Deluxe Alarms reviews (654)

Our keypad at home was beeping & we called Deluxe Alarms and spoke with Melinda in Customer Service who did some trouble shooting over the phone and discovered that the cause of the beeping was due to a Low Battery. Melinda provided us with the address and hours of operation in order to pick up the Replacement Battery. Melinda also Updated our Pass Card List and new cards will be mailed to us within a few days. Great Customer Service.

Today's meeting with Mary is very satisfied. When we met, she provided a general description for the security system, telephone, TV and related options. And then gave me suggestion about how to setup for my new home. Her professional suggestion help my quickly understand the system, and finalized the documents. It's great experience to work with Mary.

I called the customer service Center today to ask about additional products. I was very Impressed with the service I received on the phone the rep mentioned to me the promotions they were having and how I could save on the products.

My back door contact was not working. Called and spoke to Melinda who scheduled for a technician to come the next day. All went well and I am very happy with the results.

We recently switched from our previous Alarm Service Provider to Deluxe Alarms and are very happy with our decision. From initial contact through to installation our experience was seamless. Bav provided exceptional customer service in answering all our questions and putting our contract together. Stephen our technician was friendly, punctual, informative and kept our home neat and tidy while upgrading our system. I would highly recommend Deluxe Alarms based on the quality of service and product delivered.

Today I called Deluxe Alarms and spoke with Melinda in Customer Service who immediately offered Renewal Options available and sent a follow up confirmation email outlining the details of the Deluxe Alarms Renewal. I would recommend Deluxe Alarms services to my family & friends.

We're installing a home alarm system with Deluxe Alarms for our new home. We are very happy and satisfied with the service. We wanted to thank Mary for helping us and answering our questions. Edwin S

I called Deluxe Alarm to change my banking information. I spoke with Melinda. She provided me with the information and even followed up with a phone call to me to let me know she received my information. I was very pleased with the service provided by Deluxe Alarm.

We installed a home alarm system with Deluxe Alarms in our first home two years ago. We are very happy and satisfied with the service. The technician who came was very professional and completed the work during the appointed time without delay. And because of the high level of service and good experiences we had we are now installing a second alarm system in our new home. I wanted to thank Mary for helping with this. She is very professional, friendly and provided all the information and answers to our questions. I would recommend this company.

I am a new customer of Deluxe Alarm and I was very happy with the installation and the service provided by Amanda . I look forward to enjoying the safety of my new system in our new home . I also very much appreciate the simplicity of the system, it will make it easy for our daughter to use.