Brenda So, Mississauga
Rating: 4 out of 5
Interior painting: Walls, Ceilings, Window frames
I Revised my rating. I was contacted by the company after my post and they sent the crew back to fix some of the issue. I had patched the walls, so they didn't need to do that, but they cleaned the floor and fixed the dashboards.
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I picked this company because of all the positive reviews, but was disappointed with the service.
Some parts were good, but it wasn't all the same quality.
First I will start with the good.
1. In general the walls and baseboards were painted well.
2. The areas that they patchhed were done well.
3. There were 3 people so it was done in a day.
Now for the bad.
1. When they painted the ceiling they painted part of the light fixture and didn't clean it, so I had to.
2. There were dents in the wall that they didn't fill and when I pointed it out. The guy just looked at me with a blank face, so I knew he wasn't going to do it. I did it myself.
3. They painted over the door strikes. If I knew I would have removed them. Glad I removed the wall plates.
Answer from pro:
Brenda is a valued customer, and we appreciate completing her project. We collect final payments only after client inspection and satisfaction confirmation. Brenda paid at that stage. She later raised concerns, and we returned promptly for touch-ups. We encourage clients to contact us directly for solutions, so they don't handle work themselves. Brenda chose to do some touch-ups herself. To ensure her full satisfaction, we're refunding a portion. We stand by our work, provide solutions, and prioritize client satisfaction. She's also covered by a 2-year all-inclusive warranty going forward.
Reply created 27 Sep 2025