Windowtech

Rating: 4.9 out of 5

Windowtech reviews (656)

  • Review from ann
    Rating: 5 out of 5
    Review left on 12 Mar 2017

    Windows and Doors

    Although I had a few issues post installation, the services team worked well and had a crew come out twice to correct. I can say now that I am very happy with both the sales and the after sales service I received from WindowTech.

    Answer from pro:

    Hello Ann, It's very unfortunate to hear your concerns in regards to the workmanship preformed a few months ago. This kind of miscommunication is very rare in our company. We'd like to apologize and we're currently doing our best to send our installation crew right away to fix the issue. As you may know the service is already scheduled for today and everything will be remedied asap. Again, we apologize for the inconvenience.

    Reply created 21 Mar 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Feb 2017

    Front door replacement

    Thanks a ton to Mike for patiently taking us through the options and guiding us on making what we consider as the optimal choice for our entrance area. Prior to Windowtech, we had 3 companies come in for a quote - none of them could give any constructive suggestions or advise on trends suitable for our home. Mike has the experience and presented different ideas and trends for us to consider. This resulted in giving us the confidence to change from a single door to a double door model. The overall Windowtech service model is also excellent - own (not subcontracted) installers, single source manufacture, warranty, options on hardware. A visit to their showroom is recommended so that you actually see the door models and the finish. There was a small hiccup on scheduling the installation, but we consider it a small inconvenience in relation to the result. Chris, the installer was very polite and experienced and went about his work very efficiently. Overall we just love our front door (and so do our neighbours!)

    Answer from pro:

    Hello Vik, Thank you for choosing Windowtech for your home improvement project!It's always good to hear our clients superb stories and that you found your sales rep and the installation crew to be professional and efficient.

    Reply created 21 Mar 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Jan 2017

    Great service

    I've dealt with Windowtech two times, this time I have replaced my front door and 7 windows. No regrets, great service! Very professional from the beginning to the end. Already recommended Windowtech to two of my friends, Will recommend again. Keep up good work! Thank you guys!

    Answer from pro:

    Thank you Arik for taking the time to write a great review on Windowtech. We are most happy to know you are satisfied both times with all our services, our team and our products. We will be happy to assist you with any further projects.

    Reply created 14 Feb 2017
  • Review from Customer of Windowtech
    Rating: 5 out of 5
    Review left on 5 Jan 2017

    Full Windows Replacement

    It was a great experience dealing with Alex(Senior Customer Rep.) and Paul(the installer). The process went smooth from the order till the end of the job. I was really impressed with the way they worked so hard during such a cold day! Good Job!

    Answer from pro:

    Dear customer, Thank you very much for the review! Unfortunately, working in a cold weather is part of our job but the final result has to be always the same. I'm happy to hear that you had a great experience with our team! Thank you again for your business!

    Reply created 14 Feb 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 Dec 2016

    windows

    Salesman Tony was polite and courteous and no pressure to sign contract. I ordered nine windows. Installers arrived on time and started work straight away. They completed their work and left the house tidy and clean. More than satisfied with the installation and the lifetime warranty. Well done Windowtech.

    Answer from pro:

    Thank you Lidia for the great review. It's our pleasure to know your happy with our sales and installation team. Enjoy the new windows. Don't hesitate to contact us if you need any further assistance.

    Reply created 14 Feb 2017
  • Review from David Bellis
    Rating: 5 out of 5
    Review left on 29 Dec 2016

    Front door and replacement window

    From the sales rep Oleg, to the office person on the phone and the 2 professional installers, we can only rate this company and products 10 out of 10. Professionalism and quality all the way. Agathe & David

    Answer from pro:

    David, thank you so much for this wonderful review. It was our pleasure to serve you and we greatly appreciate your business.

    Reply created 14 Feb 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Dec 2016

    Windows and front door

    Understanding interaction from start to finish, a salesperson Tony that let us choose what we would like and not try force unneeded extras. Regular updates on what is going on and what's to be expected. Installed all windows and the front door fast in one day and tidied up after themselves. Will recommend to others.

    Answer from pro:

    Hello Paulo, It's great to hear that Tony was able to help. We would like to thank you for the great review and your future recommendations. Thank you for your business!

    Reply created 14 Feb 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Oct 2016

    Doors and windows

    Windowtech changed front and back doors and all windows in my house a year ago. In 1 year I noticed a small issue with insulation on the front door, contacted Windowtech and they fixed it properly. Thanks a lot!

    Answer from pro:

    Hello Irina, We here at Windowtech happy to hear that the issue was resolved properly and you can enjoy your new windows and doors! Please, let us know if you need our assistance. Thank you again for your business!

    Reply created 14 Feb 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Oct 2016

    Windows

    I had an excellent experience dealing with Ken and Oleg from WIndowtech. They came to my home and were extremely friendly and knowledgeable with the requirements they suggested to install beautiful windows and a bay window which turned out absolutely stunning. Their pricing was below what I had expected and I couldn't ask for better service!! It was a pleasure dealing with Windowtech and I would highly recommend this company to anyone. Thanks again guys. Great job!! Jamie F. Oshawa, ON

    Answer from pro:

    Hi Jamie, thank you for your positive review. It was pleasure to deal with you! We are always here for any help!

    Reply created 19 Oct 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Jul 2016

    All windows and front door

    I called Windowtech and they sent me a salesman to help with my windows and doors. Mike came and was very nice and helped me by offering 0% interest financing over 1 year. The installers came on time and installed everything in one day and cleaned up after as well. They were very professional. I am very happy with the work and will recommend you guys in the future. Thanks Mike, Oleg, Ken and the installation team at Windowtech!

    Answer from pro:

    Dear Cherie. We appreciate the fact that you've taken the time to write a beautiful review for us. You've made a great investment in your home. Thank you!

    Reply created 28 Jul 2016
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