Landmark Home Solutions

Rating: 4.2 out of 5

Landmark Home Solutions reviews (420)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Jul 2019

    Windows

    Replaced 14 windows and a patio doors was added as well..great job by the installers... But I have closure problem with patio doors. .. Please have someone call me to fix it.

    Answer from pro:

    Chris thanks so much for the great review and very sorry to hear you have an issue I'll make sure to have our service department contact you ASAP! Thanks again

    Reply created 4 Jul 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Jun 2019

    installing six windows

    The contractors that installed my windows where very polite fast cleaned up and done an excellent job of installing the windows I would recommend the company and the contractors that installed my windows without any hesitation

    Answer from pro:

    ?We truly appreciate your kind words and I will certainly pass this great news on to your install crew. If you ever need anything else please let us know :) Welcome to the Landmark Family!

    Reply created 25 Jun 2019
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 13 Jun 2019

    Windows doors

    Excellent installer supper great awesome machine. The rest from salesman on up very very poor.

    Answer from pro:

    Thank you so much for taking the time to share your experience with us. Were also very happy to hear you liked the products and your install crew. I would love to hear more about what happened with the sales process and how we can better this for next time. At Landmark we strive for the best possible experience for our customers so anything we can do to redeem ourselves wed be happy to hear. Please feel free to contact us at anytime- 1-866-355-3332 thank you.

    Reply created 17 Jun 2019
  • Review from Jose Sanchez
    Rating: 2 out of 5
    Review left on 6 Jun 2019

    You install 8 windows on February 6 /2019in my house 371 Old HWY 17 Plantagenet ON. K0B 1L0

    Its very poor. I am not happy at all sorry with the job they done i have hard time to close these windows and the heat bill is even higher the quality the material of the windows i am not happy

    Answer from pro:

    Jose, im sorry to hear your not happy with the job. I took a look at your file and i have no record of any services or issues at time of install. We would love to help out and get this resolved right away- I have passed this along to our install booking team to reach out but you may also give us a call at our head office were here until 9 pm - 1-866-355-3332. thank you

    Reply created 6 Jun 2019
  • Review from 101 East 15th
    Rating: 5 out of 5
    Review left on 2 Jun 2019

    Windows Installation

    Very professional and clean. They where very polite. Good team work. Work was finished in a very timely fashion. No delays.

    Answer from pro:

    Thank you so much for the feedback. We are glad to hear that the install was well done. We appreciate you taking the time to let us know as we strive to provide great service to our customers. Welcome to our Landmark family!

    Reply created 5 Jun 2019
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 2 Jun 2019

    Enlarge both a window and a sliding door

    Products first rate. Installation, done in the dead of winter with much outside work (removing bricks, installing a new header, etc), was very professional. However, the elapses time from order to installation was way too long.

    Answer from pro:

    Thank you so much for taking the time to review us! We are glad to hear that the workmanship & product were top notch for you. We do however apologize for the delay with us and ill be happy to take a look at your file to gather some more insight on your order. Thanks again for the great feedback and dont hesitate to let us know if you need anything else :)

    Reply created 5 Jun 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 May 2019

    Windows and doors

    Replaced 19 windows and 2 doors in a old brick home.. installers were quick clean and courteous.left the property just as clean as when they arrived.the house looks 1000% better

    Answer from pro:

    Thank you so much for the great review! Glad to hear that all went well with the installation and that you are pleased with the outcome. We appreciate hearing from satisfied customers and look forward to serving you with any future needs. Thanks again!

    Reply created 23 May 2019
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 17 May 2019

    Basement windows

    The job was done professionally and effectively. The installers took the time to go over what was done and answer any questions. The beginning of the process was not as positive. Knowing it was a small job I expected to be less of a priority, however it took three weeks to confirm that someone was eventually coming to install the windows and that was only after I reached out to them. Once that was resolved, the rest of the process was very good. There was some miscommunication as the sales person said the windows could be capped on the outside and the installers said they could not, but a sales person not being fully aware of one issue that was specific to our windows wasn’t something that we felt was anyone’s fault. Overall we are happy with the job that was done.

    Answer from pro:

    Darren, first thank you kindly for sharing your experience with us! We sincerely apologize for any miscommunication/ delays on our part and will certainly take this feedback to our management team to look into and better ourselves as a company. again thank you so much for your business and feedback please let us know if you need anything else :)

    Reply created 22 May 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 May 2019

    2 picture windows installed

    This father and son team work perfectly together, they know their stuff and am glad to have met them. I would recommend them to anyone as they know what they are doing, and are pleasant as they work. No fuss no muss as they say.

    Answer from pro:

    Thank you so much for sharing and ill be sure to share this with your install team! please let us know if you need anything else and thank you again :)

    Reply created 14 May 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 May 2019

    Front door replacement

    Fast, thorough, accommodating. They did not leave until we were fully updated. Pleasant to work with.

    Answer from pro:

    Thank you kindly for sharing your experience with us. Were so happy to hear your installation went well. If there's anything else you need please let us know.

    Reply created 9 May 2019
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