Platinum Pro Painters Inc. | Todd Lacroix reviews (265)

Review from HomeOwner
Rating: 5 out of 5
Review left on 28 Apr 2015
New Kitchen Cabinet Painting
These guys are amazing to deal with. I can't say that the project went off without a hitch because it didn't. The initial paint color was wrong because Sherwin Williams messed up. What Todd and the team did for me to make it right was outstanding. These guys bent over backwards for me. Although the project was delayed the cabinets came out great. I am very pleased and I would recommend them to anyone who is looking to paint a new kitchen or reface an old one. See for yourself.
Answer from pro:
Although we work hard to make a project go smoothly, it doesn't always work that way. That's why we work even harder to find a solution, and make sure our clients are happy in the end. We appreciate your patience and understanding as we worked to correct this matter, Joe. Thank you for taking the time to write this review and we look forward to working with you again in the future. Happy Holidays.
Reply created 2 Dec 2015
Review from HomeOwner
Rating: 5 out of 5
Review left on 16 Apr 2015
Interior House Painting
I would 100% give Todd and his team 10/10 on their outstanding work! Im very new at this whole living on your own thing and they made it an easy choice to go with them! Every step of the way Todd was there to help and guide me in the right direction! Even his team gave some great advice for future plans on my place! I had a very strict budget and Todd did his very best to help me stay within that budget but still have amazing results! I will definitely be recommending them to family and friends!
Answer from pro:
Thank you so much for your review, Melissa. We love to hear that our clients are happy with our work. We enjoyed working with you and look forward to future projects with you. Happy Holidays!
Reply created 2 Dec 2015
Review from HomeOwner
Rating: 5 out of 5
Review left on 13 Apr 2015
Interior Wall Painting and Staircase Riser and Picket Painting
I would highly recommend using Platinum Pro Painters. From the moment of initial contact to the end of the project, everything went seamlessly. Todd prepared a professional proposal and he was always available to answer our questions and provide guidance. The Platinum Pro Painters team that came to our home was professional, clean and most importantly did a beautiful job. Ashley was one of the painters that came and she was fantastic, polite, courteous, hard working, and took pride in her work and was always attentive and vey client conscious. We look forward to working with Platinum Pro Painters again in the very near future. Thanks again for everything.
Answer from pro:
Thank you for taking the time to write a review, Danielle. We really appreciate the feedback on our jobs, and are thrilled to hear that you are happy with our work. We had a great experience working with you and look forward to future projects. Have a happy holiday season!
Reply created 2 Dec 2015
Review from HomeOwner
Rating: 5 out of 5
Review left on 26 Mar 2015
HGTV's Open House Overhaul
An excellent job by the Platinum crew in very tight time frames. They surpassed all expectations and were a pleasure to work with. The will definitely be at the top of the list for any future shows or jobs. Thanks for the everything.
Answer from pro:
Thank you for taking the time to write a review, Chris. Working on HGTV's Open House Overhaul was truly a great experience for me and my crew. We look forward to working with you in the future. Have a safe and happy holiday!
Reply created 2 Dec 2015
Review from HomeOwner
Rating: 5 out of 5
Review left on 26 Mar 2015
Interior Staircase Refinishing in Burlington
Todd, I would like say thank you very much for the work your company did at my house. You transformed my very dated Scarlett Oharra into an awesome center piece of the home. As my real estate agent and friends put it.."it's a wow factor". Your or guys worked very hard and their level of professionalism is second to none. The crew was there every day in full force and we're extremely diligent as the project was a little time sensitive as you know. The transformation is incredible and the home stager herself actually asked for your number as she loved the finished product. Thanks very much and I will definitely call you when doing my next project. Regards Nic Martins
Answer from pro:
Thank you so much for your review, Nic. We are so happy you're satisfied with our work. Staircase refinishing is a tedious job and I can't be more pleased with how your staircase turned out. We look forward to working with you again. Have a wonderful holiday season!
Reply created 2 Dec 2015
Review from HomeOwner
Rating: 5 out of 5
Review left on 21 Mar 2015
Painting
We contacted Todd via email to paint the interior of our newly bought townhouse. The transaction was so smooth! The job was done in a day and a half and the colors were beautiful. We went to work and when we came back everything was done. Very efficient!
Answer from pro:
We are happy to hear that you are satisfied with our work. We work hard to make sure that our projects are professional, well done and efficient. Thank you for taking the time to write a review. Have a safe and happy holiday season!
Reply created 2 Dec 2015
Review from HomeOwner
Rating: 5 out of 5
Review left on 20 Mar 2015
Kitchen Cabinet Painting in Hamilton/Ancaster
I recently had work done in my kitchen, my kitchen cabinets have been transformed!! Great work, would highly recommend Todd and Platinum Pro Painters to anyone who wants quality. Workers were on time, very polite, protected what needed to be protected! My kitchen looks spectacular. Thanks to Platinum Pro Painters for doing such a great job!!
Answer from pro:
We are happy to hear that you are satisfied with our work. Thank you for allowing us to be apart of your home renovation, and for letting us know about your experience. Please contact us if you need anything else. We would be happy to work with you again. Happy Holidays!
Reply created 2 Dec 2015
Review from HomeOwner
Rating: 5 out of 5
Review left on 20 Mar 2015
Interior House Painting in Milton
We had a wonderful experience working with Todd from Platinum Pro Painters. From the very first phone call to get an in house estimate to the last coat of paint on our walls - everything went great! The painters were knowledgeable and very professional. Todd was a pleasure to deal with - answered every phone call, anytime of day! We highly recommend Platinum Pro Painters.
Answer from pro:
Thank you so much for your review, Aarti. We work very hard to make sure our projects are done well, on time and with great customer service. Should you require our services in the future, please contact us. We would be happy to work with you again. Happy Holidays!
Reply created 2 Dec 2015
Review from HomeOwner
Rating: 5 out of 5
Review left on 10 Mar 2015
Exterior Painting in Richmond Hill
Sefer was a pleasure to have work on our home. He was extremely polite and professional and his attention to detail was excellent. Thank you Todd for the great service on such short notice!
Answer from pro:
Thank you for taking the time to write a review, Alfred. We are happy to hear that you are satisfied with our work. Please let us know if we can be of service to you on future projects. It would be great to work with you again. Have a safe and happy holiday!
Reply created 2 Dec 2015
Review from HomeOwner
Rating: 5 out of 5
Review left on 9 Mar 2015
Kitchen Cabinet Painting in Toronto, ON
Looking for a company to spruce up my old kitchen cupboards. Quick search on Google brought me to Platinum Pro Painters Inc.. One simple call and we set up an appointment to do a free onsite estimate. Todd Lacroix (owner and President) together with his contractor Brent Tetlock arrived at my condo on the selected date and on time. They both reviewed the situation and told me all I needed to know about the business, the process, cost and turn around time. Both where very professional... I liked what I heard and saw, so we made the deal. Brent showed up on the day we booked, removed the cupboards in a very efficient and careful manner. He treated my old cupboards like they where gold. I also wanted hardware on the finished doors and Todd went out of his way to select and ensure that a very modern handle would be perfect. All part of the job. Brent arrived to install the new doors, worked so efficiently and very careful with his surrounding. Drop sheets everywhere and no indication he had been except to see the beautiful bright new kitchen cupboards. Brent went above and beyond to make sure the work was perfect in every way and that I was completely happy with the finished look. Nothing Less Than Perfection is their motto and they mean it!
Answer from pro:
Thank you so much for your detailed review of your experience with us, Deborah. It is always great to hear how happy our clients are with our work and our efforts to go above and beyond for them. We strive for 100% in not only our work, but your experience with us. Please contact us should you require our services in the future. We wish you a safe and happy holiday!
Reply created 2 Dec 2015