Aquatech Basement Waterproofing

Rating: 5 out of 5

Aquatech Basement Waterproofing reviews (851)

  • Review from Felix Pau
    Rating: 5 out of 5
    Review left on 13 Nov 2021

    Waterproofing

    I got Larry to come out a few weeks ago to get an estimate to repair a few cracks and complete waterproofing. I ended up hiring the Aqua Tech crew and just completed the project on Friday. Larry was extremely responsive and was on top of getting everything lined up, the crew was polite and quick to complete the job. I would have no issues recommending Larry and his team for any waterproofing jobs.

    Answer from pro:

    Dear Felix, we truly appreciate the kindness of your words in regards to Larry and our team. It means so much for us to read such wonderful reviews because it gives us confidence and strength to keep doing what we are doing and put our hearts out for our customers. With Best Regards and Christmas Cheer, AquaTech Waterproofing Team, Toronto

    Reply created 29 Nov 2021
  • Review from Gary
    Rating: 5 out of 5
    Review left on 7 Nov 2021

    basement leak

    We had a leak in a basement wall causing damage to wall and floor. Nico responded immediately to my request. He was very professional, diagnosed the problem, explained the process and my options and had a team in to fix the problem within about 10 days. The repair work was done from inside the house, a sump pump was installed and the team was efficient and tidy. Nico prepared all the paperwork ready for submission related to the City of Toronto's subsidy program for sump pumps. Absolutely great to work with and I would highly recommend this company.

    Answer from pro:

    Dear Gary, thank you for taking the time and posting this review for us. We truly appreciate your feedback and are delighted to know that you are satisfied with the process of before and after. With warmest wishes and Christmas cheer, Truthfully yours, AquaTech Waterproofing Team, Toronto

    Reply created 1 Dec 2021
  • Review from Customer of Aquatech Basement Waterproofing
    Rating: 5 out of 5
    Review left on 7 Nov 2021

    Excellent work and customer service

    From the moment Shawn did his thorough consultation we felt comfortable with Aquatech. Shawn went above and beyond to make sure that we were happy with what was a complicated situation. Igor and Richard did an amazing job are highly knowledgable and very hardworking and polite and you would never know we'd had work done. Most importantly the basement is dry.

    Answer from pro:

    Dear Verified User, Thank you for writing such a wonderful review for Shawn, Igor and Richard and outlining their hard work and expertise. It means so much for us to know that you are satisfied with our work but most importantly are water free for good. With best wishes and Christmas cheer, Yours Truly, AquaTech Waterproofing Team, Toronto

    Reply created 1 Dec 2021
  • Review from Stuart Reynolds
    Rating: 5 out of 5
    Review left on 30 Oct 2021

    Foundation water leak repaired

    We had a minor water leak damaging the interior finished walls in our family room. Eugene inspected the home, gave us a quote and yesterday, an amazing team came out to locate and repair the fault. They worked tirelessly, digging down 9½ feet to expose the foundation, found and fixed the crack, covered the entire surface with various layers of protective and waterproof membranes, replaced everything, including plants, and when they were done, the area looked exactly as it did before they began. High-quality work, a fair price, and all done as scheduled. This is an excellent company to work with.

    Answer from pro:

    Dear Stuart R, Thank you so much for taking the time and writing this amazing review. It truly means so much to Eugene, our crew and the entire Aquatech team that we could provide you with the service you deserve. We truly appreciate your feedback and appreciate that you have put your trust into us. With warmest wishes and Christmas cheer, Sincerely, Aquatech Waterproofing Team, Toronto

    Reply created 1 Dec 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Oct 2021

    Exterior Waterproofing/Sump Pump

    We reached out to Shawn and he came to see us a few days later on Sept 28th. My Husband & I were very impressed with Shawn's honesty and his knowledge. Shawn was hands on and did water tests as well as checking behind drywall in our basement to see if we had any water damage. Igor and Vasile were amazing. They worked extremely hard for 2 days straight to get the job complete. We would highly recommend the Team at Aquatech.

    Answer from pro:

    Dear Karen and Brad, thank you so much for such a glowing review. We would like to express our thanks to you for taking the time to share your thoughts and experience with fellow homeowners. We highly appreciate your positive feedback and are pleased to know that you are truly satisfied with the customer service you received from Shawn, Igor and Vasile. With the warmest wishes and Christmas cheer, Yours truly, The Aquatech Waterproofing Team, Toronto

    Reply created 1 Dec 2021
  • Review from John LaCaprara
    Rating: 5 out of 5
    Review left on 18 Oct 2021

    Checked basement crawl space for leakage

    Shawn from Aqua Tech Waterproofing was punctual and extremely kind and helpful. He gave my wife and I all the information we needed. I would highly recommend Shawn and Aqua Tech to anyone and if we have issues in the future, we will be calling them again.

    Answer from pro:

    Dear John, on behalf of Shawn and our entire Aquatech team, we want to thank you for writing this review. It means so much for us to know that you are satisfied with the service and would hire us again in the future if need be. Your recommendations mean the world to us. Sincerely yours, Aquatech Waterproofing Team, Toronto

    Reply created 21 Oct 2021
  • Review from Sam
    Rating: 5 out of 5
    Review left on 16 Oct 2021

    Waterproofing of basement

    Our basement had the occasional leaks whenever there was a big rain storm, so we decided to hire a waterproofing company. We had few quotes and we eventually selected Aqua Tech based on their high reviews here, but also their quote was reasonable (not the lowest) and earlier availability than most. They came and completed the project right on time and right on budget It's been a year now since they finished the project and we hadn't had a leak since then

    Answer from pro:

    Dear Sam, it means so much for us to know that you are leak free and are writing this review a year post work completion. Thank you for mentioning some key points in regards to our process of work/pricing. A lot of homeowners who are in need of waterproofing would find this review very helpful because quality of work and price/availability play a huge role in company selection. Yours Truly, Aquatech Waterproofing Team, Toronto

    Reply created 21 Oct 2021
  • Review from Rodolfo
    Rating: 5 out of 5
    Review left on 6 Oct 2021

    Waterproofing

    I'm extremely pleased with the service I received from Andrew and the Aquatech team. They were very knowledgeable, understanding, and professional throughout the entire project and post project support. It's rare to find a company with such great customer service. I would use Aquatech again and would feel confident to recommend Aquatech to anyone looking for a reliable contractor for waterproofing work.

    Answer from pro:

    Dear Rodolfo, thank you so much for writing this wonderful review. Our teams work hard to bring the best service possible and it means so much to know that the standards we try to uphold do not go unnoticed. We are always here for you, despite the status of the job. With Best Regards, Aquatech Waterproofing Team, Toronto

    Reply created 21 Oct 2021
  • Review from Customer of Aquatech Basement Waterproofing
    Rating: 5 out of 5
    Review left on 5 Oct 2021

    Basement Leak

    My basement was leaking in 2 different locations. Larry was honest, on time, and gave me the proper quote. It took 2 days for the exterior repair to complete last year in October 2020. The two technicians were working so hard to get the job done properly. This was NOT an easy job as they need to hand dig 6-7 feet deep and did the repair from outside. I did not do the review until a year later (October 2021). We have many heavy rains throughout the past year and there is no leak. I am very happy with the Aquatech service. Thank you so much ! Ken

    Answer from pro:

    Dear Ken, thank you kindly for remembering to write this review a year after. It really means so much for us to know that you are leak free but most importantly it helps other home owners as well once they are faced with the same problem and are in need of waterproofing. It is our biggest pleasure! Yours Truly, Aquatech Waterproofing Team, Toronto

    Reply created 21 Oct 2021
  • Review from Daniel
    Rating: 5 out of 5
    Review left on 16 Sep 2021

    Foundation crack

    Nico was very informative when doing the initial assessment, answering all my questions and providing a fair quote. The repair job looks good. The guys had some minor trouble when digging and damaged the Rogers cable causing us to lose internet for a little while but they hurried to Home Depot to pick up parts to repair that and were apologetic. They also weren't able to save the one shrub I had asked to save, explaining that the roots were too deep although that didn't necessarily appear to be the case. They cleaned up well when all done and overall positive experience.

    Answer from pro:

    Dear Daniel, we really appreciate your understanding. It's very nice of you to respond in such a way despite some difficulties that we have faced. It is true that sometimes it's difficult to see what's hidden underneath the ground and things might go not according to plan/experience but it is a relief knowing that you had patience and let us take care of the issue. With Best Regards, AquaTech Team, Toronto

    Reply created 30 Sep 2021
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