Ideal Stairs - stair recapping, stair refinishing and stair renovation in GTA

Rating: 5 out of 5

Ideal Stairs - stair recapping, stair refinishing and stair renovation in GTA reviews (284)

  • Review from Steve Tam
    Rating: 5 out of 5
    Review left on 15 Aug 2022

    Stairs - Carpet to Hardwood

    Ideal Stairs was fantastic to deal with. Mesh, Rajan and the rest of the team were always courteous, professional and willing to answer any questions we had about the project. They were patient with us as we had many questions during the initial quote. We had originally wanted to stick with our old railing but after further discussion during the project and more patience from the team, we decided for a new one and could not be happier (with no added time either). The nosing on the 2nd floor was measured perfectedly for our LVP flooring\underlayment (which we installed afterwards) to slide underneath. Thanks again, we highly recommend Ideal Stairs.

    Answer from pro:

    Hi Steve, thank you for your review and recommendation. Your feedback is very important to us as we continue to offer the best in service and quality work to our customers. We're so glad to hear you had a great experience from start to finish with our team, and we were able to answer any questions you had about the project. On behalf of Mesh, Rajan and the Ideal Stairs team, thank you for giving us the chance to be a part of your stair project. Please kindly mention our name to any friends and family who are looking to have work completed for their stairs and or floors.

    Reply created 18 Aug 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Aug 2022

    Amazing Team, Amazing Results

    As you can see from the before and after photos, Rajan and his team of excellent workers did an amazing job transforming my outdated, worn, yellowing stairs into what I think is a work of art. I only had a very small window to get this job done. And Rajan bent over backwards to work around the painters schedule and the flooring install to get this done on time. I can't say enough good things about them and their work! It was such a pleasure having them in my home.

    Answer from pro:

    Hi HPower, thanks for your feedback! Your review is very important to us as we continue to offer the best in service and quality work to our customers. We are so excited to hear you're extremely happy with our team's workmanship. Hopefully you'll enjoy your beautiful new stairs. On behalf of Rajan and the Ideal Stairs team, we would like to thank you for the chance to be a part of your renovation project. Please kindly mention our name to any friends and family who are looking to have work completed for their stairs and or floors.

    Reply created 11 Aug 2022
  • Review from Mark Furniss
    Rating: 5 out of 5
    Review left on 25 Jul 2022

    Stair and Hardwood Install

    Ideal Stairs went above and beyond our expectations when we requested their services to finish a project that had been left incomplete by a previous contractor. From Meshs prompt reply and careful assessment of our needs to the attentive and courteous communication we received from Rajan throughout the work process, their dedication to and respect for their clients is a testament to their pride in their work. Moreover, the workers were polite, hardworking and committed to their craft. We are very pleased with the finished project and would highly recommend their services

    Answer from pro:

    Hello, thank you for your review and recommendation. Your feedback is very important to us as we continue to offer the best in service and quality work to our customers. We're very happy to hear you had a great experience with our team and quality of work. On behalf of Mesh, Rajan and the Ideal Stairs team, we would like to thank you for giving us the chance to be a part of your renovation project. Please kindly mention our name to any friends and family who are looking to have work completed for their stairs and or floors.

    Reply created 26 Jul 2022
  • Review from Ashwin
    Rating: 5 out of 5
    Review left on 7 Jul 2022

    Staircase refinishing & Hardwood Installation

    We had a fantastic experience with Ideal Stairs. We found them through Home Stars, and decided to work with them, right after our first interaction. Both Mesh & Rajan are extremely professional in dealing with, right from the initial planning stages to the completion of the work. They were very transparent about timing and offered great pricing for hardwood installation and staircase re-finishing. We were very impressed with the quality of work of the team - who were highly skilled, very polite and extremely clean and great to work with. Mesh & Rajan, went the extra mile to find the exact brand of hardwood flooring that we wanted, to match the rest of the house. In fact we added some additional scope to the project as we wanted Rajan and his team to do the project. They not only accommodated the additional scope, but also finished it in the timeline. After the project was complete, Rajan did drop by for a visit to inspect and also ensure that we were happy with the whole experience. Would definitely recommend ideal stairs for their excellent quality of work! Thank you!

    Answer from pro:

    Hi Ashwin, thanks for your feedback and recommendation! Your review is very important to us as we continue to offer the best in service and quality work to our customers. We’re very glad to hear you had a great experience from start to finish with our team, as we understand the importance of being transparent while frequently updating our customers about the schedule, and we're very glad this was recognized. On behalf of Rajan, Mesh and the Ideal Stair team, we would like to thank you for choosing our team and we hope you continue to enjoy your new stairs and flooring. Please kindly mention our name to any friends and family who are looking to have work completed for their stairs and or floors.

    Reply created 8 Jul 2022
  • Review from Rachel Woo
    Rating: 5 out of 5
    Review left on 7 Jul 2022

    Hardwood Renovation

    I had an amazing experience with Ideal Stairs from initial planning stages to execution of the completed work! Mesh and Rajan were excellent communicators and offered great pricing for hardwood installation including two staircases. The team was very efficient, highly skilled and clean; completing the job ahead of schedule. I would highly recommend Ideal stairs and will be scheduling them again to complete hardwood renovations on my upper floor.
  • Review from Customer of Ideal Stairs - stair recapping, stair refinishing and stair renovation in GTA
    Rating: 5 out of 5
    Review left on 22 Jun 2022

    Carpeted Stairs Replaced with Hardwood & Pickets

    We would highly recommend Ideal Stairs! This was a great experience from start to finish. We contacted them after finding the company on HomeStars and they lived up to their rating. We replaced our carpeted stairs with hardwood. Raj and his team were very professional and did an excellent job. Raj spoke to us every day to ensure everything was going well. Their team were courteous, efficient and aimed to please. They cleaned up well each day and consulted us about any questions. After the project was finished, Raj called to ensure we were happy with the work once again. We would 100% recommend Ideal Stairs and their excellent work.

    Answer from pro:

    Hello, thanks for your feedback and recommendation. Your review is very important to us as we continue to offer the best in service and quality work to our customers. We're so excited to hear you had such a great experience with our team. We truly understand how stressful it can get at times when it comes to home renovations, which is why we regularly communicate with our customers to keep them updated. On behalf of Raj and the Ideal Stairs team, we would like to thank you for providing us the opportunity to be a part of your stair and flooring project. Please kindly mention our name to any friends and family who are looking to have work completed for their stairs and or floors.

    Reply created 23 Jun 2022
  • Review from Customer of Ideal Stairs - stair recapping, stair refinishing and stair renovation in GTA
    Rating: 5 out of 5
    Review left on 22 Apr 2022

    Staircase renovation

    We would highly recommend Ideal Stairs! This was a great experience from start to finish. I quickly received a response and quote from Mesh at Ideal Stairs. Any discussions with Mesh regarding changes were handled quickly and professionally. The work teams were very professional, unobtrusive, efficient and very detail oriented. They cleaned up every night thoroughly and consulted us about any questions.

    Answer from pro:

    Hi, thanks for your review and recommendation. Your feedback is very important to us as we continue to offer the best in service and quality work to our customers. We're so excited to hear about your excellent experience with Mesh and the Ideal Stairs team. On behalf of the team, we would like to thank you for choosing us to be a part of your stair project. Please kindly mention our name to any friends and family who are looking to have work completed for their stairs and or floors.

    Reply created 22 Apr 2022
  • Review from Customer of Ideal Stairs - stair recapping, stair refinishing and stair renovation in GTA
    Rating: 5 out of 5
    Review left on 15 Apr 2022

    Stair and railing refinishing, spindle replacement, painting risers.

    Ideal Stairs were excellent about setting up a date right away. Once the team came, they were very efficient, careful, polite and great to work with. The end product made me feel like we had a brand new staircase. I definitely recommend Ideal Stairs.

    Answer from pro:

    Hello, thank you for your review and recommendation. Your feedback is very important to us as we continue to offer the best in service and quality work to our customers. We're so happy to hear you had a great experience with our team. On behalf of Ideal Stairs, we would like to thank you for giving us the chance to be a part of your stair project. Please kindly mention our name to any friends and family who are looking to have work completed for their stairs and or floors.

    Reply created 18 Apr 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Apr 2022

    Replaced Carpet with Hardwood

    From the initial meeting with Mesh and Rajan at their showroom to the end of the project, they did not disappoint, Our project took 2 weeks and the team was prompt each day, worked efficiently and did a great job of cleaning after each day. Rajan and Mesh were always available when we needed them and their team were courteous and aimed to pleased. We had carpet replaced with engineered flooring, carpet replaced with hardwood stairs and they sanded and stained our existing hardwood which is a high traffic area. We are totally satisfied. The end result is fantastic and shows great quality. We recommend Ideal Stairs.

    Answer from pro:

    Hi Darlene, thanks for your feedback and recommendation. Your review is very important to us as we continue to offer the best in service and quality work to our customers. We're really happy to hear you had a wonderful experience with our team and the overall process of the renovation project. On behalf of Rajan, Mesh and the Ideal Stairs team, we would like to thank you for providing us the opportunity to be a part of your stair and flooring project. Please kindly mention our name to any friends and family who are looking to have work completed for their stairs and or floors.

    Reply created 13 Apr 2022
  • Review from Frank Di Lorenzo
    Rating: 5 out of 5
    Review left on 27 Mar 2022

    Replacement Basement Stairs

    Finally replacing my original basement staircase in my century old home, Rajan and Nico were very helpful with the correct style of staircase which was both attractive and secure due to my mobility issues. Installation crew of Thavam (Thomas) and Jarun were very polite, hardworking and punctual. Also, Rajan provided an excellent drywall crew (Kannan and Andrew) who repaired my dining room ceiling from another job. Would highly recommend Ideal Stairs!

    Answer from pro:

    Thank you for you feedback and recommendation Frank. Your review is very important to us as we continue to offer the best in service and quality work to our customers. We’re so glad to hear our team provided the best style of staircase that looks great and functional for your home. On behalf the Ideal Stairs team, we would like to thank you for choosing us to be a part of your stair project. Please kindly mention our name to any friends and family who are looking to have work completed for their stairs and or floors.

    Reply created 28 Mar 2022
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