Rockstella Stonery Inc. reviews (266)

Review from HomeOwner
Rating: 5 out of 5
Review left on 17 Mar 2015
Ceaserstone installation
These guys are awesome. Their price was very competitive, work very professional, with outstanding quality. Everything was done on time and our counters are gorgeous. Thank you for excellent work.
Answer from pro:
Remik, thank you so much for your review and for your feedback, it means a lot to us! If you ever need anything else, please let us know! Natallia
Reply created 28 Mar 2015
Review from HomeOwner
Rating: 5 out of 5
Review left on 2 Mar 2015
Countertops
We went to 4 other places for countertops quotes and found all of them to be overpriced, until we heard about Rockstella and our search ended right there! They offered the best price, selection, and customer service hands down! We are extremely happy with the countertop install in our kitchen and three bathrooms and it only took 3 hours to complete. Sergey and Natallia are a great team...young, professional and hardworking. I have already recommended Rockstella to a few family and friends and will continue to...you won't be disappointed!!
Answer from pro:
Thank you for your feedback and for your kind words Daniela! Your review as well as your referrals mean so much to us! You are a great customer, it was our pleasure to deal with you. And I hope your move goes smooth! Natallia & Sergey
Reply created 9 Mar 2015
Review from HomeOwner
Rating: 5 out of 5
Review left on 21 Feb 2015
countertops
natallia and her team was amazing, we had such a hard time finding a stone on our own so the team was happy to investigate and find just the right piece, no easy task with our design choices adding a thicker facing and waterfall sides - the material had to be quartzite and we wanted a marble look. we had our contractor adjust things mid way through the project and natallia's team came back to measure to make sure it was perfect - which it is. beautiful work, easy transactions and above and beyond customer service.
Answer from pro:
Thank you so much for your review Heather! We appreciate it very much! Im glad everything turned out nicely and you are happy with new counters. All the best in the future and if you ever need anything else or have any problems, questions or concerns, please let us know! Natallia
Reply created 28 Feb 2015
Review from HomeOwner
Rating: 5 out of 5
Review left on 22 Dec 2014
Caesarstone countertop
i cannot express how happy we are with our new countertops. RockStella installed Quartz countertops as well as full matching backsplash in our new home. I don't normally write reviews but we are just so happy with everything from start to finish. Great team, exceptional customer service. Natallia at the office was very helpful and answered all of our questions. Installers were awesome! RockStella excedeed our expectations. Will definitely use again and recommend to everyone.
Answer from pro:
Thank you so much Alison for your review and sorry for the late response! It was a pleasure to work with you specially because your kitchen was very unique so its quite an interesting project for us as well! thanks for the opportunity! Natallia
Reply created 14 Jan 2015
Review from HomeOwner
Rating: 5 out of 5
Review left on 31 Oct 2014
Supply and install Quartzite Countertops
We hired Rockstella Stonery for the supply and install of our Quartzite Countertops (La Dolce Vita). They were WONDERFUL to work with from start to finish. Natallia in the office was extremely helpful and assisted us with finding a slab that we fell in love with. The fabricators are meticulous and the countertops exceeded our expectations. The installers were INCREDIBLE! They took their time to ensure that everything was perfect. They also helped with a problem with the sink to ensure that the cast iron sink would install perfectly. We will use Rockstella for our bathroom renovations as well. I recommend Rockstella Stonery to anyone looking for great work at a fair price.
Answer from pro:
Nathan, thank you so much for your review and for the pictures! It was our pleasure to work with you and im so happy we have exceeded your expectations! Your kitchen looks beautiful, the stone is quite rare and very unique, im sure you’ll get tons of compliments!! Im looking forward to your next project! Natalia
Reply created 4 Nov 2014
Review from HomeOwner
Rating: 5 out of 5
Review left on 11 Aug 2014
Granite Counter Top
Great overall customer experience including excellent installation service. Rockstella went above and beyond to ensure my experience was a positive one, which included installing my counter top with any seams! Highly recommended!!
Answer from pro:
Rui, sorry for the late response and thank you so much for your review! Im glad the installation went smooth and your counters don’t have any seams, i know it makes a huge difference! If you ever have any questions or concerns, or if you need to use our services again, please let us know! Enjoy your newly renovated kitchen! Natallia
Reply created 21 Aug 2014
Review from HomeOwner
Rating: 5 out of 5
Review left on 11 Jul 2014
New kitchen counters
If you are still looking for kitchen counters, you need to stop looking. Now. No really, this is the last phone call you need to make for custom stone counters. Natallia is absolutely wonderful to work with, and went above and beyond to provide first rate customer service. They set the standard that all other service providers should aspire to - professional, courteous, friendly, knowledgeable, and focussed on customer service. We had our old counters replaced with quartz, and they look absolutely amazing.
Answer from pro:
Chris, thank you for your great review and for your kind words, it means a lot to us and is very much appreciated! It was a pleasure to deal with you. Your countertops look amazing and im so glad you are happy with our services! All the best in the future and please let us know if you ever need anything else! Natallia
Reply created 21 Jul 2014
Review from HomeOwner
Rating: 5 out of 5
Review left on 28 Jun 2014
Caesarstone counter top
We recently had our kitchen cabinets refaced and weren't sure what material to use for the counter top. Natallia was thorough and knowledgeable in explaining all the different options, including advising us that the Caesarstone we decided on would take several weeks or more to arrive from the supplier. During the wait, she was in touch weekly with delivery status updates. She also helped us choose a sink and faucet and gave us a great price for both! We were especially impressed by the measurement and installation process. There are two odd angles around our corner sink that we were a bit concerned about, but the fit is absolutely perfect. We were delighted with Natallia's "high touch" service and the finished product. Rockstella gets my highest recommendation.
Answer from pro:
Jane, sorry for the late response. Thank you so much for your review and for your warm feedback. It was a pleasure working with you. And thank you again for your patience and understanding during this unexpectedly long wait. Your kitchen looks awesome now! Enjoy it! Natallia
Reply created 8 Jul 2014
Review from HomeOwner
Rating: 5 out of 5
Review left on 2 Jun 2014
Basement Renovation
I used Rockstella for a basement renovation project after seeing their excellent reviews here on HomeStars. I certainly was not disappointed. Natallia was extremely knowledgeable and was able to give us a number of recommendations for our project, which consisted of a vanity counter top, multiple bar counter tops and laundry counter tops. Recommendations in hand, she then advised us to visit a few granite suppliers in order to make our selections. There were a few delays in our reno, but Natallia was extremely patient and understanding, accommodating our requirements and timeline and promptly following up on any problems and issues. The counter tops were installed over the last 2 weeks and they look great. Even the installers had some good recommendations for sink mounting, placement, etc that we took advantage of. I would definitely recommend Rockstella and use them again as their service was top notch from beginning to end!
Answer from pro:
George, thank you so much for taking time to write this review and for your warm feedback! I appreciate it very much. It was a pleasure to deal with you! Please let us know if you ever need anything else! Natallia
Reply created 7 Jun 2014
Review from HomeOwner
Rating: 5 out of 5
Review left on 29 May 2014
counter tops
Amazing no pressure sale, Natallia gave us all the information we needed and was always fast to reply to emails. The installation process was fast and flawless. The London Grey Ceasarstone turned out perfectly. We are very happy, and would highly recommend Rockstella to anyone. Thanks so much!
Answer from pro:
Laura, thank you so much for your review and for your feedback, it means a lot to us! If you ever need anything else, please let us know! Natallia
Reply created 2 Jun 2014