Marcus Muller
Outstanding results.
Answer from pro:
It was a pleasure to be of service looking forward to being of your service in the future as well.
Reply created 7 Feb 2023Your Painting Your Way
It was a pleasure to be of service looking forward to being of your service in the future as well.
Reply created 7 Feb 2023It was a pleasure to be of service looking forward to being of your service in the future as well.
Reply created 7 Feb 2023It was a pleasure to be of service looking forward to being of your service in the future as well.
Reply created 7 Feb 2023It was a pleasure to be of service looking forward to being of your service in the future as well.
Reply created 7 Feb 2023It was a pleasure to be of service looking forward to being of your service in the future as well.
Reply created 7 Feb 2023It was a pleasure to be of service looking forward to being of your service in the future as well.
Reply created 7 Feb 2023For Staircases we have historically used Oil based Products. We were introduced to a zero VOC product, by our paint company, for staircases. As we have our customers' long term health in mind, we are always very keen on useing VOC free products. At this time all of our products used for walls, trims, and ceilings are ZERO VOC certified. We used the new product for Brad: unfortunately, the new product has not provided the desired adhesion; although, it seem to perform well in our internal trials. We typically wait for four weeks after painting for the product to cure fully. Upon current examination, we are not satisfied with the final result and have decided to repaint the staircase with the our traditional product. We are planning to arrange the repaint within the month of Feb and have worked out all details with Brad and his wife in this regard. We removed Brad's staircase carpet for him complimentarily at no charge. Upon the removal of carpet, some areas were exposed along the wall that required plastering. This was not included in the scope of work, nor had we charged for it. Plastering requires multiple visits, needs to be planned accordingly, and could have been undertaken upon request as additional work. This was not explained to Brad properly by our foreman on site. Brad also did not call me to discuss the matter either at the time that the painting was happening. Now that I have met Brad, I will take care of the matter to his satisfaction.
Reply created 24 Jan 2023It was a pleasure to be of service looking forward to being of your service in the future as well.
Reply created 7 Feb 2023It was a pleasure to be of service looking forward to being of your service in the future as well.
Reply created 7 Feb 2023It was a pleasure to be of service looking forward to being of your service in the future as well.
Reply created 7 Feb 2023