Master Drain & Water Works

Rating: 5 out of 5

Master Drain & Water Works reviews (399)

  • Review from HomeStars User
    Rating: 5 out of 5
    Review left on 8 Aug 2018

    Main Drain Repair

    We called Vitaly st 10:00 on Friday night after we had a backup of sewage into our basement shower. He had Walter snake the drain and investigate. They got us throygh the weekend and scheduled the repair for the following Monday. The repair required excavation in two spots and replacement of the drain pipe a clean out in Two spots. Walter arrived promptly and completed the work with minimum damage to our floors both promptly and on budget. When Walter left our house was left there was minimAl evidence of the major project. I would wholeheartedly recommend Vitaly and his crew.

    Answer from pro:

    Hi thank you for spreading the good word about our work, its really helping other peoples to pick up right contractor to do their projects. Thank you

    Reply created 26 Feb 2019
  • Review from Customer of Master Drain & Water Works
    Rating: 5 out of 5
    Review left on 24 Jul 2018

    Sewer and Water line replacement

    We had roots growing in the old clay sewer. The team came in with a great option of using the pipe bursting machine and not wrecking our entire front yard while replacing all the old components. While they were doing the work we also decided to replace the old water line to the house. they did a great job, they were quick and cleaned up everything really well. very reasonably priced. We are thrilled. Thanks guys!

    Answer from pro:

    Hi thank you for spreading the good word about our work, its really helping other peoples to pick up right contractor to do their projects. Thank you

    Reply created 26 Feb 2019
  • Review from Aarani S.
    Rating: 5 out of 5
    Review left on 17 Jul 2018

    Excellent quick work.

    We are very happy with the work completed, the guys did an excellent job on the drains and everything was cleaned up afterwards. I highly recommend this company to anyone.

    Answer from pro:

    Hi Aarani thank you for spreading the good word about our work, its really helping other peoples to pick up right contractor to do their projects. Thank you

    Reply created 26 Feb 2019
  • Review from Jeremy Mulder
    Rating: 5 out of 5
    Review left on 11 Jun 2018

    Clay pipe removal and replacement.

    These guys came in and did a great job. Super efficient and professional. Left no mess, both inside and out. They had the proper tools for the job, which in this case allowed us to not dismantle our front porch. Highly recommend them to all in the same situation.

    Answer from pro:

    Hi Jeremy you for spreading the good word about our work, its really helping other peoples to pick up right contractor to do their projects. Thank you

    Reply created 26 Feb 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 Jun 2018

    Outdoor drainage

    Vitaliy responded immediately and came the next day to inspect and gave us a very reasonable quote. We then got busy and didn't follow up with him for a few weeks but the day we needed him (they were calling for heavy rain that evening) he sent his man THAT SAME AFTERNOON. We were so impressed that he was able to fit us in on such short notice! We highly recommend him for his promptness, workmanship and pricing!

    Answer from pro:

    Hi Mo you for spreading the good word about our work, its really helping other peoples to pick up right contractor to do their projects. Thank you

    Reply created 26 Feb 2019
  • Review from Mehrzad G
    Rating: 5 out of 5
    Review left on 12 May 2018

    Drain pipe replacement

    Vitaliy came over and did the estimates. He was very informative and knowledgeable. He took his time. Walter came to dig up my basement and replace my clay pipes with PVC. They were clean and tiddy. There's was some damage to my lawn because of the truck coming and going. I pointed it out to the crew and they fixed immediately. Great crew great work. Highly recommend.

    Answer from pro:

    Hi Mehrzad thank you for spreading good word about our work it helps other people's to find good contractors for their projects.

    Reply created 15 May 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 May 2018

    Main drain repair

    Came on a rainy Saturday morning to quote on a collapsed clay pipe 9' deep and job was done by noon Monday. Came by later and scoped the completed job for me to see at my convenience. Great job by great guys.

    Answer from pro:

    Hi Mark you for spreading the good word about our work, its really helping other peoples to pick up right contractor to do their projects. Thank you

    Reply created 26 Feb 2019
  • Review from Laura Betty
    Rating: 5 out of 5
    Review left on 10 Apr 2018

    replacing lead pipes

    I have written good and bad reviews here. I will say that Vitaley and his team went above and beyond expectations. Honest, reliable, efficient , polite and go the extra mile. These guys are the real deal.

    Answer from pro:

    Hi Laura you for spreading the good word about our work, its really helping other peoples to pick up right contractor to do their projects. Thank you

    Reply created 26 Feb 2019
  • Review from Robert Menor
    Rating: 5 out of 5
    Review left on 6 Apr 2018

    Full Replacement of Main Drain Pipe

    I rarely write reviews but for Vitaliy and his Team I am making an exception. Everyone is worried about finding the right Contractor for the job...I must say they took ALL the worries away! Our main drain pipe collapsed so the whole thing needed immediate replacement. Vitaliy came the same day and provided us with details on what work needed to be done, how long it would take and his quote. He and his Team delivered on schedule and for the price he quoted. They arrived on time every morning and made every effort to minimize any interference and inconvenience to our lives and treated our home with the utmost respect and care. Their professionalism, workmanship, reliability and honesty make Master Drain & Water Works a company I would use again and recommend to anyone!!!

    Answer from pro:

    Hi Robert you for spreading the good word about our work, its really helping other peoples to pick up right contractor to do their projects. Thank you

    Reply created 26 Feb 2019
  • Review from Joannie Leung
    Rating: 5 out of 5
    Review left on 3 Apr 2018

    Main Drain Pipe Replacement

    Vitaliy and his crew are amazing. If I can give them six out of five stars, I would. First, I would like to say a BIG thank you for their professionalism - it is a rarity these days and they are a gem! I have dealt with nightmare contractors in the past, so I was initially worried given this was a big job. We had a huge unexpected and emergency problem with our main drain pipe - but the job was done on time and on budget. I was truly impressed with everyone of the staff - friendly and respectful. They squeezed us in as the job was an emergency - our main drain pipe collapsed and we had to get the entire pipe replaced from the house to the city pipe line. This was a big and messy job, but the guys managed to keep the basement clean even when they had to break three holes into the concrete floor. Their price is very reasonable and comparable to other companies, but definitely priceless for their workmanship, professionalism, and expertise. For example, the guys arrived on time every day; was very respectful of our property (e.g., they took off their shoes in the house, they covered up our floor/shelves/appliances/stuff with drop clothes, they took away all garbage/mess from the work), and kept us informed of the progress on a daily basis (even explained step by step what they were doing!). I am very impressed with the entire crew, and would highly recommend them to anyone for any plumbing jobs.

    Answer from pro:

    Hi Joannie thank you for spreading the good word about our work, its really helping other peoples to pick up right contractor to do their projects. Thank you

    Reply created 6 Apr 2018
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