I have used Grand Alarms for many years in several of my homes and have always been completely satisfied with their service. As we sold our last home recently, I arranged to have Grand Alarms move the service to our new house and install a new system. Due to my work schedule, I required a Saturday appointment. No Problem. Their technician, George, arrived as promised on the Saturday of the Canada Day long weekend to install the system. This most pleasant fellow proceeded to set-up the system. He was very courteous and knowledgable. He did encounter some problems due to mistakes made by the builder and the builder's pre-wiring, but he worked relentlessly to correct these errors. He was successful. He even commented "I am not leaving until this job is complete!". He took great care not to damage our new floors with his ladder and cleaned up quite well. Once the system was installed, he tested it with the alarm centre and then proceeded to give me detailed instructions on using the new system. George is a fine example of the people who work for Grand Alarms. I must also comment on the office staff, who were most helpful in arranging this installation. I would recommend Grand Alarms highly and look forward to many more years of their fine service.
