Wire Chief Electric Ltd

Rating: 4.8 out of 5

Wire Chief Electric Ltd reviews (40)

  • Review from HomeOwner
    Rating: 0 out of 5
    Review left on 8 Sep 2014

    Repair of a florescent light

    $252 for 11 minutes of work! I got a quote for a repair to a light that came off its mount. $250 as it will take an hour. Sounds reasonable, 11 minutes, so are you really going to charge that for 11 minutes? Yes. Ok, paid in full but will never use them again.

    Answer from pro:

    Thank you for taking the time to review our business. We truly value the opinions of our customers and we apologize that we did not meet your expectations on pricing. Providing our customers with the best service and work warranty has always been our mission. I am glad that you have not complaints with the quality of our work and customer service, we visited your business to give you a free, upfront quote, booked your appointment early in the morning to avoid interruptions on your business operations, two electricians fixed the electrical hazard you had on a high ceiling in a commercial property. Our goal is to do our job in a safe, professional and efficient manner. We talk frankly about the prices before work begins so there are no surprises at the end of a project. We try to keep our pricing as reasonable and competitive as we can for our customers in today's market. We appreciate and value your feedback.

    Reply created 9 Sep 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 Sep 2014

    Ceiling fan installation

    Octavio and his team completed the installation in a timely and professional manner including organizing and working around the required inspections to complete the job quickly! I would definitely use them again.

    Answer from pro:

    Amin, thank you so much for the great review. I'm so glad you are happy with our services. We appreciate and value your feedback.

    Reply created 9 Sep 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Jul 2014

    GFCI kitchen receptacle

    I'd been having various issues with the electricity in my apt unit and wanted an unbiased inspection to know if it was to code and safe. Octavio arrived on time, was very polite, and kindly answered all my many questions. He determined an outlet with prior problems had not been repaired to code in the kitchen and replaced it with a quality GFCI receptacle. He even used special booties when entering my unit, which shows that WireChief is respectful of its customers and pays attention to details. I'm very happy with the service and relieved to finally have some peace of mind.

    Answer from pro:

    Thank you for taking the time to review our business. Your feedback is really appreciated.

    Reply created 9 Sep 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Apr 2014

    Electrical contractor

    I first called Wire Chief when my contractor's electrician quoted a job ~ through the roof. Octavio gave me a reasonable quote and had excellent customer service. He did the job quoted and did such an excellent job that I have used him repeatedly over 2 years at my personal home and at our income properties. He makes time when I need him and is always professional, on time and accountable.

    Answer from pro:

    Thank you for taking the time to review our business. We are very happy to have you as a customer.

    Reply created 9 Sep 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Apr 2014

    Recessed Lighting

    Octavio and his team were professional, the project was completed well within the time frame quoted and performed a meticulous job. He updated us timely on the status of the work. Very satisfied with the service.

    Answer from pro:

    Thank you so much for the great review. It was our pleasure to work with you. We are looking forward to help you with your home projects again in the near future.

    Reply created 22 Apr 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Feb 2014

    Convector baseboard heaters installed in my apartment.

    Convector baseboard heaters were installed in my apartment (after my apartment was flooded). Figured 25 years of the old-style baseboard heaters was enough. Octavio and team were very professional throughout; installation was on the date and time as agreed to; installation was perfect. Would highly recommend to anyone.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 Feb 2014

    New lights throughout the house

    I was very unhappy with the old track-lighting in our house and Octavio did a walk-through to suggest possible alternatives. Once we had a plan, he removed the tracks and did all the re-wiring necessary to hang some great new lights. I am extremely happy with the result, and with WireChief's service. Octavio was always on time and courteous; he let me know ahead of time what was going to happen; and when he encountered obstacles he discussed them with me and offered solutions. I would recommend WireChief to anyone.

    Answer from pro:

    Jen, thank you so much for your feedback. Providing our customers with the best service and quality workmanship has always been our goal. I am very glad that you are happy with the service provided.

    Reply created 9 Sep 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Jan 2014

    major relocation of many electrical outlets, replacing dated fans in bathrooms and laurdrey rooms, adding new outlets, installing lighting fixtures

    Octavio has worked for me in the past and I have always been impressed with his knowledge, ability to trouble-shoot, professionalism and flexibility. He had to work around other trades and ever-changing timelines. He always kept me in the loop and explained things in Laymen's terms so i could make informed choices. He was patient with me and his crew and admired by other tradesfolk who met him and saw his work.

    Answer from pro:

    Judy, thank you so much for the great review. We are very happy to have you as a customer.

    Reply created 9 Sep 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Apr 2013

    ceiling electrical junction box installed

    I actually found WireChief on HomeStars. Took a chance on them for a small job. Octavio was easy to interact with over the phone and email. He arrived promptly and did a precise and clean job. I would readily use him again.

    Answer from pro:

    Thank you so much for taking the time to give us a feedback about our work. We appreciate your business.

    Reply created 9 Sep 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Feb 2013

    ELECTRICAL UPGRADE

    Octavio was a pleasure to deal with right off the get go. He was prompt (within hours) in responding to my initial email requesting a quote to showing up early for the work that was completed in two days. He worked around my schedule and the quality of work was fantastic. I would recommend his services to anyone. Thanks Octavio.

    Answer from pro:

    Charles,thanks for the great review. It was a pleasure to get this work complete for you.

    Reply created 20 Feb 2013
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