Aquatech Basement Waterproofing

Rating: 5 out of 5

Aquatech Basement Waterproofing reviews (839)

  • Review from Andrea Di Carlo
    Rating: 5 out of 5
    Review left on 18 Feb 2016

    interior waterproofing

    We recently bought a house and realized that the "finished basement" needed to be gutted as we had a serious issue with water coming in. I contacted Andrew, and he was here within the day to see the damage and give us a quote. Not only was it an affordable and honest quote but he was able to come in within the week to start the job. They did an outstanding job and we are so happy!!! Thank you andrew and your team

    Answer from pro:

    Hi Andrea, Thank you for the great review and especially for your business! It is disheartening when people buy one of the biggest investments in their life, your new home, and find water in the basement after the purchase. We are very happy that we could resolve that problem for you so quickly at a price that you were happy with. Best wishes, The Aquatech-Waterproofing Team.

    Reply created 20 Feb 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Jan 2016

    Highly Reliable Company

    One of the ways that I evaluate a company, is the manner in which they deal with problems. This company is simply stellar. I had exterior waterproofing done by Aquatech and because I was satisfied with that work, months later I hired them to do interior waterproofing of my basement crawlspace. When there were problems with water staining the concrete surface of the crawlspace after the completion of that job, Aquatech responded instantly. They evaluated the cause and made arrangements to correct it. They came back last week, exactly when they had promised and have recently completed the project. Ours was a difficult job site in which to work, because the crawlspace is only about 4.5 ft. high, so workers had to be on their knees. They broke up and removed the old concrete and many inches of sand, replaced the weeping tiles, added gravel, membrane and concrete. The concrete had to be laid by hand. The job took days. It was done very neatly, extremely efficiently, with continuous information and politeness. Supervisors were constantly on hand. It looks great and I am very pleased with Aquatech's reliability and integrity. My sincere thanks to Nick, Andrew, Domenic and their hardworking staff. I can highly recommend this company.

    Answer from pro:

    Hi Marlene, thank you for recommending our company, for your wonderful review and especially for your business! It is so nice to hear when a client is satisfied with the job performed by our technicians and staff. Aquatech Waterproofing strives to provide a high level of quality service and timeliness and takes great pride in its workmanship and goes beyond the call of duty to make our customers happy. Have a wonderful day. The Aquatech-Waterproofing Team!

    Reply created 1 Feb 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Jan 2016

    Exterior waterproofing

    Andrew came last summer to assess the multiple issues with recurrent flooding in my basement. He recommended doing work in stages - starting with replacing the drainage along the side of the house with the obvious problem - and then reassessing, to avoid unnecessary work/cost. His team completed the work in three days, replacing the drainage system along the foundation wall and installing a sump pump. Andrew met with me after to review and discuss possibilities for further work inside. He suggested waiting several months to see whether flooding issues would be resolved before continuing, an approach I appreciated. The exterior waterproofing done so far has reduced the flooding problem but not eliminated it. I will be contacting Aquatech again to discuss options for interior waterproofing. Andrew and his team were great to deal with, and I look forward to working with them again.

    Answer from pro:

    Hi Stephen, thank you for the great review, Aquatech and it's team appreciate it! We like to keep our customers well informed and give them the best recommendation we can. Looking forward to working with you again, and thanks again for taking the time to write the review. Have a nice day…..The Aquatech-Waterproofing Team.

    Reply created 18 Jan 2016
  • Review from Gerred Kham
    Rating: 5 out of 5
    Review left on 3 Jan 2016

    Internal Basement Watgerproofing

    Aqua Tech just finished installing internal weeping tile in my entire basement, and I must admit that the crew that did the installation are the most professional and kind people I have ever dealt with especially Igor who was in charge of crew. I would definitely recommend aqua tech in future

    Answer from pro:

    Hi Gerred, we greatly appreciate your business and want to thank you for sharing your review with others who may find it helpful. Nice to hear that you were very satisfied with our service and thanks again for such a wonderful recommendation to other potential clients. The Aquatech-Waterproofing Team.

    Reply created 6 Jan 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Dec 2015

    Exterior waterproofing, two window wells and sump pump installation

    I'm very happy with my service from Aquatech. One of the walls that needed to be excavated went below my deck. They initially thought that they would have to remove some of the boards and disconnect the a/c unit. Thankfully they were able to work around it, which saved me money and the inconvenience of having to get it reconnected and have boards replaced. They thoroughly cleaned the area. Nick answered all of my questions and returned calls promptly. He also completed the subsidy form for the sump pump installation. I'm very happy I chose Aquatech to do this job.

    Answer from pro:

    We would like to thank you for taking a few minutes of your time to share with other people the great experience that you had with our company. We were more than happy to fill out the paperwork for the sump pump and are glad that the boards did not have to be removed and the a/c unit did not need to be disconnected. Have a nice day! The Aquatech-Waterproofing Team.

    Reply created 6 Jan 2016
  • Review from Harpreet Dhillon
    Rating: 5 out of 5
    Review left on 12 Dec 2015

    Basement Waterproofing and sump pump installation!!!

    We had a major leak due to a thaw in January 2014. After doing our research, we decided to called Aquatech. Despite freezing temperatures, they responded to our call promptly and Andriy came over with his team. After analyzing the leak, Andriy gave us the quote and his team immediately started the work. Work was done in a very professional and efficient manner. The leak was fixed and sump pump was installed. It was the end of sleepless nights for us. It is December 2015 now. I had to call Andriy again as I had damaged our ABS pipe coming out of the sump pump. He answered my call immediately and promised me that he will be there very soon to fix it. He came in today i.e. December 12, 2015 and fixed it in no time. Thank you Andriy for your service. I am very glad that we chose Aquatech for the very first time. Excellent Customer Service by Aquatech, especially Andriy. I fully recommend their services. 100% Satisfied.

    Answer from pro:

    Hi Harpreet, thank you very much for the great review and continued loyalty from you. We are pleased that you now can sleep nights by not worrying about flooding whenever heavy rainfalls occur, which is quite often these days. Here at Aquatech Waterproofing we strive to keep our valued customers dry and happy. Thanks again for your great support! The Aquatech-Waterproofing Team.

    Reply created 21 Dec 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 Dec 2015

    waterproofing and sump pump

    100% Satisfied Exceptional service from beginning to end! Dominic was personable with no sales pressure tactics. He was knowledgeable and gave us variable cost options and was a pleasure to meet for the consultation (even on his busy Sat afternoon!) The team arrived as scheduled and were also knowledgeable. They identified the shortcomings in the previous work of our first waterproofing contractor AND plumbing contracter. We appreciated their honesty and they were able to rectify the problem at not too much extra expense and give us a dry basement. Everyone on the team was professional and the site was spotless when they left. Our overall experience was excellent even. when paying the bill! Thanks Aqua Tech

    Answer from pro:

    Hi Petal, first of all we want to thank you for giving us this opportunity to work on the project. We were very pleased to see your positive feedback and that you are satisfied with our promptness, honesty and the variable cost options our company provided, also for putting your trust into our company. Happy Holidays from our family to yours….The Aquatech-Waterproofing Team.

    Reply created 8 Dec 2015
  • Review from Margarita and Costa
    Rating: 5 out of 5
    Review left on 26 Nov 2015

    basement waterproofing

    We hired this company to waterproof our basement on the south side of our home. From the beginning they earned our trust and especially after we visited another job that they had finished recently. They started when they promised and they finished in time as well. Their quality of work is super, their work ethics are great and the price was very reasonable. After they finished they picked up all of the garbage and they left the place spotless. We really recommend this company.

    Answer from pro:

    Hi Constantin, thank you for the great review. We really appreciate your business and the opportunity to help you. It is nice to hear that you are satisfied with the price quoted to do the job and the timeframe that the job was completed in. Thanks again for recommending our company to future clients. Have a great day! The Aquatech-Waterproofing Team.

    Reply created 8 Dec 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Nov 2015

    Waterproofing after flooding

    Aqua tech waterproofing has restored my faith in contractors. We experienced flooding in our basement. We contacted Dominic and he came over within a few hours to educate us on what the problem was and the scope of the work necessary. Dominic and his crew were so patient with us. They were in constant contact with us through the waterproofing process. The crew was extremely knowledgeable and courteous. They completed the work on time and stuck to the timetable they gave us. Dominic was lovely to deal with. And above all we felt that he was extremely honest with us and only recommended the work that was essential in taking care of our flooding problem. I HIGHLY recommend the company.

    Answer from pro:

    Nycdiva, we would like to express our sincere thanks to you for taking the time to share your thoughts and experience with fellow homeowners, Aquatech and it's team appreciate them! It is so nice to hear that a client is happy with the job and the timeframe it was completed by. It was our pleasure to serve you and we would like to thank you for being a valued customer. Thanks again for sharing your review with others and have a great day! The Aquatech-Waterproofing Team.

    Reply created 27 Nov 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Nov 2015

    Waterproofing and basement sewage ducts

    For the second time, as we moved to our new house (built however in 1929), we did not hesitate to choose Aquatech to do the waterproofing and sewage ducts. The project was led by Andriy who, as usual, explained all the work, gave us options and his best advice. We have chosen to do waterproofing along the whole perimeter of the house and change all the sewage pipes in the basement. This was a large project that we entrusted Aquatech with and Andriy and his team have done a great job. They didn't hesitate to allocate a few days more to the project to ensure quality work. As an example, they managed to allow the waterproofing material to dry properly before continuing with the work. Despite a few surprises that required more work above the original project scope, Andriy and his team have done it for us at no additional cost. This extra work was not trivial, as it required digging through concrete underneath the deck, as well as building a wall where they discovered was only a plywood door. Andriy and his Aquatech team have been friendly, respectful and, above all, stand behind their work. We liked the clear communication of Andriy and the dedicated work of his team. We are thankful that companies like Aquatech do exist. We definitely recommend Aquatech to anyone needing similar work on their house.

    Answer from pro:

    Hi Trevor, the crew and I want to thank you for such a glowing review and your continued loyalty. I was blown clear out of the water when I read your review. Although it was a massive job, the smile on your face was worth it, believe me! Aquatech Waterproofing takes great pride in going beyond the call of duty to make our customers happy. Thanks again for your recommendation to our future clients. Have a great day. The Aquatech-Waterproofing Team.

    Reply created 20 Nov 2015
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