Twisted Rock Terrascape & Design Inc.

Rating: 4.8 out of 5

Twisted Rock Terrascape & Design Inc. reviews (24)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Feb 2016

    Landscape design and construction

    Twisted Rock was highly recommended to me by a family friend and after much research we chose them to design and create our beautiful backyard. The planning was clear and quote was realistic and bang on from start to finish:). The landscape crew were respectful, courteous and friendly. Always ensured a clean yard and street. Neighbors were very impressed they didn't create disruption to the neighbourhood:). Would definitely recommend to anyone looking for high quality professional work. Thanks Twisted Rock!

    Answer from pro:

    Thanks Doc!! We really appreciate the fact that not only are you happy that you chose our company for both the design and construction portions of your project, but also that you've taken the time to write us a review! As always, feel free to contact us at any time in the future with any questions or concerns that you may have. We are always here for you and all of our clients. Take care, Paul & Tim Twisted Rock Terrascape & Design Inc.

    Reply created 11 Feb 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Feb 2016

    Beautiful, unique and very professional landscape design

    From start to finish our landscape project was nothing short of amazing. My visions were transformed into a perfect design by Paul and completed quickly and professionally the whole time! The landscapers were polite, courteous and cleaned and swept road daily so you would never know they had been there except watching is go from dull to exquisite. Would definitely recommend Twisted Rock to family and friends and we get many compliments daily on how unique and modern it turned out. They were also very respectful of the fact we have small children and dogs and didn't leave traces of mid projects construction. Great job Paul and crew, you made our landscape dreams come true!!

    Answer from pro:

    Thank you for the kind words Alysia!! It really means a lot to us when clients take the time to acknowledge the hard work and professionalism that we strive to bring to each and every job. Your project was fun and really cool right from the beginning and we are so glad to hear that you had a chance to enjoy it last fall before winter set in!! Don't hesitate to call us this spring (or anytime) if there are any concerns whatsoever. Again, thank you for choosing Twisted Rock and thank you for placing your trust in us. Paul & Tim The Twisted Team

    Reply created 26 Feb 2016
  • Review from HomeOwner
    Rating: 0 out of 5
    Review left on 19 Feb 2016

    STAY AWAY FROM THIS COMPANY

    These guys are excellent salesmen and self-promoters. Unfortunately, they lack the horticultural expertise and site engineering knowledge required for good landscape design. I paid nearly $1,700. for a very disappointing and unprofessional landscape drawing. I ended up having to hire another company to re-design the yard. Would not recommend!

    Answer from pro:

    We will have to chalk this up to a personality conflict Linda but we are sorry you feel that way. We have designed & constructed hundreds of projects and probably 1/4 of the total projects in Artesia and on your block. We have never had anything but wonderful comments from our clients and your developer, who continues to use our services for all of their projects. We have had many, many repeat clients and many high-end home builders who continue to use Twisted for their projects, time and time again. We continue to work closely with many architectural design approval committees in and around Calgary from Elbow Valley, Heritage Pointe, Watermark etc where we have and continue to design many award winning landscapes. To be fair, we charged you our fee of $1500. We designed based on your many pages of detailed notes, keeping in mind the developers guidelines and more specifically your unrealistic budget, which was mentioned at our first visit. Now 2 years later your project is still not done and you choose to spread negative comments about us when we never even did any work on your project. I find your comments very unfair but you are certainly entitled to your opinion. I wish we would've been given a chance 2 years ago to work things out with you. Regardless, good luck with the rest of your project and feel free to contact me directly should you wish to discuss further Linda.

    Reply created 19 Feb 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Jun 2014

    Landscaping

    We had a wonderful experience with Twisted Rock Terrascape & Design. From the initial consultation, to the design process, to the fabulous finished product they were top notch all the way! Paul and Tim take pride in their company and it shows! We are so happy with the landscaping for our new house and will happily recommend to them to everyone! 100% satisfied!
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