Windowtech reviews (657)

Hello, Thank you for choosing Windowtech for your desired project. We truly appreciate your recognition of our sales & installation team. Thank you again for your business!

Hello, Thank you for choosing Windowtech. Leon is definitely a great consultant on our team. I'm sure he will be happy to read your review! Enjoy your new purchase and thank you for your business!

Hello Maria, We're so grateful to be your supplier of choice! We hope to have the pleasure of working with you again, your loyalty to our company means the absolute most. Everyone involved in your project has been sent your feedback you provided through HomeStars and it has made everyones day that much better. Thank you again!

Hello Larissa, We truly appreciate your review and are glad that we could meet your expectations.

Hi John, We at Windowtech appreciate being able to do the work at your home. It's been a pleasure. Thank you for your business!

Thank you for the kind review Lidia! We are glad we could meet your expectations. Please, let us know if you need anything in the future. Thank you again for your business!

Hello Irena, Thank you for your business and for submitting a review. We're very proud of our team at Windowtech. Our main goal is to make sure we take care of our customers.

Dear Ben, I’m sorry to hear that you think that way. I would like to clarify some important points. First, I would like to say that our rating on Homestars is high for a reason! We are always ready to listen and learn from our mistakes in case they have been made (we’re only human) and resolve them ASAP. To leave an unfinished project or an unhappy customer is not in our best interest. That’s another reason why our rating is high. 1.Laminated glass - I would like to confirm that all windows that were supposed to be made with laminated glass according to the contract are in fact laminated. Our main order form and confirmation acknowledgement was delivered to you in order to see that everything was done right. 2. Sliding door frame – the frame was built and gets constructed to the door on the spot. This is our procedure when it comes to wood framing. There’s nothing wrong with the way we installed it and there’s nothing wrong with the frame itself. Everything is perfectly fine. Cracked jamb extension (window frame) – during the installation process you noticed a small crack in the wooden frame around the window. Our installer confirmed it and said that it will be replaced with a new one. 3. Collection agency – After so many efforts to prove that everything was done according to the contract, our company received an email from you on December 19, 2016 stating that if we will resolve all 3 “issues” you will pay the balance. We sent a service call to our installation crew to resolve the following: 1. To change the door frame to any other frame you like 2. To replace the cracked window frame 3. To remove the laminated glass unit from windows to show the difference and prove to you that they are laminated (different thickness from regular window). When our installer called you to set up an appointment, you told him that you are not interested in fixing the issues. You also asked him not to call anymore. I also called you the same day to ask the reason why you rejected our installation crew, you simply told me that you’re not interested in talking to me and hung up. It seems as if you’re looking for excuses NOT to pay for the services you’ve received as ordered. Unfortunately, this left us with no choice but to transfer your file to a collection agency. I don’t think that our company deserves a 1 out of 10 rating just because you’re unwilling to pay the balance. Best regards, Ken Sales Dep Manager

Hello Steven, Thank you for choosing Windowtech for your desired project. We truly appreciate your recognition of our sales & installation team. Thank you again for your business!