Aquatech Basement Waterproofing

Rating: 5 out of 5

Aquatech Basement Waterproofing reviews (839)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Nov 2024

    Foundation crack repair

    The sales rep Shawn was very thorough and pinpointed where the leaks were coming in. The guys who did the actual work were excellent. Professional and polite and left the area spic and span. After the recent extended downpour, (which came in the evening after the install) everything was dry. I would highly recommend this company.

    Answer from pro:

    Dear Angela, Thank you for your feedback! We're thrilled to hear that Shawn was able to clearly explain the issue and that the repair was expertly handled by our team. It's always a pleasure knowing you can enjoy your dry basement now! Thank you for your recommendation. If you have any more questions or need further assistance, feel free to reach out. Best Regards, AquaTech Basement Waterproofing

    Reply created 8 Jan 2025
  • Review from Customer of Aquatech Basement Waterproofing
    Rating: 5 out of 5
    Review left on 22 Nov 2024

    Exterior foundation waterproofing

    We had an assessment done the day after contacting Aquatech. Vlad came out; he was knowledgeable and helpful, addressing our problem and definitely not trying to oversell which we appreciated. Vlad suggested waterproofing a 6 foot section of the foundation but we expanded it to 10 feet. There was moisture and water pooling in a corner of our basement. Someone came out to check the utilities in a week's time. Soon after, the Aquatech crew did the job. The crew was careful and efficient; we were impressed with their work and their thoroughness--we had been given the steps to expect with photos. We saw a large crack in the foundation that was likely the main problem and it was reassuring to see it thoroughly repaired. Vlad came back the next day and suggested some extra grading at the site which involves applying extra soil and sloping it away from the foundation--this was part of the contract if needed. Aquatech is an extremely efficient company. We were very happy with the speed and efficiency of the whole process and are now considering having Aquatech do a backwater valve installation for us.

    Answer from pro:

    Dear Valued Customer, We truly appreciate you taking the time to share your experience. It's wonderful to hear that Vlad was able to provide you with honest and reliable advice, ensuring that your concerns were addressed thoroughly. Our team is delighted to know that we successfully resolved the moisture/pooling issue for you. Vlad doing a follow up appointment of our waterproofing work is fantastic news, and we're glad it has brought you peace of mind. Your satisfaction and comfort are our top priorities, and we're here to help whenever needed. We look forward to working together for any of your waterproofing projects. Best Regards, AquaTech Basement Waterproofing Toronto

    Reply created 4 Dec 2024
  • Review from Customer of Aquatech Basement Waterproofing
    Rating: 5 out of 5
    Review left on 18 Nov 2024

    Projet

    Water leakage in the basement, put tarp in good portion of the aria, so far its working

    Answer from pro:

    Dear Valued Customer, We're thrilled to hear that our team provided you with an efficient and thorough experience. If you need any further assistance, feel free to reach out. Best Regards, AquaTech Basement Waterproofing

    Reply created 22 Nov 2024
  • Review from Aditi Choudhury
    Rating: 5 out of 5
    Review left on 16 Nov 2024

    Basement waterproofing

    Andrew , Alex and team are excellent and I highly recommend them to anyone having issues with basement flooding, leaking , foundation etc. Andrew is knowledgeable, provided me the right direction during crisis and saved me from losing my money to inferior work.He patiently walked me through what my house needed in terms of waterproofing, and gave me the best quote. The team is hard working, knows what they are doing, very professional, cleans up the job site everyday, and keeps their commitment on timeline. They even helped me above and beyond the regular scope of work. Highly appreciate and have nothing but good words for the team. Lucky to have come across Aquatech ( Andrew, Alex and team) during crisis. Thank you !

    Answer from pro:

    Dear Aditi, Thank you for your kind words and recommendation! We're delighted to hear that Andrew, Alex, and the team exceeded your expectations. It's great to know you're satisfied with the exterior basement waterproofing and sump pump installation. If you have any questions or need further assistance in the future, please don't hesitate to reach out. We're always here to help! Best Regards, AquaTech Basement Waterproofing Toronto

    Reply created 22 Nov 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Nov 2024

    Repairing water leak through basement wall.

    The 2 men who did the work were excellent and obviously very skilled in their work. They left our premises looking neat and tidy. They were no bother to us and we had no problems at all with them while they were here.

    Answer from pro:

    Dear Stoller Family, Thank you for your feedback. We are pleased that our team delivered exceptional service. Your recommendation is valuable to us. If you require further assistance in the future, contact us directly. Best Regards, AquaTech Basement Waterproofing Oakville

    Reply created 22 Nov 2024
  • Review from Customer of Aquatech Basement Waterproofing
    Rating: 5 out of 5
    Review left on 13 Nov 2024

    Grea work, quickly done

    My insurance company had sent a letter stating that they planned to cancel my home insurance within 2 weeks (after 25 years in good standing) because of a relatively minor water leak during an extreme rain event, even though they would not cover the damage done, they said I had to do the repair to maintain insurance. I called Aquatech. Richard from Aquatech showed up later that day and assessed the situation and provided 3 paths to solving the problem. I elected for the interior waterproofing and they came 2 days later and executed the work in a single day.

    Answer from pro:

    Dear Valued Customer, Thank you for leaving us a review! We're sorry to hear the issues you experienced with the basement flood and insurance policy. We know how stressful this process can be. We thrilled to head that Richard and the crew were able to assist you efficiently and professionally. Please let us know if you need any additional assistance with any future waterproofing projects. Best Regards, AquaTech Basement Waterproofing

    Reply created 22 Nov 2024
  • Review from Lyle Crilly Crilly
    Rating: 5 out of 5
    Review left on 4 Nov 2024

    Waterproofing basement house extension

    Eugene, and Volodymyr and his team were great --the came early around 7:30 --and worked hard till about 8pm that night to finish all in one day, job looks great so far and I'm happy overall with the service. The company helped me figure out the Sump pump rebate as well--so I will get some money back from the city.

    Answer from pro:

    We appreciate your feedback, Lyle, and are delighted to learn that Eugene, Volodymyr, and the team efficiently completed the task within a day to your satisfaction. It is gratifying to know that we could also assist you with the Sump pump rebate process. Should you require any further assistance or have additional inquiries in the future, please do not hesitate to contact us. Best Regards, AquaTech Basement Waterproofing Toronto

    Reply created 22 Nov 2024
  • Review from Brad James
    Rating: 5 out of 5
    Review left on 28 Oct 2024

    Basement Interior Waterproofing

    Very happy with my experience with Aquatech. Shawn was great to deal with from the start and throughout the entire process. He said it would be a 2 day job and it was a less than that. It's a dirty messy job but the workers did their best to keep dust in the basement by masking doorways. This was a necessary job for my wet basement and I would recommend them to anyone who asks.

    Answer from pro:

    Dear Brad, Thank you for your awesome review! Its great to hear that Shawn and the team were able to deliver informative and reliable service throughout your experience with us. We are delighted that everything was completed efficiently and met your satisfaction. Your recommendation is incredibly valuable to us as it reflects our commitment to quality service. Should you have any future needs or questions, please don't hesitate to reach out—we're always here to assist you! Best Regards, AquaTech Basement Waterproofing Toronto

    Reply created 22 Nov 2024
  • Review from Grace Lockwood
    Rating: 5 out of 5
    Review left on 26 Oct 2024

    Basement waterproofing

    We were very pleased with the work done by Aquatech. They did everything they said they would do, cleaned up well, and were very professional and friendly. Would certainly recommend them

    Answer from pro:

    Dear Grace, We're thrilled to hear that you found our work efficient and clean. We look forward to assisting you again if the need arises in the future. Best Regards, AquaTech Basement Waterproofing Toronto

    Reply created 22 Nov 2024
  • Review from Customer of Aquatech Basement Waterproofing
    Rating: 5 out of 5
    Review left on 7 Oct 2024

    waterproof part of basement wall

    A great work ethic. Did a fabulous job and cleaned up well. Would recommend their service to anyone.

    Answer from pro:

    Dear Valued Customer, Thank you! We're thrilled to hear that you're satisfied with the work we provided. Sincerely, AquaTech Basement Waterproofing, Toronto

    Reply created 21 Oct 2024
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