Firemen Movers

Rating: 4.9 out of 5

Firemen Movers reviews (445)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Sep 2011

    Move

    Firemen Movers were fantastic. They were very reliable, very courteous and very careful with all my furniture and belongings. They were thorough and very efficient. It was a hard move with many stairs, and they maintained a very professional and positive attitude.

    Answer from pro:

    Hi Nevair; Thanks for the "fantastic" rating. You had a great time and I will pass along your kind words to them. We know we are nothing without them. We wish you all the best in your new home.

    Reply created 22 Sep 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 Sep 2011

    Moving 2 bedroom condo across GTA

    I found this company through home starts. We moved from Mississauga to Scarborough, 2 bedroom condo to slightly larger 2 bedroom condo. I took their advice and hired 4 movers for my move and it went very smooth. All 4 movers were very professioinal, careful, and polite. They took care of our belongings and the walls and floors. They were very respectful and treated us very well. They told me that the supervisor is actually a fireman. The other 3 movers are students on their way to become firemen. They were all great. We are very happy with their service. I am bad with names and the move was in mid July, but I believe their supervisor's name was Cody. Great guy. The only part that could use improvement is the administrative office. Most people won't care about the contract, but I read it and I asked for some corrections. I don't know was it too busy or what. I couldn't get Janis to update my concerns in the contract. After about 2-3 weeks and many e-mails and a couple of phone calls from me, a couple of items still remained incorrect, including the fee for extra insurance. If I didn't know better, I would say they were ignored. At the end, the movers had to call Janis's cellphone to confirm the correct fee for the extra insurace but thanks to the movers, it didn't delay us and went smooth. They found her and took care of the bill on the spot. They take credit cards on the spot which is very convenient. Also, they recommend you to take X number of movers and give you a choice unlike other moving companies. I took their suggestion to get 4 movers and my move finished by mid afternoon instead of the evening, so I didn't really pay more. All in all great experience. I recommend these guys to everyone.

    Answer from pro:

    Thank you for taking the time to pass along your kind words about your move. Cody was in fact your Crew Chief; he and his team were very happy to work with you. Thank you as well for your feedback regarding operations - with this we will work towards making things run more efficiently as we move forward. Thanks again! All the best in your new home.

    Reply created 22 Sep 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Aug 2011

    small quick move of gym equipment

    excellent service. clean and very courteous. delivered excatly what they promised. made sure everything was packaged properly and handled with extreme care. I would use them everytime I need moving service in future. highly recommendable

    Answer from pro:

    Karl; Thank you for your recommendation. We look forward to working with you again in the future. It was our pleasure to work with you. Doug Harper Firemen Movers

    Reply created 20 Aug 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Aug 2011

    Moving

    Having moved a few times in the last ten years, I have become acquainted with several moving companies that operate in the city of Toronto, and Firemen Movers is, by far, the most professional company you will find at a competitive price. Lorne responded to my initial call promptly, he came to the house and gave me a no-nonsense quote at my convenience, and he was always on-call to answer all of my questions. On moving day, the team arrived early and brought a second truck, just in case, at no extra charge! Andrew led the team of movers, who were courteous, efficient, and careful. Not a single item was broken. The cost of the move matched the estimate exactly, so there were no surprises. I would highly recommend this company. You won't be disappointed.

    Answer from pro:

    Hi Patrick; Thank you for taking the time to comment about your move. We are happy that we were able to meet your expectations and that there were no unpleasant surprises. We will pass along your kind words to Andrew and his team - as we know we're only as good as our guys. Lorne Babiuk

    Reply created 20 Aug 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Jul 2011

    Move on July 7, 2011

    Firemen Movers did a great job moving us from a 1,000 square feet , 2 bedroom apartment (ground floor) to a new condo of a comparable size (2 bedroom & a den – 19th floor). They delivered boxes, did an estimate, and recommended an earlier start time because of an elevator booking in the new building. The three guys were fast and efficient, furniture wrapped properly,, runners were put everywhere (condo has brand new hardwood floors). Also very pleasant and professional, actually made the move as enjoyable as a move can get. It was a warm day, and the distance between the parking area and the elevator in the new building almost 60 m. The whole thing took almost seven hours of hard work on their part. For the amount of work the price was reasonable, including some boxes, and our deposit was properly deducted. They will loan two wardrobe boxes, and take back unused boxes purchased from them. We were very happy with everything, even more so when we learned that someone had to cancel their elevator booking the same day because their movers did not show up. And after having read some of the "moving disaster" stories other people have written on other moving companies. That way my biggest worry of the day was about getting our cat in her carrier in the morning, to take her for boarding for the day, but that worked out quite nicely, too! ? The only concern at the beginning was a bit of a difficulty getting in touch with their office by e-mail, but it was explained to us that their office was moving at that time. But once we had a cell number of one of the owners, there were no problems. Definitely recommended!

    Answer from pro:

    Hi Blanka; We are very happy that we were able to make your moving day as enjoyable as possible; we know it can be very stressful (not only for you but for your cat as well). We wish you all the best in your new home. Doug Harper Firemen Movers

    Reply created 20 Aug 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 Jul 2011

    Toronto to Guelph

    4 Guys two trucks One Long Day Tom and his crew were troopers and never complained once! It was hot and stuff was heavy, but the guys did a great job with only one splinter damaged to show for it. My family was relieved that the fireman movers took care of our stuff and us. Highly recommended to anyone looking for a REPUTABLE MOVING COMPANY!

    Answer from pro:

    Good Morning Stewcast; Thanks for your great recommendation and feedback. It is important that our clients are fully aware of their crew's names and please note this is something that we will ensure is done moving forward. We are Firemen Movers wish you all the best in your new home!

    Reply created 28 Jul 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Jun 2011

    They moved my belongings from a 4 bedroom house to another house

    I hired Firemen Movers because I wanted a reliable, organized, strong crew to do my large move, and that is what I experienced that day. I had 8 couches, 3 sets of dining room tables and chairs, several large dressers. They wrapped all of my property to protect it and packed it very neatly in the truck to make use of the truck so that I wouldn't have to rent a second truck which would be an extra expense. The day of the move was the last big snow storm in March 2011. They shovelled my driveway and lightened the mood with good spirits even though it was a long difficult day. They were amazing, and I will be hiring them again for my next move

    Answer from pro:

    Hi Tanya; We are very happy that we met what you were looking for in a moving company. The crews always do their best to ensure that the day goes as smoothly and easily as possible. We will pass along your comments to your team - they're a great group of guys. Thanks again, Doug Harper Firemen Movers Inc

    Reply created 6 Jul 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Jun 2011

    moving from Toronto to Hamilton

    After both my parents passed away I was faced with the daunting task of dealing with the estate and selling/moving from the family home. I have heard horror stories about dishonest moving companies so was very worried I too would run into a bad situation. I read about the Fireman movers in a business profile and the positive reviews I found made me believe this was the company that would do the job right. And did they ever. The move was yesterday and despite the pouring rain, I can honestly say it was a terric day and almost, dare I say it, fun. Admitedly I was hyper-organised and had moved a lot of the smaller stuff to my new home over the weeks ahead but even still, Tom and his crew were friendly and helpful and respectful of my antique furniture and other posessions. It was quick and efficient and seemingly a breeze at both locations. We were done by 3:30 and not only was I presented with a little gift from them as an appreciation of my business, but the bill came in much less than quoted - I've NEVER heard of that with a moving company before! I have nothing but rave reviews for everyone at Fireman movers, from the owners and support staff to the crew and others behind the scenes, these are gret people who deserve business driven their way.

    Answer from pro:

    Hi Susannah; Thank you for your kind words and the great effort you put into your moving day. As I mentioned to you on the phone, when the crew came back to the shop they said what a great time they had working with you - and how organized you were! Thanks again for taking the time to write your review - we greatly appreciate it. Doug Harper Firemen Movers Inc.

    Reply created 6 Jul 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 May 2011

    moved 3 bedroom house

    The 3 guys did a great job in moving my Mom. We liked their professional attitude, care, and the fact they were on time & moved the contents in a safe mannor & did not waste time doing so

    Answer from pro:

    Peter; Thank for your the opportunity to work with you and your family. It was a pleasure and we appreciate your kind words. Firemen Movers

    Reply created 6 Jun 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 May 2011

    Movers

    I came across Firemen Movers by chance when researching movers online. Well, So far I've used FM for 4 moves.. 2 office moves and 2 home moves and I've always been 100% happy. Their crew is on-time, friendly and courteous. I was initially very nervous with my office move as I had a lot of sensitive electronics - but they came through without any incident. Any items that were loose or unpackaged were wrapped in moving blankets with care. What can I say, I've used Firemen Movers on four occasions and it's always been fantastic. Need I say more? They're my movers for life. No hassle, no B/S, they're a company you can trust. I'd recommend them to anyone who wants to take the stress out of their move. Cheers! Neil

    Answer from pro:

    Neil; It is always a pleasure working with you and we greatly appreciate your continued business, recommendations and kind words! Doug Firemen Movers

    Reply created 27 May 2011