Magic reviews (804)

The experience with window installation with Magic Window was fantastic. Dealt with Maxwell , sales representative and he made the process seamless. He was very professional and knowledgeable and was there from beginning to end. The installation team were efficient and completed the work ahead of schedule and pleased with the completion. I would recommend Magic Window to friends and family. Sonia Bradford

We had 10 windows and the sliding patio door on our 3rd floor deck of our downtown, 3-story Victorian replaced with Magic Windows in February, 2021. I would highly recommend them, and here’s why: . Our Project Manager Michele, was friendly, knowledgeable with great insights and spot-on recommendations. She helped us customize each window’s requirements. . Our installation team of Savo and crew were prompt, courteous, friendly, talented, problem- solvers (We have no square walls in this house). They worked 3 stories up with narrow access, on the coldest days in February. They laid down protective mats and thoroughly cleaned up after each day, all Covid measures were followed. They did an amazing job! Tip: change furnace filters after installation cleanup is done. . A minor hiccup in the front picture window with awning was remedied quickly and within 2 days was changed and installed (a real benefit to having chosen an Ontario-based manufacturing company during a pandemic, over a U.S -based manufacturer, this is such a plus). Also, a few weeks after installation, scheduled and had a prompt, efficient service call to reroute a window casing around some tile and very pleased with it. . The no-crank casement and awning windows are so easy to slide open and really catch the breeze. The built in blackout shades in the bedrooms, sun shades, and privacy shades that still allow in sunlight, are amazing. The retractable bug screens are such a smart idea and allow in much more sunlight through the windows and patio door. Our new patio door slides smoothly, quietly and easily and the patio door retractable bug screen is my favourite feature as the raccoons can’t claw at it at night. . I enjoy cleaning the outside of my Magic Windows from the comfort and safety of inside my home on the 2nd and 3rd floor and no longer need to pay for outside window cleaning so very happy about that. We're able to keep the thermostat one degree cooler as the house is warmer after replacing our 40 year old windows. Looking forward to the house being cooler in the summer due to the new energy efficient windows and built in retractable sun shades for the west facing windows and patio door. It's also noticeably quieter inside now with these new windows. Very pleased with every stage of service and product with this company. Would definitely use Magic Windows again and highly recommend choosing them during and after a pandemic as they take care of you throughout the process. Carla Simmonds Toronto

Very pleased. Great customer service . Very polite & professional . Door is great. Like the blinds and the hidden screen. Very prompt on delivery . The installer was polite and cleaned up after the installation .

We contacted Magic Window for a replacement sliding door. Our salesperson called back within 24 hours and met with us in our home following all Covid protocol. Derek was very courteous and explained details of the manufacturing process. Our delivery did take longer than anticipated , and when it was installed the process was very efficient. What a difference a well made door makes. We would recommend Magic Window .

My Husband and I recently had our Patio Door replaced with Magic Windows. The whole process was such a great experience, starting from 1st home visit, seeing the product at the show room and final installation day. Our new patio door transformed the whole kitchen area and we cannot wait to enjoy our back yard and bring it more inside. What that means is, our door opens in a way that creates this beautiful panoramic view and our garden becomes part of the indoor space. What a product and what wonderful people! We also booked minor repair appt. and the Service Gentleman performed a little miracle. We are shouting to the whole Magic Team Thank you!!!!!

The Magic window experience was awesome from start to finish. Rick the salesman was friendly and informative during the first meeting where he showed us how the windows work. Miki and Christopher the installers were professional and cleanly throughout the three day install process. After the install, the customer service team was quick to follow-up with minor issues, which were rectified promptly. We will definitely be contacting Magic again for patio door replacement and possible window wall in the future.

Magic Windows installed 10 new windows and a large sliding door. The workmanship was excellent, a seamless job that left no hint that any work was done at all. The installers were courteous and efficient. The new windows and door look fantastic, added a lot more natural light inside and made our house seem very open and airy. We’re glad we chose Magic Windows and look forward to replacing more windows in the future!

This company did an amazing job and would recommend them to anyone. Product was great and quality of work was extremely good. 100 percent pleased. Would by more windows in the future from Magic Windows again and look forward to more business from us.

Great staff, knowledgeable very friendly quick installation Terrific windows work really well The built in screens and solar blinds are the best features. Would definitely recommend them to friends. Looking forward to many years of easy cleaning. Greg Gaetz

We were replacing old Pella windows with something that would open up our sunroom to the outdoors and make the room feel like part of the outside. We decided a window wall was the way to go. Once final designs were settled, the process moved quickly and an excellent pair of installers led by Savo did a fantastic job. As with all large projects, there were a couple of hiccups, but Lior and his team (especially Savo!) were able to work through them and do an excellent job. Loving our window wall now and can't wait for the summer so we can use it to it's full potential.