The Plumbing Expert Mechanical Services, Inc.

Rating: 4.9 out of 5

The Plumbing Expert Mechanical Services, Inc. reviews (227)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Oct 2011

    Kitchen faucet

    One day while doing my dishes, I was turning my kitchen faucet from cold water to hot water. What ends up happening? Well the top part of the faucet broke right off as i turned it and my water was running and i had no way of closing it. I had to run downstairs to turn off my main water supply. I was soo disappointed. So i called Elie to help me as soon as he can. ( I have a six month old daughter and really need water to be available to me to make her food). Elie arrived to my home very quickly, very prepared and ready to work. Elie was very sincere and honest about my kitchen faucert and recommended a better brand that will last longer and give me no hassles. His pricing is very affordable and his work is pheonomenal. Elie is my one and only plumber and i would definately recommend him to everyone i know. :)

    Answer from pro:

    Thank you sandra its important to maintain your plumbing in a old home and that's where we can help www.theplumbingexpert.com

    Reply created 4 Oct 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Sep 2011

    Main water valve

    I was doing some renovations at my house so I had to turn off the main water valve. Next thing I know its Sunday evening 8pm and my main water valve is leaking, i have found the Plumbing Expert on the web and decided to call him, he definetly understood the urgency of the matter and was at my house with in 30 mins. Came in, fixed everything and for a very good price, I definetly recommend for any plumbing jobs.

    Answer from pro:

    Thank you,main valves always wear out on homes its just another part of ongoing maintenance. www.theplumbingexpert.com

    Reply created 29 Sep 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Sep 2011

    Kitchen Faucet

    We called Elie to change our broken kitchen faucet but thanks to him, we were able to also detect a problem with our filtration system for our coffee and tea systems. He came right away and explained the situation to us and fixed the problem promptly. He connected a new kitchen sink and a water filtration system. His attitude is agreeable and his pricing is reasonable. Will definitely be calling him in the future.

    Answer from pro:

    Dear Patricia, Im very happy to deal with people like you! you are kind and honest and understand things need to be done right the first time thats why I made sure the future of the kitchen sink will be properly maintained by adding the proper fittings.www.theplumbingexpert.ca 6472936994

    Reply created 23 Sep 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Sep 2011

    leaking

    thank you for fixing my toilet a few weeks ago. Haven't had any issues with it since. Thanks so much Elie you were great and very professional!! will definitely recommend you to friends and family

    Answer from pro:

    Thank you so much Titi for the review it means alot after all this time, Im glad your downstairs neighbour no longer has your toilet leaking in his washroom condos are difficult to deal with but people like you are great. www.theplumbingexpert.ca 6472936994

    Reply created 23 Sep 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Sep 2011

    Bathroom

    My toilette was leaking pretty bad and I found Elie as a searched on Google, he was so awesome to come on a Sunday afternoon. He did a great job and he was very honest in his service. He was very knowledgeable and explained everything and was able to diagnose the problem right away. He changed the fill valve and ballcock and gave me a great price for his service. He saved me thousands of dollars that could have come from water damage to my floor and ceiling to the main floor from the water dripping. I would recommend Elie to anyone looking for great plumber, he even followed up with me a few days later to make sure everything was ok. Great Customer Service dude!

    Answer from pro:

    Thank you so much Mo, when water starts leaking anywhere its a problem but even more on the second floor. I am glad you are pleased with my service and knowledge of work. Make sure to turn off the water for the hose bibs outside next month, take care. www.theplumbingexpert.com

    Reply created 15 Sep 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Sep 2011

    changed a fill valve for pressure toilet

    Wonderful, speedy and extremely clean service at a wonderful price. Elie was in and out in less than one hour. I am EXTREMELY pleased with the work he did.I would recommend him to anyone looking for plumbing services.

    Answer from pro:

    Thank You very much for the review. We do our best trying to keep all of our customers happy even at their work places. The commercial Toilets are great but like everything else they need maintenance. We are glad to help you in your time of need and on your water bill. www.theplumbingexpert.com 647 293 6994

    Reply created 13 Sep 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Sep 2011

    Install Kitchen Faucet and shut off valves

    Called Eli on the weekend and he responded same day. Although there was no emergency he gave me an instant quote and arranged for the work to be done on the next business day. The job was fast, perfect and very professional. The price was very fair and extremely competitive. Eli's company conducts itself in the most friendly manner and really cares about their customers. I'll use The Plumbing Expert from now on and probably in the near future. I have no hesitation on recommending The Plumbing Expert to anyone! yes anyone at all, they are a delight to work with. Richard

    Answer from pro:

    It was a great pleasure to work for you and your wife. Assisting you in your home asap is the way we like to work! Emergency or not we try to get out as soon as we can. www.theplumbingexpert.com

    Reply created 7 Sep 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Sep 2011

    unvented kitchen plumbing

    I was so impressed with Elie. He called me as soon as I sent in the email request and came out the next morning. His cost was less than half the price of the competitor and his service was fast and friendly. I've already mentioned him to friends and family. After he redid all the plumbing under my kitchen sink,which is why I called him,he fixed a clog that was very deep in the pipes. He told me that he wouldn't leave until he was satisfied that the clog was cleared and he worked at it until then. I delayed calling a plumber for my kitchen problems for months because I was afraid of how expensive it would be but Elie was so honest and efficient that I will continue to use him and recommend him to everyone I know.

    Answer from pro:

    Dear Iolanda, Some stores know what there talking about and some don't! As a licensed professional I truly believe some stores just want to sell there products and tell the homeowner they can do things themselves. For many years I have had to repair the work that some stores tell the customers they can do and at the end of the day it costs twice as much because we cannot always SALVAGE the material purchased in the first place. I am glad you are happy with my service and reasonable price. Our motto is no longer pay commercial prices for residential jobs! Thank you for the review and references this honestly shows how we can help!

    Reply created 4 Sep 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Aug 2011

    Leaky hot water faucet in tub

    I have been afraid to call a plumber because the last few times it has cost an arm and a leg - not sure, but it felt like I was getting ripped off. Elie came in and looked over the problem and asked some questions along with if we had plans to redo the bathroom. We know it needs redoing but have been afraid of getting ripped off and having things done wrong. Elie gave me some suggestions along with how the process would work from the plumbing standpoint - from having things capped off until finished - even looked and told me that we could have two sinks instead of one!! He had to get parts because we have older plumbing. He returned very quickly and finished the job in about an hour, even with testing it Not only is my flowing faucet fixed but I am no longer afraid of renovating the bathroom!! Thank you so much Elie!!!

    Answer from pro:

    Dear laura,I know the plumbing industry can at times be mind boggeling and thats why i take a few extra minutes to overview more than just the issue at hand. Im happy to know we stopped your leaky hot water!

    Reply created 29 Aug 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Aug 2011

    Toilet replacement and kitchen faucet replacement

    Elie was called for an emergency toilet replacement. He came the next day with a brand new toilet to install. He arrived early for the job and was fully prepared for the work required (even for some unexpected issues that came up). He is very polite, courteous and professional. He was explaining the steps as he was working which reassured me of his skilled workmanship. He was very easy to talk to and ask questions. He answered all my questions. He made recommendations on how to maintain the installed fixtures and possible upgrades for the future. Thanks Elie, it was a pleasure......I would recommend him to anyone!

    Answer from pro:

    THANK YOU WAJ, AS SOON AS YOU TOLD ME YOU AND YOUR WIFE WERE TEACHERS AND HOME IN THE SUMMER AND SAID YOU FOUND ME ON HOMESTARS I GLADLY GAVE YOU THE HS MEMBER DISCOUNT! I AM HAPPY YOU LEARNED SOME TIPS AND TRICKS AND HOPEFULLY I WILL RENOVATE YOUR HOME WHEN THE TIME IS RIGHT. ELIE YAACOUB THE PLUMBING EXPERT 647 293 6994 WWW.THEPLUMBINGEXPERT.COM

    Reply created 17 Aug 2011
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