Ian Buckley
Rating: 5 out of 5
Phenomenal talent & industry from Jose to install tankless water heater & repair furnace
José is scrupulously honest, talented at his craft, & hard-working. He gave us excellent advice on which water heater make, model & size to use for our home. Unlike salespeople who came to quote, he took the time to measure the water pressure to make sure that it was sufficient for a tankless. He carefully explained all of the pros & cons of tankless vs traditional water heater with a tank & it was important to him that we understood our choices.
In the space of an extremely long day (~14 hours) he worked tirelessly to install a new tankless water heater, & service & repair our furnace.
These are tasks that José would normally tackle in a half of that time. However, he had to rectify horrors left by previous cowboy installers both in the natural gas plumbing, the water plumbing (which was leaking), the venting for the furnace (which was completely illegal & unsafe, it turned out), & in the furnace installation itself.
At every fresh challenge that Jose uncovered, he exercised his skill to make all pipework safe, tidy, & up to code, with accessible taps & stopcocks, changing the diameter & material of the gas & water pipes when necessary. His work with the electrics was of a similar high standard.
After 14 hours of non-stop work, our basement was almost unrecognisable. Jose is very meticulous about his work, and almost fanatical about safety & doing the job to his high standards. His high ratings on HomeStars are 100% deserved. He is the heating/cooling engineer & electrician that you dream of finding. I recommend him very highly.
We are also grateful to the long day of work put in by his colleague from Building Ideas, who did excellent work too.
Both the water heater & furnace are now working perfectly, & we have peace of mind that both are properly installed & maintained. Many thanks José. We will be grateful for your hard work for years to come.
Answer from pro:
thank you very much ! Ian, for your review, we look forward to helping you in the future. José and team
Reply created 5 Apr 2023