The Mold Guy, Mold Detection & Removal

Rating: 4.9 out of 5

The Mold Guy, Mold Detection & Removal reviews (727)

  • Review from Customer of The Mold Guy, Mold Detection & Removal
    Rating: 5 out of 5
    Review left on 27 Mar 2020

    Mould inspection whole house of rental property

    Mould guy was very thourall, friendly, experienced,explained everything. Very flexible, on time. When I called, great customer service. Tenants applied to tribunal cause of mold in basement, therefor we had it tested., witch came back clear.

    Answer from pro:

    Thanks for the review, sorry to hear you went to a tribunal but hopefully the reports will speak for themselves, thanks for choosing The Mold Guy!

    Reply created 18 Aug 2020
  • Review from Mick McFarlane
    Rating: 5 out of 5
    Review left on 27 Mar 2020

    Basement Mold Testing

    We had a great experience with Drove . He was knowledgeable, on time and took less than half an hour to complete the services. We received our test ananylsis within 2 days. I would recommend The Mold Guy to anyone looking to test any aspect of their house.

    Answer from pro:

    Thanks for the review Mick, Drove is a good inspector and glad you were pleased with the inspection. Stay Safe, Stay Healthy!

    Reply created 18 Aug 2020
  • Review from Customer of The Mold Guy, Mold Detection & Removal
    Rating: 5 out of 5
    Review left on 26 Mar 2020

    mold detection

    EXCELLENT SERVICE, REASONABLE PRICES SERVICE PROFESSIONALLY DONE. EVERYTHING WAS EXPLAINED PRIOR TO THE SERVICE BEING PERFORMED. WHILE ON SITE, THE PURPOSE OF EACH PROCEDURE WAS EXPLAINED PROPERLY, AND QUESTIONS ASKED WERE ANSWERED.

    Answer from pro:

    Thanks for taking time to write a review, the more we explain our procedures and why the happier our customers are....Cheers

    Reply created 18 Aug 2020
  • Review from Nikki Kierstead
    Rating: 5 out of 5
    Review left on 23 Mar 2020

    Great Service

    Very fast response time and informative employees. I have used them twice now and would definitely recommend if you have any concerns about possible or confirmed mould. They will also provide a service plan with a quote for any work that should be done to remove any mould found.

    Answer from pro:

    Thanks for the review Nikki, sorry you had to see us twice but happy we could help out again! Thanks for choosing The Mold Guy!

    Reply created 18 Aug 2020
  • Review from Stacy Eftimovski
    Rating: 5 out of 5
    Review left on 20 Mar 2020

    Asbestos Testing

    Highly recommend The Mold Guys - we were starting demo and needed quick asbestos testing. I called the Mold Guy and they understood the urgency and were able to send someone out same day. The test results came back when they said they would and I would use them again if necessary! Very professional and friendly service.

    Answer from pro:

    Thanks Stacy, happy we could help out and thanks for Choosing The Mold Guy!

    Reply created 18 Aug 2020
  • Review from Customer of The Mold Guy, Mold Detection & Removal
    Rating: 5 out of 5
    Review left on 20 Mar 2020

    Air quality inspection

    The service was quick and very informative. The inspector was very friendly and walked us through all the steps and the process. We called and had the same day service and results came the next day. Would highly recommend.

    Answer from pro:

    Thanks for for taking time to write a review and thank you for choosing The Mold Guy! Stay Safe, Stay Healthy!

    Reply created 18 Aug 2020
  • Review from Jose Bustos
    Rating: 5 out of 5
    Review left on 19 Mar 2020

    Top notch service

    I needed mould removed from the attic ASAP as I had listed my house for sale. I called on Wednesday evening and they were here Thursday morning, you need and out in two hours. Justin and Mike were very pleasant and professional. They explained everything in an easy to understand way and made sure we were happy. Don't look anywhere else. Hire these guys immediately.

    Answer from pro:

    Thanks for the review Jose, Our teams have attics down and the before and after pictures show there success, thanks for choosing The Mold Guy!

    Reply created 18 Aug 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Mar 2020

    Asbestos checkup

    Needed to know whether insulated heating pipes running from my boiler had asbestos as I want to remove the insulation. The Mold Guy came same day & got the lab results in under 48 hours....no asbestos, yay.....fast service

    Answer from pro:

    Thank you! Glad to help. It really was our pleasure to help and provide you with peace of mind!Thank you & take care Kay

    Reply created 19 Mar 2020
  • Review from yegoldberg85
    Rating: 5 out of 5
    Review left on 3 Mar 2020

    Quick efficient and affordable

    I had this company to remove mould from my attic before selling my house. I contacted Kay, and I received excellent customer service. The guys who came in did a great job, worked quickly and clean. I highly recommend them.

    Answer from pro:

    Thank you very much. It was our pleasure working with you. Good luck with the sale of your house and the very best wishes for you and your family in your new home! Thank you Thank you Thank you Kay

    Reply created 3 Mar 2020
  • Review from Brian Watts
    Rating: 5 out of 5
    Review left on 2 Mar 2020

    Mold in Crawl Space

    As you can imagine, it can be overwhelming dealing with a mold problem in your home. After extensive research, we discovered The Mold Guys who have great reviews. From our first telephone call to The Mold Guys, Kay completely put our minds at ease with her vast knowledge and experience of mold removal. Kay sincerely cares about her clients and she is wonderful! She kept in touch with us throughout the entire process! First Kay arranged for one of their specialists, a terrific gentleman named, Drove to inspect our home for mold. To our pleasant surprise Drove was amazing to work with. He really knows about mold and what it takes to eliminate it safely and completely. After Drove's inspection, he presented us with a very thorough report and a reasonable quote for the complete mold removal in our home and he assured us that the removal of the mold would be completely safe and we did not need to leave our home while The Mold Guys' team did the mold removal. A few days later a crew of 3 fine gentlemen, Justin, Abdual and Michael arrived at our home. They put down runners to protect our carpets and floors and were very friendly and respectful. Within a few hours, they removed the moldy materials, cleaned and scrubbed the entire crawl space and left an air scrubber with us for 2 days which continued to purify the air as an extra precaution. Before they left, they also vacuumed our carpets and washed our floors leaving our home nice and clean. We are extremely grateful and highly recommend, The Mold Guys! The Mold Guys are truly a blessing!

    Answer from pro:

    I certainly am at a loss for words. Our sincerest heartfelt Thank You for such a thoughtful review. Thank you Thank you for choosing The Mold Guy. We are truly fortunate and grateful for your business. Kay & Drove, Your Mold Guy Team

    Reply created 3 Mar 2020