Tilestars

Rating: 5 out of 5

Tilestars reviews (262)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Aug 2013

    Remove existing tile and install new tile in kitchen, foyer and powder room

    We moved into a 16 year old home mid-June 2013. We had our hardwood restrained prior to moving in and wanted to redo the tile as well to a 24x24" porcelain tile. We had two quotes provided to us by tile installers through referrals. Both contractors refused to remove the existing tile giving excuses about why they couldn't do it and one even said to choose a smaller tile because he was afraid to cut the tiles. Ultimately, neither would commit to the job. A colleague of my husband's recommended to use Homestars to find someone good to do the job. This is where we found Dimitri. He and his team were phenomenal. He came promptly to provide an estimate. He clearly and reasonably priced out each aspect of the project from renting a garbage bin, to removing the tile, to hiring professionals to disconnect existing appliances and plumbing, to install of new drypack, to materials and labour for install of the new tiles. He committed to the job and agreed to start the following week! He and his team worked professionally, quickly-completed kitchen, foyer and powder room in 4 days and skillfully-it looks perfect! They contained the mess as much as possible and cleaned up after each day, leaving the house in livable conditions despite the huge amount of work being done. After 2 weeks of job completion, we found a defective tile of which we could not remove some dull scratches. Dimitri actually returned and removed the defective tile completely and reinstalled a new one in its place at no extra cost! Everyone who visits compliments us on the amazing tile job. We highly recommend Tilestars for any tiling job and will definitely be calling them back for future renos.

    Answer from pro:

    Thank you Marco and Julia We were lucky to do work for great family. Tilestars is extremely pleased with the amount of satisfaction we have provided to you. We are also very happy with the way everything turned out. Look forward to all your project. TILESTARS

    Reply created 18 Sep 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Aug 2013

    Laundry floor and backslash tiling

    Dmitri was easy to contact and kept in touch during the project. He was always on time and prepared. He gave us good suggestions for the project (how to lay the tiles, what colour grout to use). Dmitri and his crew worked together well to complete our laundry room. At the end of the day, they cleaned up after themselves. The end results are professional and we're very happy. We're already planning our next project with them.

    Answer from pro:

    Thank you for a great review Monica We look forward to your next project

    Reply created 26 Sep 2013
  • Review from
    Rating: 5 out of 5
    Review left on 10 Aug 2013

    Tile Repair

    I had a customer that had an issue with a tile in their bathroom - I called a few companies on Homestars and luckily Dmitri returned my call. Consummate professional - clear, knowledgeable and genuine. He was very accommodating and did amazing work for my customer whom is a very happy camper. I work with many trades and Dmitri, by far, has earned my referrals going forward. Thanks! Dave's Duct Cleaning (www.davesducts.com)

    Answer from pro:

    Thanks Dave Your review and referrals are most important to Tilestars Glad homeowner is happy Homeowners satisfaction is the foundation of our success Quality and promptness is Guaranteed with no exceptions Thank you

    Reply created 11 Aug 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Jul 2013

    Bathroom and Kitchen Backsplash

    Tilestars were absolute professionals from beginning to end. So many issues arose throughout my renovations -- particularly in the bathroom where the previous owners glued tiles to plywood using PL premium. Removing it was a nightmare, and I feared for the worst. Dmitri and his team worked tirelessly to remove everything without issue. They quickly gutted the remainder of the bathroom, attacked the kitchen backsplash, installed new cement board / drywall, and did am amazing job with the tiles. Dmitri even re-did a section of the backsplash that I wasn't completely happy with. I am so happy with the quality and workmanship. I'm going to be renovating my basement bathroom next year -- I will definitely be calling Dmitri for that job, as well. Thanks, Tilestars!!

    Answer from pro:

    Thank James Yes the demo was not really fun and really never is ;) The installation went smooth like always Great choices on materials Thank you for ur work Look forward till the next project and the bbq ;))

    Reply created 11 Aug 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Jul 2013

    Basement Bathroom

    I contacted Dmitri based on the Homestar reviews below. We were finishing a basement bathroom project and had 24 x 24 tiles to lay on the floor . I was concerned about the large format tiles, the uneven subfloor and the trough drain system that we were using. Dmitri looked carefully at the job and made a few suggestions and provided a price. His price was very good and we hired him to install the floor tiles. It went flawlessly. His attention to detail was fantastic. We had not decided on the shower wall tiles at that point, because he did such a great job on the floor we asked Tilestars to install the wall tiles a few weeks later after deciding on what we wanted. Again, Dmitri and Sacha did a great job. The wall tiles were even larger then the floor tiles (36 x 18) and it took time and experience to install them correctly. We could not be happier with the results. They spent considerable time on the layout and cuts to ensure the best results. In the process, they respected our time by calling ahead and informing us of their ETA. They respected our house by going beyond with the cleanup and laying drop cloths to protect the hardwood and carpeting. It was a very professional job that looks amazing. Tilestars lives up to the reviews and feedback that they've received on this website. Dmitri and his team have worked hard for this reputation, it is well deserved. Thanks !

    Answer from pro:

    Hi Andrew Thank you for an amazing review Experience working in ur home is unforgettable Thank you for royal treatment!

    Reply created 11 Aug 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 Jul 2013

    Bathroom

    Dimitri and his workers did a great job on our bathroom. Arrived on time and did the work in quick and timely matter. He went over and above to make the project look great. When I have other work to be done he will be the first to call. Job well done.

    Answer from pro:

    Thank you Alan and Linda Quaality work is our goal and a promist Look forward working with you again

    Reply created 11 Aug 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 Jul 2013

    Backsplash and Tile Baseboard

    I called Tilestars based on previous reviews . I wanted to complete a new backsplash for a new kitchen and finish off the tile baseboard in the laundry room . My previous tile installer was not available for at least another 1.5 weeks and was hoping to get Tilestars in sooner. Dmitri did not disappoint . I contacted Tilestars Friday before the long weekend and Dmitri agreed to come out Monday (holiday Monday ! ) . Their attention to detail and clean up was second to none . Dmitri's grout recommendation was perfect .Thanks again for the great job . I would definitely recommend for your tile project.

    Answer from pro:

    Hi Frank Thank you for a great review We are very pleased to assist you with final touches of your renovation Extremely satisfied with the look of your kitchen Lovely home and great owners :) Look forward till ur next project

    Reply created 11 Aug 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 Jun 2013

    Bathroom Tiles

    We ended up choosing Tilestars from a couple of highly rated tiling companies we contacted, and are very happy with our decision. Our bathroom tiling project was small but we were on a hectic deadline to finish, yet Dmitri was able to adjust to our timeline even for last minute changes. We were impressed by Vladimir I and Vladimir II's professional and friendly attitudes and their excellent work with our far from ideal walls. We chose a tile pattern suggested by Dmitri and are more that satisfied with the outcome. It was suprisingly pleasing to find that they also left our place as clean as when they first arrived. We will be hiring them for other renovation projects in the future, and highly recommend their services to anyone who needs tiling done. Imre & Irena from Mississauga

    Answer from pro:

    Hi Imre and Irena Couldnt be more happier to assist you with your project Was a great pleasure working in such warm environment like your home Thank you for your work

    Reply created 11 Aug 2013
  • Review from S. Hayward
    Rating: 5 out of 5
    Review left on 11 Jun 2013

    Kitchen backsplash

    I hired Tilestars after reading the glowing reviews on Homestars. The team did an excellent job installing my kitchen backsplash. They were punctual, kept to their quote, clean and professional. I would hire them again to do all my tile work in the future.

    Answer from pro:

    Hi Susan Thank you for choosing Tilestars We are glad to provide you with quality service Look forward till your next project

    Reply created 11 Aug 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 May 2013

    Backsplash Install

    I had Dmitri come in to install a backsplash for my kitchen. What can I say? He is one of those rare contractors that genuinely cares about his clients and is completely honest. To top it all off, he did an amazing job and made sure that he and his team cleaned up before they left. I would highly recommed Tilestars to anyone that is looking for a contractor to do tile work for them.

    Answer from pro:

    Thank you Ahmed Your review is important to us Thank you for providing us with a great review Gladly appreciated

    Reply created 11 Aug 2013