Watermart

Rating: 5 out of 5

Watermart reviews (650)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 Feb 2018

    undersink filter

    Diana came on time, she provided fast clean and amazing service for filter change. She knows her stuff and is very efficient and helpful. Great follow up service to address concerns.. Thank you.

    Answer from pro:

    Hi Maya. Thanks you for taking the time to write such a great review and for your (and your family's!) business over the years. I was glad to hear today that your remineralization filter is doing what it should be doing. I have to say that it was a learning experience for me as well - figuring out the difference between litmus paper tests and pH titration drops. I'm glad you called to bring up your concerns. Please let me know any time if you have follow up questions or questions about water issues generally. Once again, many thanks for your business and your review. Sincerely. Dave.

    Reply created 6 Feb 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 1 Feb 2018

    Water Filter change

    Yasser was awesome. He showed me the filter and how my water is relatively clean. Keeps my mind at ease and now we're good for a year! This is his 2nd time at my place and he's a pleasure to be around.

    Answer from pro:

    Hi Beatrix. Thank you for taking the time to write us a review and for your repeat business. Yasser is actually a chemical engineer from Syria (Not to mention a great guy!). So you're in good hands. We're lucky to have him as part of the team. Please let us know any time if you have questions. Many thanks once again. Dave.

    Reply created 1 Feb 2018
  • Review from Patrick Scopick
    Rating: 5 out of 5
    Review left on 1 Feb 2018

    Water softener & carbon filter installation

    Diana was an absolute gem! She arrived on time, then proceeded to tell me the history of our area, including names of several of our neighbors (we are new to the area), and then installed our water systems. She did a terrific job explaining what she was doing, and what I would need to know about it. Her attitude was incredible, and her work was great - the basement room was left cleaner than before she arrived! She also gave me a great tip on where I can get some top cut steaks for when I have BBQ's this summer, which will come in handy!

    Answer from pro:

    Hi Patrick. I'm very happy to hear that you were pleased with Diana's work and professionalism. And yes, it turns out (as I understand it) that your place is actually located on land once owned by Diana's grandfather. Small world. Everyone at Watermart appreciates your business. Please give myself or any of the team members a call any time if you have follow-up questions. Thanks once again. Dave.

    Reply created 1 Feb 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 31 Jan 2018

    Excellent Service

    Have used Watermart for about 15 years in the various homes we have lived in. Their ongoing service and maintenance is exceptional. We have recommended them to family and friends on many occations.

    Answer from pro:

    Hi Diana. Many thanks for your business over the years, your great review and for your referrals (which is the best kind of business to get!). And yes, as I recall you were in Richmond Hill years ago - thanks for sticking with us! Please let any of us know any time if you have questions. All the best. Dave.

    Reply created 1 Feb 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Jan 2018

    Water filter replacement

    We have been using Watermart for 8 years and our experience with this company has been exceptional! Every technician that has come to replace our water filter on a yearly basis has been kind, courteous and extremely knowledgeable! I look forward to my yearly visits with Diana! She is an amazing woman, full of positivity and smiles! Her work is amazing and would highly recommend her and WaterMart!!!

    Answer from pro:

    Hi Jessica. It's really great to hear that we've met your expectations for so many consecutive years. I'm also very pleased to hear that you were happy with Diana. She is relatively new to the team and the feedback we've been getting has been really great. Many thanks for your great review and for your business. Please let myself or the team know any time if you have questions about your system. Sincerely, Dave.

    Reply created 22 Jan 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 Jan 2018

    Water osmosis yearly check up

    Fantastic company to deal with! Easy and they acclmodate to your busy schedule. Diana came and was wonderful and thorough! As well as dealing with a house full of little boys!! Thanks water mart see you next year

    Answer from pro:

    Hi Andrea. Many thanks for your business and for taking the time to write such a great review. All is much appreciated. That's great to hear that you were pleased with Diana. And yes, she is super good with kids! Please let any of us know any time if you have follow up questions. Always happy to help. Thank you once again. Dave.

    Reply created 4 Jan 2018
  • Review from Customer of Watermart
    Rating: 5 out of 5
    Review left on 16 Dec 2017

    RO Filter change

    Watermart is an incredibly easy company to work with. The appointment was set up at a convenient time and Yasser arrived right on time. Yasser changed the filters for our RO system and a chlorine filter for our shower. He was incredibly careful, tidy and friendly. He was very sweet and friendly with our two young kids. We would happily have Yasser back to the house to perform regular maintenance on our system and wouldn’t think of dealing with any company other than Watermart. A long time and satisfied customer.

    Answer from pro:

    Hello. That's great to hear that it was all easy, convenient and that we were prompt. I'm also happy to hear that you were happy with Yasser. He is actually a chemical engineer from Syria! So ask any question you like and he'll be glad to answer as thoroughly as you could ask for. And yes, I've heard before that he's great with kids. Thank you so much for being a long term customer - it really means the world to myself and all of us at Watermart. All the best. Dave and the Watermart Team.

    Reply created 17 Dec 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Dec 2017

    Installed water filtration system

    Used watermart for a new water filtration system in my kitchen and was very pleased . Dave was very knowledgeable and patient in explaining the options available to me. Very timely responses. The technition on the install was excellent. On time, friendly, took the time to explain everything to me as he was installing. The entire process went by without a hiccup. Would definitely recommend this company if you are in search of water filtration professionals

    Answer from pro:

    Hello Didar! That's great to hear that all went well with your drinking water system install. It's also great to hear the you felt that we explained everything well and in a timely fashion. I've passed on your kind words to Ken (your installer) concerning the installation. He passes back his thanks. Please get in touch any time if you ever have questions about your system or about water issues generally. Sincerely. Dave.

    Reply created 13 Dec 2017
  • Review from Anthony
    Rating: 5 out of 5
    Review left on 10 Dec 2017

    Reverse Osmosis System

    Watermart has great staff, great service, and are very knowledgeable. They answered all our questions and the installation went smooth. We will definitely recommend them and will be calling them shortly for a water softener unit.

    Answer from pro:

    Hi Anthony. Thanks so much for taking the time to write us such a great review - and, of course, for your business. I'm so happy to hear that you felt we answered all of your questions adequately and that the installation went smoothly. We're looking forward to helping you with that water softener. Thank you once again. Please let myself or any of the team know anytime if you have questions. Dave.

    Reply created 13 Dec 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Dec 2017

    Walter Filtration Systems

    Totally reliable service over and over again. The reps are friendly and knowledgeable. eg. Ron! The owner, Dave, is also very smart, friendly and helpful! Many thanks for your service over the years. Sheryl T.

    Answer from pro:

    Hi Sheryl. Many thanks for the glowing review - and for your business over (many) the years. (I just had a look at your record here and we first installed a system in your home on Dec. 2, 1999). Wow! Please get in touch with any of the team any time if you have questions. Otherwise, here's to the next 18 years! Many thanks once again. Dave.

    Reply created 5 Dec 2017