Aquatech Basement Waterproofing

Rating: 5 out of 5

Aquatech Basement Waterproofing reviews (851)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Nov 2015

    Waterproofing after flooding

    Aqua tech waterproofing has restored my faith in contractors. We experienced flooding in our basement. We contacted Dominic and he came over within a few hours to educate us on what the problem was and the scope of the work necessary. Dominic and his crew were so patient with us. They were in constant contact with us through the waterproofing process. The crew was extremely knowledgeable and courteous. They completed the work on time and stuck to the timetable they gave us. Dominic was lovely to deal with. And above all we felt that he was extremely honest with us and only recommended the work that was essential in taking care of our flooding problem. I HIGHLY recommend the company.

    Answer from pro:

    Nycdiva, we would like to express our sincere thanks to you for taking the time to share your thoughts and experience with fellow homeowners, Aquatech and it's team appreciate them! It is so nice to hear that a client is happy with the job and the timeframe it was completed by. It was our pleasure to serve you and we would like to thank you for being a valued customer. Thanks again for sharing your review with others and have a great day! The Aquatech-Waterproofing Team.

    Reply created 27 Nov 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Nov 2015

    Waterproofing and basement sewage ducts

    For the second time, as we moved to our new house (built however in 1929), we did not hesitate to choose Aquatech to do the waterproofing and sewage ducts. The project was led by Andriy who, as usual, explained all the work, gave us options and his best advice. We have chosen to do waterproofing along the whole perimeter of the house and change all the sewage pipes in the basement. This was a large project that we entrusted Aquatech with and Andriy and his team have done a great job. They didn't hesitate to allocate a few days more to the project to ensure quality work. As an example, they managed to allow the waterproofing material to dry properly before continuing with the work. Despite a few surprises that required more work above the original project scope, Andriy and his team have done it for us at no additional cost. This extra work was not trivial, as it required digging through concrete underneath the deck, as well as building a wall where they discovered was only a plywood door. Andriy and his Aquatech team have been friendly, respectful and, above all, stand behind their work. We liked the clear communication of Andriy and the dedicated work of his team. We are thankful that companies like Aquatech do exist. We definitely recommend Aquatech to anyone needing similar work on their house.

    Answer from pro:

    Hi Trevor, the crew and I want to thank you for such a glowing review and your continued loyalty. I was blown clear out of the water when I read your review. Although it was a massive job, the smile on your face was worth it, believe me! Aquatech Waterproofing takes great pride in going beyond the call of duty to make our customers happy. Thanks again for your recommendation to our future clients. Have a great day. The Aquatech-Waterproofing Team.

    Reply created 20 Nov 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Nov 2015

    Waterproofing Basement

    Very clean, very efficient, very professional. Very impressed. Did the job in a timely manner. They exceeded my expectation Glad to report that the leaks we had have stopped now.

    Answer from pro:

    Hi Midlandave, we are glad that we could help resolving your water leaks problem. Now you will have a peace of mind whenever there is a heavy rainfall knowing that your property will be nice and dry! Thank you for taking the time and effort to write this review, we appreciate it. The Aquatech-Waterproofing Team!

    Reply created 17 Nov 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Nov 2015

    Exterior waterproofing and installation of sump pump

    We had water leaking into our basement and called Aquatec as I had heard great things about them. It turns out they are every bit as good as we were told. They installed exterior waterproofing around the 2 sides of our home where the water was seeping in, along with an interior sump pump. Nick and his crew were professional and thorough and left the work site spotless. We were very happy with their work and would not hesitate to use them again

    Answer from pro:

    Hi Liz, we appreciate your business and thank you for sharing your review with others. We are glad that you were very satisfied with our service and thank you so much for such a wonderful recommendation to other future clients. Have a great day! The Aquatech-Waterproofing Team

    Reply created 17 Nov 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 Nov 2015

    Basement Leak

    Fantastic customer service. We had been suffering from basement leaks for a while and no one could figure out why. Nico et al spent the time to assess the situation. The staff did a great job. After the work was done there was some refinement required and them responded within one day to fix it.

    Answer from pro:

    Hi Lisa, thank you for taking the time to review us, the team and I appreciate it. We were glad that we found the source of the problem and fixed it. Thanks again for the review and have a nice day! The Aquatech-Waterproofing Team.

    Reply created 14 Nov 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Nov 2015

    Waterproofing back/side of home

    As a new home owner, and new to everything to deal with homes, Nico seemed very down to earth and understanding when giving me a reasonable quote. Although he wasn't the least expensive he also wasn't the most. Domenic then called me to confirm the appointment approximately 2 weeks later and was very professional. The men working did not stop. They are what makes this such a great company. They do as they are told and more. Very hard working and definitely pay attention to detail. I was fortunate enough to see them in action and noticed how hard this job actually is. Even once a situation came about, the supervisor Andrity did not hesitate to take care of it instantly and he was also very professional about it. Reasons like that is what makes me really happy with my decision to use Aqua Tech. I will highly recommend to anyone who would need these services done (and already have!).

    Answer from pro:

    Hi Fsiomos, thank you very much for your kind words, please know that they are greatly appreciated. Not the best start for you being new to homeownership, but we are humbled that you chose our company to fix the problem for you. We do our best to satisfy our customers and glad that you are one of them. Thanks again for taking the time to write this review and sharing your experience with other potential clients who may find it helpful. The Aquatech-Waterproofing Team.

    Reply created 14 Nov 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 Nov 2015

    Exterior Waterproofing

    AN AMAZING company!!! From start to finish Andrew and his team did a fantastic job in waterproofing one side of our house. They showed up each day on time, were always happy to answer any questions we had, kept the work site clean and tidy, took great pride in their work and even went the extra mile in adjusting the top soil level at the front of our house! I can't say enough about this company and their professional and friendly manner. I would recommend them to anyone I know. Many many thanks to Andrew and his team for your excellent work!!!

    Answer from pro:

    Hi Krystal, thank you so much for this glowing review, we really appreciate it! We strive to be one of the best waterproofing companies in Toronto by providing a reasonable price, timeline and friendly service to our customer’s satisfaction. Thanks again for recommending us to future customers. It is satisfied customers like yourself that keeps us in business. The Aquatech-Waterproofing Team.

    Reply created 4 Nov 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Oct 2015

    basement waterproofing

    Very happy with their work. I dealt with Nico who gave us a quote and was very reasonable. Matus' crew did the work and we are very happy with everything all around. I would be happy to recommend these guys to anyone.

    Answer from pro:

    Hi Vito, thank you for the great review and especially for your business. It is so nice to hear when a client is happy with the price and the job performed by our technician and crew. If we can be of any assistance to you or your friends in the future do not hesitate to contact us. Have a great day! The Aquatech-Waterproofing Team.

    Reply created 4 Nov 2015
  • Review from Kathy Macneall
    Rating: 5 out of 5
    Review left on 24 Oct 2015

    Exterior Waterproofing

    This is the best company ever. We had exterior waterproofing done to one side of our house. The crew Ihor,Vlad, Andrew and others showed up everyday on time and worked so hard. They took extra care on our property. They did great work and were always willing to answer all our questions. Andrew and the crew even did some extra work for us including reinstalling our front gate and more. They were willing to do anything for us. They cleaned up everything so well and left everything so clean. We have never seen a company with such amazing customer service levels. I would highly recommend this company.

    Answer from pro:

    Hi Kathy, thank you for taking the time to write this amazing review, it was a real joy reading it! We take great pride in going up and beyond the call of duty to make our customers happy and were more then willing to correct the other things for you. Thanks again for your business and for such a wonderful recommendation to other potential clients. Have a great day! The Aquatech-Waterproofing Team.

    Reply created 4 Nov 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Oct 2015

    Exterior and interior water proofing

    Update: Just completed installation of an interior weeping system on 1 problem wall and a replacement of 50+ year old clay weepers on 2nd wall. Andrew, as before, is a pleasure to deal with as was Igor and his crew. Igor is a true professional who works with the obvious goal of doing the job right as if it were his home. Don't have enough words on this forum to explain the comparison Aqua Tech's methods over my neighbors waterproofing done by another company during the same time, not even a contest! The materials and attention to details far superior with Aqua Tech!

    Answer from pro:

    Hi Boris, we greatly appreciate your business and want to thank you for sharing your review with others who may find it helpful. Nice to hear that you were very satisfied with our service and thanks again for such a wonderful recommendation. The Aquatech-Waterproofing Team.

    Reply created 24 Oct 2015
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