Spring Man Canada

Rating: 4.4 out of 5

Spring Man Canada reviews (218)

  • Review from Walter Pius
    Rating: 5 out of 5
    Review left on 23 Feb 2018

    Quality Service

    Spring man serviced us for the snow season me and my wife were glad we picked this company, they are reliable honest and quick semitones. During the big snow days took little longer but other than that we are happy with them and ready to sign up for next season. Thanks guys

    Answer from pro:

    Thank you

    Reply created 21 Apr 2018
  • Review from Customer of Spring Man Canada
    Rating: 5 out of 5
    Review left on 15 Feb 2018

    Satisfactory

    We got our plowing done by smc spring man Canada, they were right on time and they did a great job with removing the snow and salting our property. i highly recommend their services

    Answer from pro:

    Thanks you so much

    Reply created 24 Jul 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Feb 2018

    Super Awesome

    Spring man Canada did an awesome job this winter season the service was really great I couldn’t complain they cleared my snow and salted my property awesome job thanks see you next year

    Answer from pro:

    Thank you so much

    Reply created 24 Jul 2018
  • Review from Muneeb
    Rating: 0 out of 5
    Review left on 6 Feb 2018

    Terrible experience (requires supervision and constant follow up)

    We needed to travel in high snow season so had to make snow removal arrangements to look after our house while we were away. I looked at reviews and decided to sign up. Contract states that they use environment Canada site to assess whether to service the area if it has snowed more than 3 cms (within 24 hours) and would service within 10 hours of snowfall (although they were very convincing over the phone that it's typically within 8 hours). Day 2: snow storm - No service for 24+ hours. Receive an apology stating that it was too busy. Following 3 weeks while I'm away - While away, I used my monitoring system to see if it was being done. had to follow up 3 times to get my snow cleared after 24 hours had already passed. Had someone check on the house and seemed that only side walk and front patio was cleared so he had to remove 6 cms high snow from the drive way himself to get his car to park (6 days since last snowfall). Upon escalation, I'm told that it's likely just wind blown snow and without photo evidence they cannot do anything. Damaged property - Upon return, another snow fall on a garbage day. Crew damages the wheel on the garbage bin and doesn't inform or leave a note. Last snowfall - snowed Saturday and Sunday (6-8 cms). No service again. Called to complain on Monday and am asked to go outside with a measuring tape, take a picture and prove I have over 3 cms. Again - contract states environment Canada is used, and not having customers "prove" data. Very disappointed with the service....

    Answer from pro:

    I'm Shocked we had you as a customer for 10 snow falls on the last snow fall we had negative complains. We came every time to clear your snow. We wanted to clear the snow for you but just that one time we asked you to a picture if its 3 cm or over you said maybe or no. None of our customers near you had 3 cm of snow. We spoke to your husband nicely then your wife got on the phone was so rude called us names to the lowest of the low "Listen you boy" what kind of attitude is this? Manipulating the situation it actually never snowed last snow fall 8 cm. These are all the snow falls: Dec 12 - 3-5cm / Dec 22 - 5cm / Dec 23 - 3cm / Dec 25 - 15cm / Jan 8 - 2-3cm / Jan 10 - 1-3cm / Jan 30 - 5cm / Feb 8 - 5cm / Feb - 3cm / Feb 11 - 3cm. I'm Sorry where do you see 8 cm accumulation based off 24 hours in the last days. Yes snow travels also 50k per hour like last time it lifts the snow over the tall bunkers of snow, also snow falls from rooftops too especially buildings if you live near any? believe it or not but none of your neighbors had snow because we have customers 2 min's away from you we didn't come to them because they didn't get an accumulation of 3 cm so we asked you kindly to take a picture that takes 2 seconds but you had a problem their. We have many customers that do that for us we have no problem we would come right away. When I spoke to yous wife she was changed the story every time i told her i would gladly come even without no picture but i asked her nicely is it actually 3 cm so she said it 8cm yes I'm like 8cm when it snowed less then 3cm that makes no sense then she changed her story and said it less then 3cm, so which one is it? I asked for a picture again but that didn't help again. What damaged property? I told you anything damaged we would refund you or fix. your telling us that we didn't come 2-3 times in a row you must be joking ? I wrote you a check with a partial refund which you got in hand I wish I could post this up here because I would. Yes we could get you a environment Canada is used report if you like. No need to only in court or you can just go on whether network type Mississauga and you can see it for free for yourself type all those dates in and you will see last days it never snowed 8cm. The way our business operated which I try to explain over the phone but I was talked over every time because I have no say? I'm human we are human and should be treated all fairly like humans we are not always on one side i know customer service and i know the difference in serving a customer then taking advantage off from a customer this is taking advantage of making fun of us and talking down to us like we are slaves to you we have morals too like anyone else and our workers are not gonna be talked down by you and your family especially your wife's attitude like she said "listen you kid". We been in business for 10+ years we have good customer and bad customers but when a customer thinks he or she is right great show us proof and will work with you you cant send us pictures you want us to drive to your house to clear less then 3 cm of snow that's not part of our contract. We wrote you a check back with a partial discount/refund don't understand why all this drama when all we had to do is take a picture for our own prove and we would come right away easy as that but not had to argue ask for a refund and leave this nasty review don't get it? but, we are human and make mistakes. Also, be careful off companies next year because we signed up 10 customers that got their money stolen because they went for a cheap price, some companies don't service you at all, and some have way worse clauses then us good luck :)

    Reply created 13 Feb 2018
  • Review from Patricia Hummel
    Rating: 5 out of 5
    Review left on 18 Dec 2017

    fabulous job

    Spring man Canada did a fabulous job last year servicing us during the snow season so we signed up again with them for this year. They were professional and always prompt to my location.

    Answer from pro:

    Thank you so much

    Reply created 24 Jul 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Nov 2017

    snow removal

    Excellent work from spring man Canada throughout the years and always a pleasure working with them. As usual we will be retaining their services for the season and couldn't think of any other business. Our experience with them has been professional throughout

    Answer from pro:

    Thank you so much

    Reply created 24 Jul 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Oct 2017

    Snow removal

    Snow removal was done by spring man Canada last year. They did an amazing job removing my snow off my driveway and porch. Salted the walkway to my house and driveway. Thanks again. Signing up with them again for this year

    Answer from pro:

    Thank you so much

    Reply created 24 Jul 2018
  • Review from Andrew Storey
    Rating: 5 out of 5
    Review left on 12 Sep 2017

    sod

    Well done, quick response, good price and most important a great team of guys showed up. I hope we get to work together again in the near future. thanks again.

    Answer from pro:

    Thank you so much

    Reply created 24 Jul 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 Sep 2017

    sodding

    I got the quote instantly and Damien and Justin arrived the next day. They were professional and did the job well. I am satisfied with the service. I would recommend using Spring Man Canada, they provided good service for the price.

    Answer from pro:

    Thank you so much

    Reply created 24 Jul 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Aug 2017

    Proper Landscaping sodding

    Professional service from Spring Man Canada is performing landscaping job. I'd used them before to carry out a sodding job for another property and results prompted me to hire them again. I'll hire them anytime if I need their services. They were focused on the work and made sure to finish up before the dues date.

    Answer from pro:

    Thank you so much

    Reply created 24 Jul 2018