All reviews (496)

My bidet caused a leak and extensive water damage - Daniel was prompt and very knowledgable and helpful in guiding me through the water damage process, thank you for all your help. The equipment he used was first rate and reliable.

When Toronto experienced massive rainfall this past summer, our basement completely flooded. After dialing madly for a water damage restoration company, Danial was the only one who a) returned my call, and b) committed to having a crew on site that evening. He was on time, and he and his crew (including his Dad!) were expert, professional, honest, empathetic and trustworthy. They pumped our basement, began the restoration work and cleaned our rugs. Home disasters are obviously quite stressful, and Danial and his team were great partners throughout this process. Highly recommend!

Amazing job, quick and professional response from the team! Will definitely use their services again!!

They were professional, efficient and delivered quality work and on-time. Communication was great and recommend their service.

Our basement flooded during the recent storms. Our insurance company sent a vendor who made all these promises but then made us wait 4 days before telling us they were too busy. Another vendor seemed good at the start but their story kept changing. I called 5 Star and got a response within minutes. 15 minutes later Danial was at our home promising his team would start at 8am the next day. At 7:55am they were already in my driveway ready to go. This company values high quality work. They communicate throughout and keep their promises. The work was of the highest quality. Not only is our basement clean and dry but they only removed what was necessary to minimize future reconstruction costs. The invoice was fair and the pricing was transparent. No surprises. I highly recommend 5 Star Cleaning.

Very quick to respond and attend after being contacted, our flood occurred at the same time as many others. Daniel and his crew were very friendly, knowledgeable and informative. Would definitely recommend to others and use if ever required their services.

Danial and Bob from 5 Star Cleaning truly lived up to their company's name with their exceptional service. When faced with an emergency flooding situation in my basement, they responded promptly and tackled the problem with remarkable efficiency. Their professionalism shone through as they methodically addressed the issue, demonstrating both expertise and respect for my property. The speed and thoroughness of their work prevented further damage and gave me peace of mind during a stressful situation. I highly recommend 5 Star Cleaning for their outstanding emergency response and top-notch service.

Danial was extremely responsive to our call. Much of the city had loosed and he was on site that afternoon to provide a quote. He and his team were working on our project within 2 days. Demolition was done the same day and full remediation in with many fans, dehumidifiers and air cleaners. They resolved a very difficult situation very effectively.

5 stars for a reason! Our basement flooded and Danial arrived within hours of calling to assess the damage, which was more than what we initially thought. He had his crew in the next morning (he was willing to come in at midnight!) to remove all the carpeting, baseboards etc and get the dehumidifier and fans going. The team came back 3 days later to re-assess and address the drywall, which needed to be removed in many areas. Danial was extremely communicative and gave us constant updates on what to expect, when he and his team would arrive (which were bang on), and it was all done with genuine care for us, our home and our pets. He clearly has the knowledge and experience where water damage has occurred. The 5 Star team made what was a horrible situation far less stressful.

We were very happy to hire five star water damage team to take care of our flood issue that we had recently. They responded quickly and patiently addressed all my concerns and questions. Bob and his crew arrive under an hour. They professionally dried the water damaged area in 4 days. They also sent another crew for the repairs needed after drying process. We recommend their great water damage and repair services to others.