Gold Park Homes reviews (38)

We happy to purchase Gold Park home this is very nice floor plan and model and good customer service thank you.

I work in construction and deal with a lot of builders . Just wanted to say that Im quite pleased with the house overall. No house its perfect, there is always something thats not to our satisfaction, but comparing with other builders. Goldpark has a way better product starting from the materials they use to the customer service . If I ever need to buy another house Goldpark would be my first choice.

We bought a house with this builder, and everything from the beginning has been very difficult. Customer service is very very poor. They never reply to our emails on time. They keep giving pandemic as an excuse for everything. The people who come to fix things do not follow any pandemic protocols, like wearing masks properly, using our washrooms without our permission, not finishing the job completely on the first visit, etc., .On the whole our experience with Gold Park Homes is a bitter one.

In January of 2016, we found out we were pregnant with our 3rd baby. Living in a 2-bedroom home was getting cramped and it was only going to get smaller with the new addition. It was a snowy February day and I ventured out alone, to the GoldPark sales center on Bovaird, to inquire about a new house. There I met Janice and Ashleigh and they were so delightful I spilled the news of the new baby. She showed me the types of homes that were being offered, and suggested the 3-story concept, the 5-bedroom Corelli model. I completely fell in love with the concept. I could see the Ground Floor as our 3 kids’ play room, and then as their recreation room as they grew. Immediately I went home to discuss it with my spouse, and the next day we went a purchased our ‘forever’ home. The process was seamless, our structural and décor appointment was inviting and helpful. As we waited for our home to close, we frequently visited the Sales Office and was always greeted with pleasantries and updates. GoldPark’s aftercare staff and team continue to be helpful, kind, and deliver their service with a smile. We both think that purchasing this 5-bedroom, 3-floor home from GoldPark was the best decision we could have made for our family, especially because it continued to grow with baby number 4.

Goldpark homes not only builds a unique, stylish and upgraded home, but, their staff are truly caring and thoughtful individuals. Nancy and Kathleen were exceptionally understanding every step of the way and always made sure satisfaction and customer care were top priority. They truly went above and beyond and made the "stress" of new home ownership disappear and we are forever thankful! Caring. Efficient. Professional.

I purchased a home with gold parks encore community. Great floor plan. There was a communications issue, but Nancy took care of everything and I was pleased with the way the house turned out. Thank you

We purchased our new home in 2015 when Phase 1 of Kleinburg Glen first opened. The entire process from sale right through to completion went very well. There were some delays on closing dates, but it wasn't a problem and it actually worked in our favour from a "selling our previous home" perspective. I was very impressed with the list of standard features included, many of which would never be offered as "standard" by other builders. Everyone we dealt with whether it be sales, decor centre, the site super or after closing service has been very courteous and professional. It is a new home, so there are always some follow up work and touch ups required, Mike, Kathleen, Carlo & Joe (from Goldpark) we're all very attentive, timely and helpful. They have honoured all their promises and I would gladly purchase from Goldpark again and recommend them to others. The homes look great, our guests are all impressed and they have the greatest curb appeal on our street (other builders also in our area). Our home has appreciated considerably and thats not just co-incidence. There is an electrician in a white cube van who whistles at me every morning...that got a little out of hand, but I quickly realized that he's harmless and probably needs glasses.

We purchased our first home in 2016 in the first phase of Kleinburg Glen. The sale went smoothly and you can really see the dedication in all staff that were present. There were delays on the home but once the building started it went up quickly. You can see the quality in each home just from looking at them. In this whole subdivision I believe all the GoldPark homes have the greatest curb appeal and are well worth every penny spent. We have had a good experience in dealing with Goldpark, especially Kathleen in the construction trailer. She is a breath of fresh air, is very dedicated to her job and homeowners. She has always gone out of her way to ensure that anything that needed to be done has been addressed and following up with the homeowners to ensure work has been completed. I truly believe she made this experience for my family so much better. She addresses homeowners by their names and remembers what issues pertain to your home. Also I would like to say that Joe, who is the onsite handy man, has been very helpful and will go out of his way to make sure you are satisfied with all work that has been completed. He is very particular and always cleans the area once he is finished for the day. You can tell he is proud by the quality of work that he does.

First time purchased from gold park homes and very happy and satisfied with their service from the minute of signing to the final stage of closing. They offered a lot more than what other builders offered and their exterior finishes are stunning The site office was always there to help and make sure our needs were meet. Thank again Lisa Kaz

Gold Park is a reputable builder. They have provided quality and great service throughout the construction of my home. Any issues have been dealt with in a professional manner. Staff is always willing to assist with any outstanding concerns or deficiencies. Kathleen at the trailer is amazing!! Always greeting with a smile and willing to assist homeowners to resolve any concerns. I recommend this builder.