Landmark Home Solutions

Rating: 4.2 out of 5

Landmark Home Solutions reviews (420)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Jun 2020

    Excellent Installation

    I was really satisfied in the way that Landmark was flexible with coming to do our quotes (multiple cancellations on our end due to inclement weather), the way they simply agreed to delay installation due to COVID-19 in the early days of pandemic, and their speed in setting it up once everything started to open again. The contractor that they sub-contracted for installation was phenomenal. He and his team made me feel comfortable, even when I was wracked with anxiety about a hole being cut in my wall! I would highly recommend that team for any installation. We love our new windows.

    Answer from pro:

    This makes us so happy to hear! thank you for sharing your experience with us. Were so glade to hear everything went well and your happy with the work done. were always happy to accommodate and understand everyone's hectic day to day lives! If you need anything else please let us know :)

    Reply created 11 Jun 2020
  • Review from Customer of Landmark Home Solutions
    Rating: 5 out of 5
    Review left on 2 Jun 2020

    Kitchen and dining room windows

    Very happy with the work of both my dining room and kitchen window. Great company

    Answer from pro:

    Thank you so much for the kind review please let us know if we can help with anything else.

    Reply created 5 Jun 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 1 Jun 2020

    8 Windows replaced

    The installer Steve did a great job. He was very friendly and certious . I'm vary happy with the work and the new windows

    Answer from pro:

    Thank you so much for the kind review I will be sure to pass this along to Steve! Please let us know if we can help with anything else

    Reply created 5 Jun 2020
  • Review from Tanya
    Rating: 3 out of 5
    Review left on 1 Jun 2020

    Windows

    They had a different person measure windows and to install them. So the windows were measured wrong which meant the installers had to make them fit. Which caused alot more days of work and noise from cutting drywall and wood and dust. Overall it took 7 days. I was told that this could have been avoided if the person measuring took off some of the trim to check the original windows. The installers were great and I do love the new windows and doors but it would be nice if the person measuring would check more thoroughly.

    Answer from pro:

    Thank you very much for taking the time to let us know about your experience. We will take this feedback to heart and I'll definitely pass this along to our install manager. We do apologize for the extra days and any inconvenience.

    Reply created 5 Jun 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 31 May 2020

    Windows

    Great job by the installers. Attention to detail when finishing the trim. Very courteous. Followed COVID-19 precautions. Now we will see how the windows do, but so far they look great.

    Answer from pro:

    Thank you so much for taking the time to share your experience with us. Were so happy to hear the job was done to your standards and you are happy with the work done. We take everyone's safety very serious and were happy to help protect you and your family. Thank you

    Reply created 2 Jun 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 Apr 2020

    Front door and windows

    Excellent service. Great job. Cleaned up work site. Delivery was 2 weeks late but worth the wait.

    Answer from pro:

    Thank you so much for the kind words it was a pleasure working with you. Please let us know if we can help with anything else.

    Reply created 15 Apr 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Mar 2020

    6 windows and 2 doors

    Chris and Rodney were very professional and very experienced as you could tell by how everything was installed. We are very happy with their work.

    Answer from pro:

    Thank you so much for the kind words it was a pleasure working with you !

    Reply created 30 Mar 2020
  • Review from HomeOwner
    Rating: 0 out of 5
    Review left on 25 Mar 2020

    After 6 long years

    After 6 years of complaining about my install I finally found out they were installed with no insulation which was finally fixed in November 2019- I am still waiting for compensation from this company and had asked that they replace at least 4 of my upstairs windows - never heard back - what a surprise

    Answer from pro:

    Tanya, were very sad to hear of your experience with Landmark. I would be happy to discuss this further with our sales manager regarding your issues as we would love to be able to rectify this with you. If you can please email us at info@landmarkquality.con in reference to this we will get back to you. Thank you we hope to get this looked after for you.

    Reply created 25 Mar 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Mar 2020

    I had a complete door and window replacement throughout my house.

    Contractor did a great job in a three day period. They stayed until the end and were very professional. I have to give thanks to Mitch and his assistant for a job well done. Thank you.

    Answer from pro:

    Thank you very much for the kind review we truly appreciate your business and hope your enjoy your Landmark products for years to come. Please let us know if we can help with anything else.

    Reply created 14 Mar 2020
  • Review from HomeOwner
    Rating: 0 out of 5
    Review left on 6 Mar 2020

    Doors and windows replacement

    Absolutely horrible customer service. Will NEVER recommend. Have filed a review on Better Business Bureau if you want to read the details. Just awful.

    Answer from pro:

    This makes us very sad to hear. We'd love to chat more and do our best to make this right for you. If your willing to give us a call at 1-866-355-3332 and ask for our general Manager we can discuss. Furthermore you can email us your contact details at info@landmarkquality.com and we can reach out. Thank you for your feedback and we hope to chat soon!

    Reply created 10 Mar 2020
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