Mike Scott's exterior work is very well represented on this site - so I would like to affirm that Mike brings his professionalism, expertise, superb customer service, and great skill, to the replacement of basement floors as well. I chose Mike to pour a new basement floor based on the high degree of professionalism he demonstrated in the quoting, follow up and timing phases of my project. It was absolutely terrific (and very reassuring) to experience that same professionalism delivered throughout every step of my finicky project.
It is a big upheaval to repair a basement floor and M. Scott Home Improvement delivered an expertly poured and smoothly finished concrete floor (including the waterproofing and structural support I needed) efficiently and effectively, and did not consider the job complete until all my specific requirements were met. I could not have asked for better, more considerate customer service. Mike personally oversees all the work, he is unfailingly knowledgeable, helpful and available to problem solve or answer questions. His crew are clearly following his example: those that worked on my project were always punctual, very conscientious, and went above and beyond to deliver high quality in their work. I received a job very well done. Thank you Mike!
