Advanpro Furnace & Duct Cleaning Ltd.

Rating: 4.8 out of 5

Advanpro Furnace & Duct Cleaning Ltd. reviews (649)

  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 6 Jun 2015

    Duct cleaning

    Homestars has been a very useful tool for me in the last couple of months buying a new home and setting up are other for rent. Advanpro I have hired previously and was quite impressed with the experience and expertise of there technicians. However this time I couldn't be less satisfied. New house and just spent hundreds of dollars putting in a new 5 in Honeywell air filtration system...with the factory filter cartridge, with less then a month in it he took it away and stuck in one of his cheap $2 filters and said the filter was putting to much strain on my furnace. He also told me that my igniter on the furnace needed to be replaced ...I explained I was surprised as the home inspector we hired did a thorough check on the furnace and indicated it was in fine condition. Yes they did brush clean all the ducts as promised, however I think most they sucked out of the ducts and sprayed them across the room. I will say another thing good about the company ...not the tech that came to my place...I called at the last moment to rebook the cleaning as some contractors were delayed . They were very accomodateing in rescheduling even with the 24 hour notice I gave them. In addition once the company found out about my experience they tried very hard to rectify my bad experience. Perhaps my 4 rating was a little harsh for the company to take because one tech was having a bad day. Mistakes can happen anywhere, how they are handled means considerably.

    Answer from pro:

    Good afternoon Rick, We are pleased to hear that you were happy with your previous cleaning and we hope that you will give us the opportunity to rectify any possible issues. Please contact us at the office to discuss this further. 403.873.7779 Thank you!

    Reply created 8 Jun 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 May 2015

    Re-install humidifier

    Wow, these guys are amazing. Not only did Adam try to troubleshoot over the phone so that we could avoid the cost altogether, but when they did need to send someone they came the next day. Steve was terrific. We are now Raving Fans. Tx!

    Answer from pro:

    Thank you for the great review Melanie! Please keep us in mind for any future furnace and duct servicing or cleaning.

    Reply created 8 Jun 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 May 2015

    Furnace and duct cleaning

    Sam and Jeff were very knowledgeable, efficient and friendly in delivering exceptional cleaning services. Sam noticed some deficiencies in my furnace and fixed them immediately after consulting with me. Thank you again Sam and Jeff.

    Answer from pro:

    Thank you for the great review Harry! We hope to work for you again in the future.

    Reply created 8 Jun 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 May 2015

    Cleaning of vents, hotwater, furnaces and fireplace

    Prompt, efficient and knowledgable. Did a good job, on time and at the quoted price. Gave helpful advise on correcting any issues and future maintance issues. What more can you ask for?

    Answer from pro:

    Thank you for the great review Victor! Please keep us in mind for any future furnace and duct cleaning, maintenance or repairs.

    Reply created 22 May 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 May 2015

    Furnace

    We had Advanpro come and clean our furnace and ducts . Sam and Alvin did a wonderful job . Great employees very friendly and extremely professional on the job. We will call Sam and Alvin again for sure .

    Answer from pro:

    Thank you for the great review Phil! Please do call us again!

    Reply created 22 May 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 May 2015

    Furnace and Duct Cleaning

    Peter & Kevin came to our house and were right on time, they were very polite and had the entire house done in 1 hour. I requested an urgent appointment and they came the following morning. Great company and Great Service!! Thanks guys

    Answer from pro:

    Thank you for the great review Crystal! Please keep us in mind for your next cleaning.

    Reply created 22 May 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 May 2015

    Duct Cleaning

    Despite a recent house cleaning, I was amazed how quickly dust and other particulates started appearing on my floors and furniture surfaces. After a quick call to Advanpro, I was given a good understanding of the available services and arranged for a next morning service call. Steve and Alvin arrived in the prescribed arrival window, and within 90 minutes had completed the vacuum / brushing of 27 air vents, a HE furnace bypass and the associated duct work, along with a replacement of the furnace filter. They were courteous and went about their work in an efficient and effective manner - explaining what they were going to do and keeping me informed of their progress. They even shared with me why my children's bathroom was not receiving any airflow - it turns out my 5 y.o. may have stuffed an entire roll of toilet paper down the air vent. Now with the blockage removed, that room is receiving effective airflow. Thanks again, guys! Excellent work!

    Answer from pro:

    Thank you for the great review Matt! I'm glad to hear that the guys were able to figure out the issues in your bathroom and remove the roll of toilet paper...5 year olds are so helpful :)

    Reply created 6 May 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 May 2015

    furnace cleaning

    Sam and Jeff were very friendly and very helpful. They answered all my questions and even gave me some tips on how to maintain furnace, filter etc. plus the good thing about them is they SMILE! you see in this kind of business, its not who gives the cheapest price. It's all about the warm friendly staffs just like Sam and Jeff. Thanks again guys!

    Answer from pro:

    Thank you for the great review Anthony! Please keep us in mind for any future HVAC needs.

    Reply created 5 May 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 May 2015

    furnace cleaning

    I just had Sam and Kevin in to clean my furnace. They did a fantastic job and they were very friendly and they were also very knowledgeable and gave me great tips on keeping my furnace clean. Thanks Sam and Kevin I will definatly be calling them next time :)

    Answer from pro:

    Thank you for the great review Sandy! We are pleased to hear that Sam and Kevin were so helpful We look forward to working for you again in the future!

    Reply created 5 May 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 May 2015

    Furnice Cleaning & Humidifier Installation

    Pete & Kevin came to my place to install a new humidifier and also cleaned the furnace, hot water tank, vents and dryer vent. I requested the Platinum Package as I knew that the furnace and vents had not been cleaned in quite some time. I am so glad that I did because they were very dirty and the furnace motor was caked with black soot. I didn't realize how bad it was until they showed me. They did an excellent job cleaning everything, they were very friendly and answered any questions that I had. I would definitely recommend Advanpro to anyone that I know that would require this service which I already have. Their rates are very good compared to other companies and their service is excellent. I read the reviews on their website and that definitely helped me in making my decision to choose Advanpro. Thanks so much Pete and Kevin.

    Answer from pro:

    Thank you for the great review Kim! Please do pass on our name to your friends and family and keep us in mind for any future furnace or a/c maintenance.

    Reply created 5 May 2015