Umbrella Waterproofing, Drains And Plumbing Solutions reviews (192)

We contacted Umbrella, because of the reviews and when Vlad arrived, he did a complete inspection and moisture test of our basement. He was honest and told us he found no reason for waterproofing. He did give us a quote that was reasonable and explained the waterproofing steps anyway. Great guy, friendly, informative and honest. Would highly recommend them.

We got 4 seperate quotes for waterproofing our basement from companies that rate highly on Homestars. We went with Umbrella because their price was good but, more importantly, they took the time to explain everything so clearly. Vlad was happy to answer many, many questions for us and provided us with a very detailed estimate. All work was completed on time, the crew were respectful and efficient, the clean up was thorough and Vlad's follow up support has been great. From our experience i have no hesitation recommending this company to other homeowners.

I had an emergency sewage situation in my basement; phoned the company and got Vlad shortly at my door. He was very genuine and professional. He tacked the problem fast by doing camera inspection and showing me the cause of the problem. I looked no further – I was immensely impressed with the level of the expertise and honesty. I had a good feeling about hiring them from start to finish. Their crew began the digging work the next day and the guys were very proficient. 100 % Satisfied with the service. Exceptional company, I highly recommend.

Thanks guys for all you hard work and honesty. Your professionalism and trustworthiness won us over. You did an amazing job and left us with spectacular results. We wish you the best of luck and every success. With thanks, Michael and Jill.

We are very picky given that my husband and I both work in the construction and design industries. My husband has had a chance to work with this company in the past and he instantly signed them to do the underpinning and waterproofing for our recently-bought house. The basement was a disaster like many other parts of the building but it was a worthy investment after we have redesigned it. The company spared no time to start the job. We are two very satisfied customers. Enormous thanks to Umbrella and the team.

After some minor water penetration on the back wall of my basement, I decided to have it waterproofed. I tried getting some quotes on waterproofing a 14' of basement at the back of my house, but found that many companies don't take more than a cursory glance at the work, or needed the entire deck removed to accomplish the work. Vlad from Umbrella returned my call quickly, and provided a fair quote on the work. His crew worked quickly and had the wall dug out and parged on the first day, allowed the parge to dry and returned a couple of days later to complete the waterproofing layers and cover with dimple product. The work was extremely well done, and I would highly recommend Umbrella to anyone considering having their basement waterproofed. He really cares about his customers.

Vlad and his guys were fantastic. I called for an estimate and Vlad was at my door the very next morning and was there 5 minutes early. Communication through the project was great and all my calls were returned promptly. the work was done on schedule and the clean up was also very well done, you can't even tell the area had been dug up. We've had a few storms and not a single drop of moisture in the house so I'm happy with the quality of work as well. I've found that sometimes once paid, contractors aren't quite as interested in returning your calls or answering your questions. This is definitely not the case with Vlad. After the work was completed, I had some questions, and Vlad was just as responsive as he was on day 1 when I called him for an estimate. That gives me a lot of confidence that if I ever have problems with the work, Vlad will get them taken care of. I Definitely would recommend Umbrella to anyone needing waterproofing done.

We had real basement calamity – leaky basement and a very moldy situation. We used umbrella waterproofing for waterproofing our house. We called several companies but chose umbrella waterproofing (they were very honest and explained different waterproofing methods without pressuring us into signing anything). THEY WERE FANTASTIC Air quality in the basement improved significantly & we have not had any leaks ever since job was completed. I would absolutely use them again and recommend to all.

Whenever we have had a plumbing problem staff from umbrella never failed to help us. You don't see this type of service with many companies these days. Umbrella’s staff has always given us personal service beyond our expectations. Recently they completed drains repair on our property and did a superb job. The problem was caused by tree roots penetrating the main sewer line and damaging the system, which was determined by camera inspection.  They protected our property during the excavation ensuring tidy process and results. They completed job beautifully.

During the summer of 2010, Umbrella waterproofing completely sealed the outside walls of our house. We were very happy with their work. A month later when a contractor from the city of Toronto was replacing a lead pipe near our house he hit the gas line and had to phone Enbridge to fix the pipe. We also discovered that during this time their crew had knocked a 22 inch long pipe through our newly waterproofed basement wall. After 3 weeks of phoning the city of Toronto and Enbridge, nothing had been fixed so I phoned Vlad on a Friday afternoon. On Monday his crew came to the house, repaired the damage to our wall and provided me with pictures and a full report of the situation. Thank you again Vlad and crew for your help with this serious problem. We really appreciate everything you have done. Sharon