Martino HVAC

Rating: 4.9 out of 5

Martino HVAC reviews (223)

  • Review from Ws sun
    Rating: 5 out of 5
    Review left on 29 May 2018

    Furnace Annual Maintenance

    Called Martino HVAC to do an annual maintenance a few months ago. A tech showed up on time. He found several minor issues and fixed them with no additional cost. He patiently explained to me how furnace works and what I should pay attentions to. He did a fabulous job and well exceeded my expectations. It is a company I can trust.
  • Review from Atif Hassan
    Rating: 5 out of 5
    Review left on 8 May 2018

    Furnace/ AC

    I came to Martino through a friend’s referral. And I don’t not regret. They guys are professionals and on top of their game. I would absolutely do business again with them.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 May 2018

    Ex

    I had an issue with my thermostat. I went online and called a few contractors who all shut me down and wanted me to pay for a technician to come out before even hearing my situation. I found this company based on the reviews and now see why they are rated so high. I spoke to a gentleman named Sonny who not only listened to my complaint patiently but also took the time to help me figure out what my issue was. Turned out i didnt need someone to come out and he has helped me save a fortune by assisting me over the phone. I will definitely be calling Martino's again for any of my hvac issues and will refer this company to my clients!
  • Review from Customer of Martino HVAC
    Rating: 5 out of 5
    Review left on 27 Apr 2018

    Great Experience

    Salesperson was informative, and no pressure. Technicians were great, cleaned up after themselves, and tried to make as little noise as possible since my little one was napping. :) -- highly recommended!

    Answer from pro:

    Thank you for your kind words and taking the time to write us a review. Our goal is to provide excellent service, respect our client's homes, and cater to all family members - even when they are napping :) We look forward to working with you again in the future.

    Reply created 1 May 2018
  • Review from bg
    Rating: 5 out of 5
    Review left on 15 Apr 2018

    Fix Furnace

    On a Sunday with the ice storm/freezing weather our furnace stopped blowing heat. Called Martino HVAC and a they took details and a technician called me 5 minutes later. Listened to my explanation and said he'd visit within the hour. He arrived when he had promised, quickly found the problem and was able to make a temporary fix to get the furnace working until a new part (control board) can be ordered next week. House was getting warm again 2 hours after I had first called. Excellent service in horrendous weather. 5 stars.
  • Review from harman rai
    Rating: 5 out of 5
    Review left on 5 Apr 2018

    Furnace not working

    Contacted Martino HVAC as my furnace stopped working. Was still under the builder warranty. They were out the same day and he was able to fix the issue within minutes. Very satisfied with the service.
  • Review from Diana
    Rating: 5 out of 5
    Review left on 23 Mar 2018

    Extremely prompt service

    Our home furnace stopped working in March. I called for service in the morning and the technician Matthew was here that same day in the afternoon. The technician is very personable and conducted his work in a very professional manner, Matthew diagnosed the problem right away and resolved it without any issues. I will be storing Martino HVAC in my contact list and will definitely recommend them to anyone who has a furnace issue. Thank you for your help!
  • Review from Yousuf K
    Rating: 5 out of 5
    Review left on 3 Feb 2018

    HVAC System Maintenance

    Martino are the OEM Supplier of our new home HVAC system and do a great job maintaining it at a reasonable cost.

    Answer from pro:

    Thank you Yousuf for your review. We hope you are happy with your new heating system and look forward to providing maintenance and service to you in the future.

    Reply created 4 Feb 2018
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 1 Feb 2018

    Air balancing

    They came twice to balance the air... and some rooms are still too hot while others too cold,

    Answer from pro:

    Hi Lara, We are sorry to hear that you are still experiencing hot and cold areas in your home. We are going to review with our team and your builder and follow up with you early next week. Thank you for your patience.

    Reply created 2 Feb 2018
  • Review from Paul Radcliffe
    Rating: 5 out of 5
    Review left on 16 Jan 2018

    Emergency Furnace Replacement

    On one of the coldest days of the year, our furnace broke. After lots of poor service from Reliance, our neighbour recommended Martino HVAC. Well, they actually recommended Prima Air, who has now part of the Martino Group of Companies. Communications with Martino were very good: We started by submitting an inquiry on the website. That was followed-up by a friendly phone call, and then they paged someone to give us a quote on a Saturday afternoon! The installers from Marino were clean, thorough, and did a really nice job installing a new, high-efficiency Goodman furnace. They even noticed an error in the installation of our Reliance Hot Water tank, and fixed it at no extra cost! I don’t hesitate to recommend their services!

    Answer from pro:

    Thank you very much for your review Paul. This is a great review for prospective customers to read about the experience they can expect from Martino HVAC. On the coldest day of the year when your furnace stops working is when you need your heating company to be there for you the most. After reading this review, prospective customers will know they can trust that Martino HVAC is a company they can rely on. Once again, thank you and we look forward to serving you again in the future.

    Reply created 17 Jan 2018
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