Aquatech Basement Waterproofing

Rating: 5 out of 5

Aquatech Basement Waterproofing reviews (851)

  • Review from Audrey Shubaitah
    Rating: 5 out of 5
    Review left on 30 Aug 2023

    Foundation crack

    In the middle of a landscaping project in our backyard we discovered a crack in the foundation. We called Aquatech right away. Our fear was that our project would have to be put on hold for who knows how long. Aquatech(Shawn) sent 2 guys the next day. They were amazing. They dug down to the footing, replaced a portion of the weeping tile that was about 80% clogged with mud, repaired the crack, waterproof the wall and left the yard exactly as they found it. It was as if they were never there. We were so impressed. I would recommend Aquatech all day every day!

    Answer from pro:

    Thank you, Audrey, for your kind words and positive review. We're glad we were able to assist you with your foundation crack and provide a professional and satisfactory experience. We appreciate your trust in our services and look forward to helping you in the future if needed. Best Regards, AquaTech Basement Waterproofing Team

    Reply created 1 Sep 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 Aug 2023

    Aquatech is a company you can really trust

    If you want a company you can trust, call Aquatech. We had a leaking finished basement and hired them to waterproof outside near the water stains. The water kept coming in so we called them to waterproof as far as they could given a large tree near one corner. It still kept coming in, so we called competitors for an assessment and even competitors said Aquatech was very good. So we spoke with Andrew and he offered to waterproof the remaining area inside at his cost. Turns out the water was coming from the farthest side of the room and flowing under the floor to where it showed up. Nobody could have known that. Aquatech really stands behind their top quality work. 100% would recommend.

    Answer from pro:

    Dear Marc, We truly appreciate your amazing review! Feedback like yours is valuable to us. It helps us continue to improve and provide the best possible service to customers like you. Thank you for choosing and trusting in our company. We hope you know we are always here for your waterproofing needs. Hope you have a safe and happy long weekend! Best regards, AquaTech Basement Waterproofing Toronto Team

    Reply created 30 Aug 2023
  • Review from Raphael Vigod
    Rating: 5 out of 5
    Review left on 29 Aug 2023

    Exterior waterproofing

    The project consultant was very helpful and explained in detail what would be done. The price was in line with other quotes. The two-man crew worked very hard and did an excellent job with quality materials. I am very happy with the result and would recommend this company.

    Answer from pro:

    Dear Raphael, On behalf of our entire team here at AquaTech Waterproofing, we are sending you many thanks for your kind words! Nothing makes us more happier than having satisfied customers like yourself. We hope you know if you ever need any further assistance, please do not hesitate to reach out to us. Best regards, AquaTech Basement Waterproofing Toronto Team

    Reply created 30 Aug 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Aug 2023

    sump pump install & floor drain modifications

    From the very beginning the Aquatech team has been very helpful, professional and quite forthcoming about prices. This was immediately apparent because Eugene was trying to understand precisely what needed done so that he could give a range (costwise) to expect over the phone. I tried calling a couple of other places beforehand and even had people come down to quote me on the job. Given those experiences, I actually feel very fortunate to have come across Eugene and the team. When he came to my home to confirm what we had talked about over the phone he simplified everything, had great suggestions, didn't try to upsell and was a concise pro. The two man crew came in and completed the work as outlined a day later. They were efficient and left the place clean. I will definitely use Aquatech for future projects.

    Answer from pro:

    Dear Mark, We are blown away by your kind words! We want you to know how much we appreciate your review. Our entire team here at AquaTech Waterproofing works hard every day to give you the best customer experience possible, and to help fix any basement water leaking issues. I'll make sure to share your feedback with Eugene and the two man crew. They'll be thrilled to know their hard work has paid off. Looking forward to working with you in the future. Best regards, AquaTech Basement Waterproofing Toronto Team

    Reply created 29 Aug 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Aug 2023

    Exterior waterproofing/ backflow water pump installation

    I had called several companies for quotes on waterproofing my basement after foundation water damage. Aquatech provided great customer service and care and sent someone out the next day to inspect and deliver a quote. From the first meeting I decided to go with this company, throughout the process they were very professional, friendly, and got the job done quickly. I had part of my garden dug up and they even put back my garden fencing and replanted my flowers! I was worried about the aesthetics from digging up all around my house but somehow they made it look better than before they started. Shortly after they finished we got a lot of rain and where the foundation was leaking is now completely dry. I cannot recommend them enough for waterproofing needs! Igor/Aleks were great ! Thank you again for your hard work!

    Answer from pro:

    Thank you so much for your kind words, Heather! We're thrilled to hear that you had a positive experience with our company and that we were able to address your waterproofing needs effectively. Our team takes pride in providing excellent customer service and ensuring that our work is done efficiently and professionally. We're also glad to hear that the aesthetics of your property were not compromised during the process. We appreciate your recommendation and thank you for choosing Aquatech Waterproofing! Best Regards, AquaTech Waterproofing Basement Team

    Reply created 29 Aug 2023
  • Review from Erminia-Mindy Inglese
    Rating: 5 out of 5
    Review left on 25 Aug 2023

    COMPLETE SATISFACTION

    COMPLETE SATISFACTION! We are thrilled that we went with Aqua Tech to deal with problems related to water coming into our basement. From the very first phonecall with the reception staff, the initial consult and ongoing conversations with Terry, the speedy and considerations made for the scheduling of the work, and to the highly skilled and professional work done by Vasyl and Alex, we were impressed from start to finish. We are confident that our issues were resolved and that the best decision we made was contacting this company. We knew we were in great hands. HIGHLY recommend!

    Answer from pro:

    Dear E.M, Thank you so much for your glowing review! We're thrilled to hear that you had a positive experience with our team from start to finish. We take pride in providing excellent service and it's great to know that we were able to resolve your basement water issues. We appreciate your recommendation and if you ever need any further assistance, please don't hesitate to reach out to us. Best regards, AquaTech Basement Waterproofing Toronto Team

    Reply created 29 Aug 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Aug 2023

    COMPLETE SATISFACTION

    COMPLETE SATISFACTION! We are thrilled that we went with Aqua Tech to deal with problems related to water coming into our basement. From the very first phonecall with the reception staff, the initial consult and ongoing conversations with Terry, the speedy and considerations made for the scheduling of the work, and to the highly skilled and professional work done by Vasyl and Alex, we were impressed from start to finish. We are confident that our issues were resolved and that the best decision we made was contacting this company. We knew we were in great hands. HIGHLY recommend!

    Answer from pro:

    Dear Erminiainglese, We cannot express our utmost gratitude for your amazing detailed review! We're delighted to hear about your complete satisfaction with our team, from the initial phone call to the skilled work by Vasyl and Alex. It's great to know your basement water issues were resolved, and we truly appreciate your recommendation. If you ever need assistance in the future, we're here for you! Best Regards, AquaTech Basement Waterproofing Team

    Reply created 17 Jan 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Aug 2023

    Exterior waterproofing of basement wall

    We had a window well that was not draining properly and filling up with water. Over 10 years ago we had a company take out the window, replace it with cinder blocks and waterproof the exterior. They did a poor job as water continued to leak in through the blocks. We hired Aquatech to remediate the situation. They recommended digging across 10 feet and down 10 feet, installing new weeping tile and several layers of waterproofing material. The consultant, Eugene who came to give the quote was professional and offered the most comprehensive solution of all companies who quoted. Igor and another young man came to do the work. They laboured tirelessly, were professional and seemingly did a wonderful job. I am truly hoping that this will resolve our issue. I would not hesitate to recommend Aquatech and thank Igor and the other young man, whose name I have unfortunately forgotten, for their backbreaking work.

    Answer from pro:

    Dear Heather, Thank you for your kind words and positive feedback. We're thrilled to hear that you were satisfied with our work and that our team was able to overcome challenges to complete the job. We appreciate your recognition of their hard work and dedication. If you ever need any further assistance, please don't hesitate to reach out to us. Sincerely, AquaTech Basement Waterproofing Toronto Team

    Reply created 29 Aug 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Aug 2023

    Exterior Basement foundation crack repair

    Aquatech was a joy to work with. They educated us on the task, provided the due diligence we required, and did the job in one day. The set up and clean up were amazing. We especially liked the fact that soil "tamping" was done in multiple layers to really set in the soil. That was an important feature to us. Shawn was very easy to work with. We highly recommend this company.

    Answer from pro:

    Dear Ben, It is not every day that we receive feedback as detailed and thoughtful as yours. But trust us when we say it does not go unnoticed. Your review has give us valuable insight into the services we provide at AquaTech Waterproofing. We sincerely thank you for taking the time to share your thoughts with us. Best regards, AquaTech Basement Waterproofing Mississauga Team

    Reply created 29 Aug 2023
  • Review from Mike Etzinger
    Rating: 5 out of 5
    Review left on 28 Jul 2023

    Sump Pump / Weeping Tile Installation

    Extremely satisfied with the quality of service provided by Igor and Aleks. They installed a sump pump, weeping tile and vent to help us with a water issue in our basement. They also cleaned up so it looked like they were never here. Would definitely recommend Igor, Aleks and the Aquatech team to anyone dealing with a wet or damp basement.

    Answer from pro:

    Dear Maetzing, We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in our waterproofing service. We look forward to the next time we’re able to serve you again. Have a wonderful day! Best regards, AquaTech Basement Waterproofing Toronto Team

    Reply created 3 Aug 2023
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