Canada Junk Removal

Rating: 4.2 out of 5

Canada Junk Removal reviews (56)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 Aug 2012

    junk removal

    Brian booked my appt efficiently, was prompt, extremely professional, came into the home and assisted in moving and discarding all items that I had requested. He made the whole process painless. I have certainly recommended him and would not hesitate to request his service again! Jo R
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Aug 2012

    Removal of construction waste

    Brian and his team did a great job removing the construction debris from the demolition of a small addition. The garbage was quickly moved out of a tight spot (backyard of an old Toronto home with the only access through a detached garage off a laneway), and the team went above and beyond to finish the job (by renting a jackhammer to break up a set of poured concrete steps that were then removed).
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Jul 2012

    junk removal

    The cost was low because I had a groupon. The two men who were sent to do the work were very polite, friendly and did their work very well and straight away. They made as little mess as possible and took everything that I wanted them to as long as it fit in the allotted space in the truck. In less than half an hour I had a new space in my basement and I was able to tidy up in the area where the junk once was.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Jul 2012

    removal of various items & furnitures

    Excellent services, both workers were courteous,hardworking & friendly,they were hired to remove several pieces of used funitures and junks,they take good care not to leave any mess behind, would definitely use them again.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 Jun 2012

    Full truck Of old furniture

    They honored the great deal from groupon and save me alot of money! They were friendly and extremely polite. Great company for any type of removal. They cleaned out my carport and backyard... Great for spring cleaning!
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 23 May 2012

    Removal of half a truck of junk in basement and backyard

    I purchased a discount voucher (from Groupon) for the removal of a half truckload of junk by Canada Junk Removal because I had some old construction material and demolition garbage in my basement and backyard that I wanted to get rid of. I used their online scheduling service to schedule the appointment. On the day of the appointment, they called in the morning to say they weren't open that day (it was a statutory holiday in Canada, but the owner said the scheduling tool on the website was built by a company in the US, so it wasn't aware of the holiday). We rescheduled for the next morning at 8 a.m. The next day, the men in the truck called shortly before 8 a.m. to say they were stuck in traffic and would be arriving in 30 minutes. By the time they actually arrived, it was 9 a.m., an hour late. The men took a look at the two piles of junk they were to remove and told me that concrete was not included in the price (this was apparently in the details somewhere on their website). They offered a discount on their regular price for the concrete removal, which I accepted (an extra $50 + tax). They were very careful not to scratch anything while they removed the junk and roughly swept the basement when they were done. It took them about an hour to complete the work. The men were professional and pleasant to deal with, which made up for the scheduling issues and the tardiness.

    Answer from pro:

    Thank you for the positive post regarding our junk removal services at Canada Junk Removal. We appreciate the feedback from our customers and are committed to providing the most professional customer service. We have addressed the concerns above with updates to our appointment confirmation email that now communicates the 2-hour service window that we offer for junk removal services. We have also updated the calendar to close the Canadian holidays. Thank you again for your feedback! Brian McKague President Canada Junk Removal Inc.

    Reply created 5 Jun 2012