Mgg Chimney Sweep

Rating: 5 out of 5

Mgg Chimney Sweep reviews (164)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Mar 2022

    Chimney cleaning and Inspection done right!

    Very professional and even early for the appointment! Cleaned out both of our fire places and made recommendations on how and who to use to repair our one chimney, fantastic service, will be using again for sure!

    Answer from pro:

    Thank you so much for this incredible review. You have truly captured what our company is about. We treat every client as if we were doing the job for ourself. MGG Chimney Sweep

    Reply created 31 Mar 2022
  • Review from Ping Tam
    Rating: 5 out of 5
    Review left on 10 Feb 2022

    Efficient and friendly

    Booking and contacting MGG was efficient and easy. Joseph and Dominic were available and in the area the same day I called. They called to give a quick heads up they were on their way and came in to clean our fireplace in our new home. They were clean, efficient, and very friendly - explaining everything they were doing including all the WETT details. We will continue using them every year!

    Answer from pro:

    Thanks so much for the great feedback we appreciate the opportunity and thank you for taking the time out of your busy day to write about your experience. Regards MGG Chimney Sweep

    Reply created 31 Mar 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Dec 2021

    Wood burning stove pipe replacement

    Martin and his crew were great. They replaced the whole system from Stove to top cap as it was over 20 years old and in very bad shape. He also also took all of the old junk away and disposed of it.

    Answer from pro:

    Martin thank you for the great review I'm glad you're happy hopefully you keep warm and give us a call for a cleaning in the near future.

    Reply created 16 Dec 2021
  • Review from Customer of Mgg Chimney Sweep
    Rating: 5 out of 5
    Review left on 23 Nov 2021

    Chimney Sweep

    Excellent service! Joseph was quick and friendly! With limited experience with fireplaces, Joseph provided me answers to my basic questions. I would highly recommend MGG Chimney Sweep! Looking forward to using the fireplace.

    Answer from pro:

    Thank you for the review I will let Joseph know

    Reply created 30 Nov 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Sep 2021

    Chimney Sweep

    Excellent service by Joseph and Dominic. I really appreciated the reminder call the day before and another call with their exact ETA when they were on their way. Very knowledgeable and detail-oriented. They worked efficiently and were done in about half an hour including inspection of the chimney cap on the roof. Highly recommended!

    Answer from pro:

    Regular inspection and maintenance goes a long way to giving your chimney the long life it deserves. We are always happy when we can prevent a bigger problem

    Reply created 5 Oct 2021
  • Review from Dianne
    Rating: 5 out of 5
    Review left on 6 Aug 2021

    Chimney cleaning and sealing

    I would highly recommend MGG Chimney Sweep. I had what I thought was a simple job to do until I described the very high/steep slope of my roof where the chimney is located. Where other companies basically told me "NO can do", Martin at MGG was the only one to give me an honest quote which involved 2 men and scaffolding. Joseph and Domenic were very professional, polite and friendly. They performed the grueling task on a very hot day with no complaints.

    Answer from pro:

    Thank you for the beautiful review and appreciate it I will report that review to my employees to make sure that they get to see it also I have a good day

    Reply created 16 Aug 2021
  • Review from JIM BONNELL
    Rating: 5 out of 5
    Review left on 18 Jan 2021

    New woodstove installation

    Several years agoI hired MGG CHIMNEY SWEEP for a chimney cleaning. Martin not only did a great job at a fair price but also answered some questions I had about removing an old fireplace and replacing it with a high efficiency wood stove. These past few months I had Martin install the new wood stove. He does excellent work and I am very happy with the end result. Being WETT certified, Martin offered good advice throughout my preplanning stage, removing any concerns I’d had before getting started with the project. I would highly recommend this company if you’re thinking of a fireplace/ wood stove project, new or old.

    Answer from pro:

    Hey Jim We're always happy to serve a repeat customer! I appreciate you taking the time to post a great review! It encourages us to keep on striving to deliver better and better service! Sincerely Mgg Chimney Sweep

    Reply created 19 Jan 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Jan 2021

    Good job

    I haired MGG to fix the Chimney screen damaged by another guy. MGG did good job, shown up on time. Quality seem is good as I do not see birds in house after that.

    Answer from pro:

    Kevin I always appreciate hearing from satisfied customer. MGG Chimney Sweep

    Reply created 19 Jan 2021
  • Review from Customer of Mgg Chimney Sweep
    Rating: 0 out of 5
    Review left on 21 Dec 2020

    Worse Service

    Booked a chimney sweep, Martin came walked in muddy wet boots, talked about chimneys not up to code, need to do this that and the other, replace this, quoted 3600.00 to do the work. Saw a woman and decided to try to sucker for $. Charged $226.00 for a service call no work done. Got 2 separate level 2 WETT inspections done and both determined Inspection passed and nothing I was told was true. Booking my chimney sweep with a different honest company!

    Answer from pro:

    I like the way you try to bash my business because your chimneys don't comply to the building code and instructions manual or the CSA B365 It's funny that you cannot provide with any of your level 2 inspections that apparently you have 2 of them. This is not the way I do business , the object of inspection is to prevent you from burning your house and this is why I work for insurance company.

    Reply created 22 Dec 2020
  • Review from Customer of Mgg Chimney Sweep
    Rating: 5 out of 5
    Review left on 20 Nov 2020

    As promised

    We just moved into a new home with 2 fireplaces ... Great service, on time, good advice for using the fireplace. Pointed out that our roof is sketchy! Highly recommend their service.

    Answer from pro:

    Thank you very much to choosing MGG Chimney Sweep! Your grateful feedback is very appreciated. I’m happy you are satisfied with the service we provided in a most efficient way. Thank you again for sharing your experience on HomeStars and looking forward to be helpful if any chimney issue ever arise in your house. MGG Chimney Sweep

    Reply created 24 Nov 2020
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