Aquatech Basement Waterproofing

Rating: 5 out of 5

Aquatech Basement Waterproofing reviews (851)

  • Review from Customer of Aquatech Basement Waterproofing
    Rating: 5 out of 5
    Review left on 25 Jul 2017

    Repair crack in foundation

    Nick was very helpful when he came to assess my problem. The quote was in the range of other quotes and the timeline for completing the work was soon. When I agreed to have Aquatech do the work the date was scheduled to meet my requirements. On the day to have the work done Nick called in advance to let me know that they would be a little late. When Slava and Igor arrived they got to work right away and didn't stop until the job was done. They were professional and didn't mind when I asked questions about what was happening. I asked them to be careful of a small plant near where they were working and they made a protective cover that worked. When they were finished the left the area tidy and looking good. I am happy with the work and the experience.

    Answer from pro:

    Hi, Thank you very much, we at Aquatech are very pleased to receive such good reviews from happy customers. We appreciate you taking the time out of your day to share your experience with other homeowners and we are very pleased to know that you are satisfied with our workmanship and customer service. Please keep in mind that we are here to assist you with any future work or inquiry that may arise. Once again, thank you for choosing Aquatech-Waterproofing. Have a nice day – The Aquatech-Waterproofing Team.

    Reply created 27 Jul 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 Jul 2017

    Waterprooing

    Extremely professional and reliable company. My house is 120 years old and the crew did an excellent job in changing the cracked draining pipe in an incredibly tight spot. They also waterproofed the cellar and fixed at no extra charge cracked cement and tiles. A few months later a little leak developed around the drain pipe and the wall, they fixed it without a question, demonstrating that they sand behind their work: a rare thing these days! Ethical, clean, respectful, all at a fair price. I highly recommend Aqua Tech Waterproofing.

    Answer from pro:

    Hi Anna, thank you so much for the great review and especially for your business! We take pride in our workmanship and stand behind our work. We also go above and beyond the call of duty to make things right and our customers happy. Have a nice day The Aquatech Waterproofing Team

    Reply created 27 Jul 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Jul 2017

    Exterior Waterproofing

    Excellent service from beginning to end. We had them do exterior waterproofing at our home. The quote we were given was more reasonable than other well known companies out there and their turn around time from quote to job start was very quick. Nick, the representative we were dealing with, was very knowledgeable always making sure we understood everything that was being done. As with any project, we ran into some unexpected surprises, but Nick was able to deal with them confidently while providing us with multiple well informed options to choose from. The crew Slava and Igor, were careful, nice, professional, and left everything very clean after they were finished. The high quality of their workmanship and materials used was evident. I would definitely recommend Aqua Tech to anyone I know who needs any type of waterproofing done.

    Answer from pro:

    Hi Daniel, first and foremost, we would like to thank you for taking the time out of your busy day to share your thoughts and experience with fellow homeowners. We are appreciative of your positive feedback and it was nice to hear that you were satisfied with the price quoted to do the job and the timeframe that the job was completed in. Thanks again – The Aquatech-Waterproofing Team.

    Reply created 27 Jul 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Jul 2017

    Waterproofing

    Nico came by and gave me a quote for waterproofing the entire back wall of my home. The owners of this company, Nico and the crew that did the work were great. They were friendly, worked very hard and made sure my property was left clean and tidy. This is the kind of company everyone wants to work with. Their customer service is excellent and they also do the right thing. Unforeseen problems can occur with any job, and the measure of a great company is how they handle this kind of situation. AquaTech was exemplary handling this job. They really go above and beyond for a customer. Thank you so much to all, especially Nico!

    Answer from pro:

    Hi Ellen, thank you so much for taking the time to write this review, we appreciate it. We also appreciate your business as well as sharing your experience with other people who might find this review very helpful. Have a great day! The Aquatech-Waterproofing Team.

    Reply created 27 Jul 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Jul 2017

    Waterproofing a leaking foundation

    I had water coming into my basement through the walls. Nico came out and gave me a very reasonable and fair quote. Matus and his crew were amazing. They arrived on time, and were great to work with. Matus explained everything he was doing each step of the way. He showed me why I needed a sump pump and installed that as well. Before they left they made sure my property was very clean. I would recommend this company to anyone who needed this type of work done.

    Answer from pro:

    Hi Louise, we appreciate you taking the time to write a review. We strive to provide a high level of quality service and timeliness. It was our pleasure to serve you and thank you for being a valuable customer. Cheers! The Aquatech-Waterproofing Team.

    Reply created 17 Jul 2017
  • Review from Nabih
    Rating: 5 out of 5
    Review left on 10 Jul 2017

    Leak repair

    We had a leak from a crack into the basement as well as from an iron rod hole. We called Aqua tech and they gave us an appointment to come and give us a free estimate for the work to be done. Nico came on time and explained what will be done. He is professional and pleasant person to talk to. A week or two later Matus and his colleague came to do the work. They worked deligently and were very professional. They finished the job in less then a day and left the place clean. I will not hesitate to use them again if the need arises.

    Answer from pro:

    Hi Nabih, we appreciate your business and thank you for sharing your review with others who may find it helpful. We are glad that you were very satisfied with our service and thank you so much for such wonderful recommendation to other potential clients. Have a great day! The Aquatech-Waterproofing Team.

    Reply created 17 Jul 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 Jul 2017

    two basement leaks on the same wall, 16' apart

    Nico was very professional when he met me to discuss pricing and the project. It took a few calls to get the right appointment date but aside from that a spectacular job especially by the 2 workers that came to dig and fix the leak. Matus and Lukas were amazing. They even detected a gas leak and waited for Enbridge to come and fix it instead of just throwing all the dirt back on top of the defective pipe and going home! Because of this, they waited an extra TWO hours and not once did they complain or give me attitude, all they said was no worries and glad they could help me and make my house safe!! Matus, Lukas I would recommend you guys to all my friends and family members!! THANK YOU

    Answer from pro:

    Hi Fred, thank you very much for your kind words, please know that they are greatly appreciated. We are pleased that you were satisfied with the pricing and the service and thank you so much for such wonderful recommendation to other potential clients. Also, Matus and Lukas we were more than happy to wait the extra two hours. Once again thank you for taking the time to write this review. Have a wonderful day. The Aquatech-Waterproofing Team.

    Reply created 17 Jul 2017
  • Review from Steve Tovee
    Rating: 5 out of 5
    Review left on 22 Jun 2017

    Basement wall waterproofing

    A section of basement wall between two homes was always damp compounded by neighbours disconnecting eave trough downspouts. Andrews crew made a quick two day excavation and waterproofing of the wall, finding a small crack during the work. Crew is quick, thorough and excellent in clean up. hard to tell any work was done!

    Answer from pro:

    Hi Steve, we appreciate you taking the time to write a review and share your thoughts with our future clients. We strive to provide a high level of quality service and timeliness. It was our pleasure to serve you and thank you for being a valuable customer. Cheers! The Aquatech-Waterproofing Team.

    Reply created 28 Jun 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Jun 2017

    Exterior Basement Waterproofing plus sump pump.

    Excellent service from initial quote to finished job. Andrew and Matus explained everything clearly and were helpful every step of the way. Matus was very professional, knowledgeable and answered any questions I had. The crew was careful both inside and outside of the house and I'm very happy with the result.

    Answer from pro:

    Hi Lee, we appreciate your business and thank you for sharing your review with others who may find it helpful. We are glad that you were very satisfied with our service and thank you so much for such wonderful recommendation to other potential clients. Have a great day! The Aquatech-Waterproofing Team.

    Reply created 28 Jun 2017
  • Review from christine attard
    Rating: 5 out of 5
    Review left on 18 Jun 2017

    Waterproofing entire perimeter of house

    My husband and I were very impressed with Aqua Tech. We had three estimates from other leading waterproofing companies, but we felt Aqua Tech was the most fair in price, and the most honest in their approach. Andrew, our sales representative was very accommodating and answered all our questions, eliminating any hesitations we had. We were very impressed with the workmanship. Terry's crew were very pleasant to deal with, they worked very efficiently, and they were also very mindful of not only our property, but our neighbours. They also did an excellent clean up. Aqua Tech is truly a reputable company, and I would not hesitate to recommend them to my friends and family. Thank you Aqua Tech!!

    Answer from pro:

    Hi Christine, thank you very much for your kind words, Aquatech and the team appreciate them! We are happy that you are very satisfied with the price quoted to do the job and the workmanship. If there is any further assistance in the future do not hesitate to contact us. Thanks again for taking the time to write a review. Have a wonderful day The Aquatech-Waterproofing Team.

    Reply created 28 Jun 2017