Watermart

Rating: 5 out of 5

Watermart reviews (650)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Mar 2018

    Another Great Service Appointment

    Diana came to our home for our annual filter replacement. She was super friendly, very efficient and fast, and also very knowledgeable. We're very happy with all of the technicians that Watermart has sent out and would highly recommend them.

    Answer from pro:

    Hi Brent. I'm very happy to hear that your appointment with Diana went well (and that you've been happy with all of our techs over the years). Thank you for taking the time to send us some kind words and for your business - both are very much appreciated. Please get in touch any time if you have follow up questions. All the best. Dave.

    Reply created 18 Mar 2018
  • Review from Sam Lau
    Rating: 5 out of 5
    Review left on 15 Mar 2018

    timer repairs

    Christine and I bought the water softener unit 13 years ago and it's absolutely problem free. Last week it got stuck at the backwash stage and so water continued to drain. We were advised to do the bypass to stop wasting water and to wait for the parts replacement. Ron came promptly and did everything perfect within the specified time frame. We are very happy with the service and the entire process. Thanks Ron and Dave.

    Answer from pro:

    Hi Sam and Christine. Thanks so much for taking the time to write us such a great review. I'm very happy to hear that we were able to provide solid advice and then get the problem solved quickly. I've passed on your kind words to Ron and he passes back his thanks. Please let either of us know any time if you ever have other issues with your system or follow up questions. Sincerely, Ron, Dave & the Watermart Team.

    Reply created 16 Mar 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Mar 2018

    water filter system

    H! I had my water filter system serviced by Yasser M. from Watermart. It went smoothly: showed up on time, left the area clean and dry and double checked for leaks upon completion. I have been with Watermart for over ten years and the service is always great.

    Answer from pro:

    Hi Sonia. I'm very happy to hear that Yasser did a great job on your service. I'm even happier to hear that you have ben with us for over 10 years! The whole team really appreciates a long term customer such as yourself. As always, please let any of us know if you have questions. Thanks so much for your long term business and for taking the time to post such a positive review. Sincerely, Dave.

    Reply created 15 Mar 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Mar 2018

    Whole Home Water Filtration System

    We had a whole home water filtration system installed. Our installer was Diana. She arrived early which was great and had the system installed and running within an hour and half. She answered our numerous questions about the system and about some of the other options available (RO, etc). Diana was friendly, funny and a very tidy worker. We are very happy with our new system.

    Answer from pro:

    Hello S&I. Many thanks for taking the time to post a review and for your business. I'm very happy to hear that you were satisfied with Diana's service - she is definitely knowledgable and friendly and I'm very happy to hear that I can now add "funny" to the list. Please let myself or any of the team know if you have follow up questions. We're always happy to help. All the best. Dave, Diana and the Watermart Team.

    Reply created 15 Mar 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Mar 2018

    Water Services Installation and Maintenance

    Since our kitchen was renovated in 2002, when Watermart installed the filtration and reverse osmosis systems, we have had Watermart come back each year for regular servicing and maintenance. We are very satisfied with the knowledge and expertise of the service people. Annual services have always been quick, without a need for a callback due to an oversight or error. I would recommend Watermart to anyone who wants to install any kind of water conditioning in their house.

    Answer from pro:

    Hello. Thanks for sticking with us for the last 16 years. As a team we feel very lucky to have clients such as yourselves stick with us year after year. I'm very happy to hear that you continue to feel we offer good advice and that our technicians have always provided great service. And recommendations are always the best way to get new business - so thanks so much for recommending us! Please let myself or any of the team know any time if you have follow up questions. Many thanks once again. Dave.

    Reply created 14 Mar 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 Mar 2018

    Annual Service - Reverse Osmosis System

    Very satisfied with the technician and Water Mart's level of customer service. The work was done quickly, efficiently and at a reasonable price. I would not hesitate to use Water Mart again for this service.

    Answer from pro:

    Hi Michael. Many thanks for taking the time to review our work. I'm very happy to hear that things were quick and efficient and that you would recommend us - referrals are the best kind of feedback. Please don't hesitate to let us know if you ever have questions about your system or about water issues in generally. All the best. Dave and the Watermart Team.

    Reply created 14 Mar 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 1 Mar 2018

    Great customer service and products

    I have been a Watermart customer for a few years and have had a very positive experience. Dave and his team are very helpful and truly care about their customers. Had a maintenance visit from Yasser today and he was very professional and kind which I really appreciated.

    Answer from pro:

    Hi Tara. A sincere thanks for your business over the last few years and for taking time out of your day to write about your experience. Yasser is actually a chemical engineer from Serbia - super knowledgeable and diligent and we're very lucky to have him. I'm happy to hear that you appreciated his work as well. And yes, we really do care that everyone has a good experience and has quality water. Everyone on the team have families at home and it is important to us that we create the same clean water experience for others as we would like for our families. Please don't hesitate to call us if you ever have questions about your water system or about water issues generally. Thank you once again. Dave.

    Reply created 2 Mar 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Feb 2018

    Watermart

    Diana is a thorough and careful technician and i really appreciate her skilled and knowledgable service. Watermart has been a very reputable and easy company to deal with. Thank you!!!

    Answer from pro:

    Hi! Thank you for your comments about Diana. I have relayed your kudos to her and she passes back her thanks. She definitely approaches the job and customers with an enthusiastic and caring attitude and we are lucky to have her. I'm also happy to hear that we've been easy to deal with (but please let us know any time if you come up with suggestions to improve our processes). Many thanks once again for your kind words (and for your business). Please give us a call any time if you have follow up questions or comments. All the best. Dave.

    Reply created 2 Mar 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Feb 2018

    RO System Purchase

    My wife and I purchased a reverse osmosis filtration system from you guys a couple of weeks ago and we couldn’t be happier with either the product or the service. Diana cane over to install the unit and she was amazing. Her passion for the industry was reflected in her energy while she worked. She was incredibly knowledgeable and friendly and it was a pleasure to have her in our home.

    Answer from pro:

    Hi Adam. Thanks so much for your business and for taking the time to send us such positive feedback. Great to hear that Diana did a great job. Yes, she definitely has positive energy and we're luck to have her. I have passed on your kudos and she passes back her thanks. Please let any of us know any time if you have post install questions. Many thanks once again. Dave & the Watermart Team.

    Reply created 14 Mar 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Feb 2018

    Water filter installation

    Great service, great technician , Will do business again . Arrived on time. Service was completed in timely fashion. Highly recommended to all!. Advised and provided instruction on how to use the water system. Very please with the communication.

    Answer from pro:

    Hello. I'm so happy to hear that you were please with the service we offered and we'll be able to serve you once again. Always nice to hear that people appreciate a technician who arrives on time (few things are worse than being given a 3 hour window only for the tech to arrive at the end of the 3 hours). I'm also happy to hear that we communicated well with you throughout the process. Please let any of us know any time if you have questions. Always happy to help. All the best. Dave.

    Reply created 14 Mar 2018
Get in touch