Encore Painting Ltd

Rating: 4.9 out of 5

Encore Painting Ltd reviews (658)

  • Review from Customer of Encore Painting Ltd
    Rating: 5 out of 5
    Review left on 16 Feb 2024

    Exterior painting

    Encore was easy to work with. Lauren, our account manager, was communicative and seemed to genuinely care about the project. Ryan was our painter and he did a great job making our weathered trim and siding look fresh and tidy.

    Answer from pro:

    Thank you for your kind words! We're delighted to hear that your experience with Encore, particularly with Lauren and Ryan, was positive and that we could meet your expectations. We hope you are enjoying your new exterior! If you ever need our services again in the future, please don't hesitate to reach out The Encore Team

    Reply created 16 Feb 2024
  • Review from Customer of Encore Painting Ltd
    Rating: 5 out of 5
    Review left on 19 Jan 2024

    Great team doing great work!

    We were very impressed with Encore and our space looks beautiful. The turn around time was very fast and all staff were friendly and professional. Communication and service were great all around! Would definitely use them again for our next project.

    Answer from pro:

    Thank you so much for your kind words! We're thrilled to hear that you were impressed with Encore and that your space looks beautiful. Delivering fast turnaround times and providing friendly and professional service is always our goal. We appreciate your feedback and look forward to working with you again on your next project. The Encore Team

    Reply created 12 Feb 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Jan 2024

    Whole Condo Painting

    We had Encore paint our condo including the ceiling, and all the rooms and closets. They were extremely responsive and helpful answering questions and keeping us informed throughout the job. This included providing great advice that led to a result we are extremely happy with. I would recommend Encore without hesitation.

    Answer from pro:

    Thank you for taking the time to share your positive experience with Encore Painting. We are thrilled to hear that you are extremely happy with the results of the painting project we did at your condo, encompassing ceilings, rooms, and closets. Our team takes great pride in being responsive and helpful, and it's heartening to know that we were able to address your questions promptly while keeping you well-informed throughout the entire job Thank you for your kind recommendation, and we would be more than happy to assist you with any future painting needs. Wishing you continued enjoyment of your beautifully painted condo! The Encore Team

    Reply created 17 Jan 2024
  • Review from MICHAEL TOORIE
    Rating: 5 out of 5
    Review left on 13 Jan 2024

    Whole Condo paint job

    Would highly recommend Encore for anyones pain jobs. Not only were accommodating but went above and beyond for aftercare touch up treatments.

    Answer from pro:

    Hi Michael Thank you so much for taking the time to share your positive experience with Encore! We truly appreciate your kind words and are thrilled to hear that you would highly recommend our services for anyone looking to hire painters! The Encore Team

    Reply created 15 Jan 2024
  • Review from Liane Kurz
    Rating: 5 out of 5
    Review left on 8 Jan 2024

    Painting service

    Brandon and Carlos and their team did a fantastic job painting our new home. They worked hard and fast and came for touch ups when we needed them after moving as well. We would highly recommend them to others!

    Answer from pro:

    Hi Liane Thank you so much for your kind words and positive feedback! We're thrilled to hear that Brandon, Carlos, and the rest of our team were able to exceed your expectations in painting your new home. It's always our goal to provide exceptional service, and we're delighted to know that their hard work, efficiency, and dedication to perfection made a positive impact. We understand that moving into a new home can be a demanding process, and we're glad we could assist with the touch-ups promptly. Your satisfaction is our priority, and we appreciate your recommendation. Until the next one! The Encore Team

    Reply created 9 Jan 2024
  • Review from s damiani
    Rating: 5 out of 5
    Review left on 30 Dec 2023

    Home refresh

    Jonathan and his team did a great job painting our home and old kitchen cabinets. We needed the job done by Christmas and they pulled it off within five days. Furniture was moved to the centre of each room and covered, our wood floors were protected and the kitchen completely sealed off while he spray painted the cabinets. Very friendly and open to feedback. We are very impressed and will be calling the company again and recommending them to friends and family.

    Answer from pro:

    Hi Suzana We're delighted to hear you were pleased with the painting job Jonathan and his team did on your home and kitchen cabinets. Meeting the Christmas deadline within five days is a testament to their efficiency. It's wonderful to know that the team's friendliness and openness to feedback left a positive impression. We appreciate your recommendation and look forward to working with you, your friends, and family again in the future. Thank you for choosing our services! The Encore Team

    Reply created 4 Jan 2024
  • Review from Customer of Encore Painting Ltd
    Rating: 5 out of 5
    Review left on 21 Dec 2023

    Nursery

    Soheil did a great job! He was professional, efficient and conscientious. He reviewed the work he would do before starting and checked in at the end to make sure we were happy with the job. Lauren was also great- she worked with me to adjust the quote and work, and was very responsive by text and phone. Thank you!

    Answer from pro:

    Hi Jordana So happy to hear that everything went well, and that you had a great experience! I will be sure to pass on your praise and appreciation for both Soheil and Lauren! Happy holidays and looking forward to working on future with you The Encore Team

    Reply created 22 Dec 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Dec 2023

    Pop-Up Project

    Lauren and her team were phenomenal to work with. I can not say enough wonderful things about the work their team did, or how easy they were to work with! Looking forward to future projects that I can bring them in on - as the service was just through the roof fantastic. 10/10 recommend hiring them if you want 0 stress and 100% satisfaction.

    Answer from pro:

    Thank you so much for your kind words were thrilled to hear that you had a fantastic experience working with Lauren and our team. Your satisfaction is our top priority and we're delighted that you found the service stress-free and the results 100% satisfying. We appreciate your recommendation and are eagerly looking forward to future projects with you. If there's anything more we can do for you in the future please don't hesitate to reach out we value your trust and are committed to delivering exceptional service each time. Thanks again and we can't wait for the opportunity to work with you on future projects! The Encore Team

    Reply created 14 Dec 2023
  • Review from Customer of Encore Painting Ltd
    Rating: 1 out of 5
    Review left on 12 Dec 2023

    Appalling & Low Quality

    Absolutely appalling work. Floors and furniture were not covered and resulted in paint splatter all over. Missed paint, poor paint coverage, low visibility areas were not completed/missed. Paint was splattered on my cabinets, floors, furniture and other belongings. The company sent someone back to clean/repaint and again my floors/furniture were not covered. trim around doors was not properly taped and there were streaks of trim paint on my front door. I am still to this day finding paint that I need to clean up. Company did offer to pay for various cleaning charges and came to agreement on final price, but I still feel I overpaid and will never use/recommend Encore painting. Additionally, while working the painters had stood on my furniture and broken a light which was not reported to me. I discovered it myself and questioned the company upon my return.

    Answer from pro:

    Hi Amina Thank you for bringing your concerns to our attention regarding your recent experience with Encore Painting. We have thoroughly reviewed the issues you raised and sincerely regret any frustration you may have encountered. Our team had made significant efforts to address the areas of concern, including additional visits for touchups and cleaning. We understand the challenges you faced, and we genuinely aimed to provide a solution that met your expectations. At encore Painting, we pride ourselves on working collaboratively with our clients to achieve the best results. However, it felt like there were challenges in our collaboration, and it seemed that our efforts were met with resistance rather than cooperation. Despite our best intentions and attempts to work together, it felt as if we were not able to find common ground. We want to assure you that customer satisfaction remains our top priority, and we are committed to addressing any remaining concerns. If there are specific areas that continue to be problematic or if you have additional concerns, we encourage you to share them with us. We are open to finding a resolution that ensures your satisfaction. The Encore Team

    Reply created 14 Dec 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Dec 2023

    Highly recommend

    I'm very happy with the high quality of work. The quote was reasonable, and everything was easy to book online. The unit was left clean and in great condition. Clear communications throughout the process. Special thanks to the painter Jonathan for such great work.

    Answer from pro:

    Hi Alexsandra We're thrilled to hear about your satisfaction with the high-quality work and reasonable quote! Making the booking process easy and ensuring a clean and well-maintained unit are top priorities for us. We're delighted that clear communications and the exceptional work of painter Jonathan stood out to you. Thank you for your kind words, and we appreciate your feedbac

    Reply created 4 Jan 2024