Watermart

Rating: 5 out of 5

Watermart reviews (650)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Aug 2011

    Reverse Osmosis Drinking Water System Installation

    I wanted to give you some feedback on my recent visit from WaterMart. Scott delivered exceptional service, as always. It is always a pleasure to deal with him and you should be proud to have him on your team. I really like the fact that Linda took the time to call and let me know that Scott was running behind. I also wanted to tell you that it is always great dealing with you Dave. You are a true professional. I do, and will continue to recommend WaterMart.

    Answer from pro:

    Thanks so much for the review. We really do focus on knowledge and top notch service. It's a great feeling to know that people appreciate it. Thanks once again. Dave

    Reply created 16 Jan 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Aug 2011

    Whole home backwashing carbon filter and reverse osmosis system

    Everything was exceptional, especially Scott. Usually it is a real inconvenience having a service technician in your home, but my experience with the Watermart service technician was exceptionally quick, informative and pleasant. Even our dog liked Scott. Thank you.

    Answer from pro:

    Hi Marta. I have passed your kind words back to Scott - he sends back his thanks. Thanks for your great review. We are very fortunate to have a dedicated team here at Watermart. Please let us know anytime if you have questions about your systems.

    Reply created 14 Aug 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Aug 2011

    Water softener with hard water bypasses and drinking water filter

    Our entire experience with WaterMart was fantastic. Dave gave us information on the system options and we did not feel oversold at all. The price was also very reasonable. Ron was our service technician and he did run a bit late, but we received a phone call to advise us of the delay. On that note, he was less than an hour late. He was fantastic! He explained our system further, he worked with our wishes on the bypass lines (we wanted to keep some lines hard water), and he tried to keep the costs down for us. Our entire experience with WaterMart was awesome! The service, the professionalism, and the personalities were a pleasure to deal with. We would recommend them to anyone

    Answer from pro:

    We love to hear the words "fantastic", "reasonable" and "awesome" in relation to Watermart. Thanks for the great feedback Melissa. And if ever you have questions about your systems, please give us a call any time.

    Reply created 13 Aug 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Aug 2011

    Whole home filtration system and drinking water system

    It was excellent…and greatly appreciated how you called, the technician came in a timely manner and then you followed up—-recipe for success!! Praise for the friendliness and seriousness Watermart displays.

    Answer from pro:

    Hi Nancy. I'm so glad that you were happy with the service you received from Watermart. And thanks so much for the kudos. Please let us know if you ever have any questions about your system. Thanks again. Dave.

    Reply created 16 Aug 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Aug 2011

    Reverse osmosis system with pH booster, installed

    Straight forward advice, friendly service and the right price point. Dave took the time to explain things thoroughly and patiently even though I called about three or four times. I liked the fact that I was given the information I needed without ever feeling the pressure to buy. Ron, the installation guy, was very pleasant, punctual and efficient. He took the time to explain things each step of the water system installation process.

    Answer from pro:

    Nobody likes a pushy salesman. We see ourselves as consultants - not salespeople. Like you said - give decent advice and offer good products at good price - this formula sells itself. Thanks once again for your business.

    Reply created 13 Aug 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Aug 2011

    3 Stage Water Filter Installation

    You have the best customer service around. Watermart gives me one phone call/year, followed by a pleasant visit in a one hour time slot. You guys are terrific. Keep up the good work.

    Answer from pro:

    Thanks for the positive feedback, Beatrix. It's not a complicated formula. Makes one wonder why it is so difficult for the cable company to do the same thing. Please let us know any time if you have questions about your system or water questions generally.

    Reply created 13 Aug 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Aug 2011

    Whole home & drinking water filter systems

    It was great that someone called due to the fact that the service technician was running behind (and traffic was crawling that day) — That phone call was very much appreciated and really is great customer service. I also like that we get 'the call' when we are due for servicing — I would never keep track of this, so it is very helpful. Everyone from your company, whether on the phone or in person, is always very friendly and sincere — Always a pleasant experience. Thanks for the great work and for 'the Best Water in the city!!" We get a lot of compliments on how great the water tastes (or doesn't taste….?!) Thanks again :-)

    Answer from pro:

    Thanks, Laura. We really use the cable and gas companies as an example of how not to run the installation/service department. No one wants to sit around wondering if the technician is coming or not. Thanks for the kudos and your business!

    Reply created 13 Aug 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 Aug 2011

    Reverse Osmosis Water Filter Install

    My parents had Watermart install their water system and were very happy, so I called them to install one for my family. Watermart has absolutely nothing to improve on! Ron was wonderful & a pleasure to have in my home. He was great with my 2 little kids, polite, clean, knowledgeable and efficient. I have never had such a positive experience with a tradesman in my home. Thank you!

    Answer from pro:

    Thank you for the great feedback, Julie. I agree that Ron is a great guy (he's been with us for 9 years and we get nothing but great feedback). I'm glad you're happy with the system and I hope you'll call us any time you come up with water related questions. Thanks once again.

    Reply created 9 Aug 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 Aug 2011

    Office drinking water system

    Dave was very knowledgeable about the product and what would work best for our number of employees. The Merlin system supplies the quantity of water we need, fit our budget and fit in the space under our sink. Service was excellent from our first contact with Linda over the phone, getting Dave's recommendation and having Ron drop in to our office to look at the space we had to work with, to the installation.

    Answer from pro:

    Hi Marie. I'm glad your system continues to work well for your office. Please let us know anytime if you have questions. And thanks for the great feedback!

    Reply created 9 Aug 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 Aug 2011

    Whole home filtration system with auto-backwash and drinking water

    Keep up your excellent service which I find very friendly and pleasant. You have a high standard in your service calls. Thank you Dave, Linda, Ron & Scott for being so professional.

    Answer from pro:

    Thanks for being such a great client, Harry. It is always a pleasure dealing with you. Please let us know if you ever have questions about your systems or our service. Dave.

    Reply created 16 Aug 2011
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