Advanpro Furnace & Duct Cleaning Ltd.

Rating: 4.8 out of 5

Advanpro Furnace & Duct Cleaning Ltd. reviews (649)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Oct 2014

    vent system clean

    Chris and Alvin (the techs) were nice and quick and did a great job on the vents, They checked everything and made sure it was done right. They also arrived earlier but made sure to check with us to see if it was okay.

    Answer from pro:

    Thank you for the great review Frederic. Please keep us in mind for your next furnace and duct cleaning.

    Reply created 27 Oct 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Oct 2014

    furnace cleaning

    I had my furnace cleaned. The technicians Lino and JJ were excellent. They were very friendly and knowledgable. I hae pets and they were very careful and always kept an eye out for where they were so they don't get out as well as being careful to not scare them. when the pets were getting really scared they stopped the work and let them pass to another area where the work was already finished. They were careful any furnitura than was in the way and placed everything back into place. They also answered any questions I had about the work that is being done as well as giving me tips on what to do to take care of the furnace for the future. They also answered my questions about other services they offered that i am planning on having done in the future on the house. I will be calling them when i need other work in the future.

    Answer from pro:

    Thank you for the great review Ivan! Please do let us know when you would like further work done on your furnace.

    Reply created 27 Oct 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Oct 2014

    furnace cleaning

    Peter and Ed were fantastic. They are super knowledgeable and professional. I recommend them fully. Couldn't ask for better service from them. It made my day so much enjoyable! Thank you!

    Answer from pro:

    Thank you for the great review Christie! Please keep us in mind for any future furnace and duct cleaning and/or repairs.

    Reply created 24 Oct 2014
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 22 Oct 2014

    Furnace, duct cleaning

    Lino and JJ were friendly, efficient and answered all my questions. I found it to be a bit pricey! A suggestion to inform customers to put pets in a safe place and out of the way.

    Answer from pro:

    Thank you for the review Doreen! We really appreciate customer feedback. Please keep us in mind for any future furnace and duct cleanings and/or repairs.

    Reply created 23 Oct 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Oct 2014

    Furnace and Duct Cleaning

    Peter and Alun from Advanpro did a great job cleaning out our furnace and duct work. They were both very friendly and courteous, calling beforehand to confirm when they would arrive and then talking me through the cleaning process while they were here. The price was very reasonable as well. I was very impressed and will definitely use this company again in the future. Highly recommend!

    Answer from pro:

    Thank you for the great review Nikki! Please do give us a call the next time you are in need of any furnace or a/c servicing.

    Reply created 23 Oct 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Oct 2014

    Furnace Cleaning

    Steve P. and Tim did an awesome job. They were very courteous, professional and friendly. They were on time and very thorough. I was very satisfied with the job done.

    Answer from pro:

    Thank you for the great review Karen! Please let us know if and when you need our services again.

    Reply created 21 Oct 2014
  • Review from Ron P
    Rating: 5 out of 5
    Review left on 19 Oct 2014

    Furnace and duct cleaning

    Peter and Scott did an excellent job. Called ahead and were able to come a half hour early, which worked out great for me. Friendly, professional, knowledgeable and efficient. Highly recommended.

    Answer from pro:

    Thank you for the great review Ron! Please keep us in mind for any future furnace and duct cleanings.

    Reply created 20 Oct 2014
  • Review from HomeOwner
    Rating: 1 out of 5
    Review left on 18 Oct 2014

    Furnace duct cleaning

    I had my house vents cleaned yesterday and I was not impressed. Towards the end of the job I found one fresh air vent they missed upstairs so they just blew it out to the main floor that they already cleaned. I pointed out the dirt and a piece of drywall in the main floor vent they missed sucking up. What they could see and reach was collected by hand instead of sucking it out properly. They stressed that they had another job to go to so I guess my time was up. It bothered me that the dirt was still there so I made the mistake of using my vacuum cleaner after they left and cut up my arm trying to get the dirt they left in the vent. They did not offer to clean my dryer vent on the main floor either even though I found out later it should have been included. A couple of screw heads were stripped by the bad screwdriver bits they were using on the vents they removed so I will be shopping for new screws this afternoon. Oh and I had to call and see where they were because they were late. If I did not call they never would have shown up because he said I was not on his schedule sheet for the day. The girl I called had no problem finding my appointment. The guys were courteous.and cleaned up without leaving a mess which was nice. Too bad they were in such a hurry to get to the next job as the work they did was not very good. I will not be recommending Advanpro to anyone I know.

    Answer from pro:

    Hi Darren, We are very disappointed in this review and that we were turned down on our offer to send a technician back to your property to take a look and rectify any issues. As per your conversation with us, our technicians have told us that the furnace filter was changed and that the dryer vent was cleaned. Customer satisfaction is our top priority and if you change your mind and would like us to send someone back, please let us know. Thank you!

    Reply created 20 Oct 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Oct 2014

    Furnace and duct cleaning

    It was recommended by my co staff and check with the reviews. Don't believe on reviews but when i have a very bad experience with my lawyer recommended by family friend . It was a worst nighmare. Even how bad the reviews still went on with her and felt disspointed coz have to pay $6700 for nothing she have done. From then on reviews are a great thing i do before getting a product. 100% knowledgable people ( peter and scott) they are so thorough on every details ..first time after 3 furnace cleaner company clened my furnace , feeling so satisfied seeing all those dust and dirt that was taken out . This time i didn't go wrong,i already recommend them to my sisters and brother and they will be book them right away . Because they know how so meticulous i am on my house and when i say i'm really happy how it was done.

    Answer from pro:

    Thank you for the great review Angelita! We really appreciate you passing our name onto family and friends. Please keep us in mind for any future furnace and duct cleanings or repairs.

    Reply created 20 Oct 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Oct 2014

    Vent Cleaning

    Chris H and Alvin came to clean the ducts in our house, which have not been cleaned in years. They arrived 10 minutes earlier and were very professional and quick. They answered all of our questions. Will definitely use the again and recommend them to our friends and family.

    Answer from pro:

    Thank you for the great review Olga! Please do let your friends and family know about us. We look forward to working for you again in the future.

    Reply created 20 Oct 2014
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