Smith Metal Works

Rating: 5 out of 5

Smith Metal Works reviews (96)

  • Review from Madison
    Rating: 5 out of 5
    Review left on 25 Nov 2020

    New Porch Railing

    We are very pleased with our new railings for our front porch. The company was very responsive, accommodating and made sure their final product was to our satisfaction. They had a wide selection of materials and styles of railings to fit everyone's needs. We will definitely recommend Smith Metal Works, and use them again in the future!

    Answer from pro:

    Thank you very much Madison for the amazing 10 Star review and for taking the time to write your feedback. We are so happy you liked the railings, and that we met your high standards by delivering good service. we we are happy to deliver more services when you needed. Thanks again for your trust and business with Smith Metal Works ltd.

    Reply created 26 Nov 2020
  • Review from Larry
    Rating: 5 out of 5
    Review left on 24 Nov 2020

    Awesome new exterior railings

    Smith Metal Works provided us with a beautiful new set of railings for our front steps and porch. The process from start to finish was very professional and the product is of high quality. I highly recommend Smith Metal Works.

    Answer from pro:

    Thank you very much Larry for the amazing 10 Star review, we truly appreciate your kind feedback! It was a pleasure working with you! We look forward to working on more projects with you in the future Thanks again and enjoy your railings!

    Reply created 2 Dec 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Nov 2020

    Metal Railings For Front Portico And Back Deck stairs.

    We wanted metal railings for our front portico and back yard deck leading to a patio. We reached out to Smith Metal Works (Mississauga). Owner Tarek met with us, discussed our requirements, designs and laid out the costs. Installers Meron and Basel were skilled professionals and Ricky, the office administrator, made sure she communicated with us regarding the delivery/install date. We ended up with a product and design that enhances our home and property. From the first point of contact to the actual installation, Smith Metal Works met its commitments and more. This is a great company! Grace & John-Burlington.

    Answer from pro:

    Thank you very much Grace & John for taking the time to write your review. We are so happy you liked the railings, and that we met your high standards by delivering good service. we we are happy to deliver more services when you needed. Thanks again for your trust and business with Smith Metal Works ltd, and we appreciate your feedback and for the amazing 10 Star review. Please stay Healthy and Safe!

    Reply created 18 Nov 2020
  • Review from Cara
    Rating: 5 out of 5
    Review left on 7 Nov 2020

    Excellent!

    Smith Metal Works altered our backyard metal steps by adding a custom-made matching platform at door level. They did a very nice job at a reasonable price, and it was done earlier than anticipated. It matches the existing steps perfectly and looks great! Prompt, helpful, professional. Very happy!

    Answer from pro:

    Thank you very much Cara and Roger for taking the time to write your review. we we are happy to deliver more services when you needed. Thanks again for your trust and business with Smith Metal Works ltd, and we appreciate your feedback and for the 10 Star review

    Reply created 9 Nov 2020
  • Review from Rfurydermg Zeraldo
    Rating: 5 out of 5
    Review left on 17 Oct 2020

    Front Entrance Balcony Railing

    It is with great pleasure that I write this review on behalf of Smith Metal Works Ltd. We recently had the standard builders front entrance overhead balcony railing replaced with a custom designed railing that would further enhance the front facade & entrance of the home. After meeting with several custom design metal railing companies the project was awarded to Smith Metal Works Ltd. The owner of the company Tarek, met with us at our home, took our design concepts, complimented it with his own ideas & created a beautifully designed balcony railing. Tarek is professional, knows his business extremely well & gave us a level of confidence that no other company could do. All of his promises with respect to; price, pre-fitting (which most don’t do), delivery date, quality of workmanship & installation were all to his word. We are extremely pleased with the service & final product that Smith Metal Works provided...we highly recommend them & will have several other projects lined up for them in the new year! I’d be remiss if I didn’t mention ‘Ricky’ their Customer Service Rep. that kept us posted on the status of the project over 6 week period...always polite, respectful & kept her word. If you are looking for any type of Custom Railings, Fences, Gates/Windows etc., look no further...go with Smith Metal Works!

    Answer from pro:

    Good dayRon Hope all is well I can't thank you enough for your time, business and for your great review It was our pleasure working with you and we are so happy that our products and service met your expectation. The balcony railings looks great especially with the tropical view. Enjoy! Thanks again for your amazing words it means a lot to all of us @ Smith Metal Works Stay safe and have a wonderful day?

    Reply created 20 Oct 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 Sep 2020

    Front Porch Wrought Iron Railings

    I highly recommend Smith Metal Works for any of your wrought iron railing work. I had porch railings custom made for my home's new front porch and I wouldn't hesitate to use them again! The team completed the entire project on time and on budget and their final work has really enhanced the curb appeal of our home. I really appreciated the level of service and communication at each major step . The employees that came onsite (as well as those on the phone) were also very professional and courteous. Ten out of ten stars.

    Answer from pro:

    Thank you very much Deb for taking the time to write us a great review on your experience with our company's service. It was our pleasure working with you, and we are happy to serve our clients and make sure they get the best experience dealing with Smith Metal Works. We sincerely appreciate your insight because it helps us build a better customer experience. Thanks once more for your time and business. Enjoy!

    Reply created 9 Sep 2020
  • Review from Filip Stefanovic
    Rating: 5 out of 5
    Review left on 21 Aug 2020

    Fast railing install

    Smith Metal Works did a beautiful job on our new home. We had a tight timeline and they were able to accommodate (which we are incredibly thankful for). Their railings look amazing and we are very happy! Thank you!

    Answer from pro:

    Thank you Dear for taking the time to write your review. we we are happy to deliver more services when you needed. Thanks again for your trust and business with Smith Metal Works ltd, and we appreciate your feedback

    Reply created 27 Aug 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Aug 2020

    Aluminum - Porch and stair railings

    I highly recommend Smth Metal Works!! They did an EXCELLENT job with my forged aluminum railings. The look like they are made of iron, but are made out of totally maintenance free aluminum. The job took 13 days in total from receipt of quote to final installation and the finished product looks amazing! All the staff were polite and helpful. I would not hesitate to use them again for any type of work.

    Answer from pro:

    Thank you very much Maura for taking the time to write us a great review. It was our pleasure working with you,and we are happy to serve our clients and make sure they get the best experience dealing with Smith Metal Works. Thanks again for your kind words it means a lot to me and to my company. Enjoy!

    Reply created 21 Aug 2020
  • Review from Customer of Smith Metal Works
    Rating: 5 out of 5
    Review left on 30 Jul 2020

    Indoor stair railing

    I needed a simple railing to complete my basement renovation. It is a simple straight staircase. I contacted many companies but they quoted me more than what I thought was reasonable considering the simplicity of the design I wanted. Also, other companies wanted a deposit before they came to measure and give me a final quote. Smith Metal Works went above an beyond in customer service. After an initial online quote, Tarek measured my staircase, finalized the quote and took a deposit. The whole staircase was completed in less than two weeks. It looks great and the price was less than I had anticipated. Installation was quick and they even vacuumed afterwards. I was very impressed.

    Answer from pro:

    Amazing. It was my pleasure working with you. you knew exactly what you wanted and we made it happen . thanks for your kind words it means a lot to me and my company. enjoy

    Reply created 30 Jul 2020
  • Review from Conrad Rieckhof
    Rating: 5 out of 5
    Review left on 10 Dec 2019

    Exterior forged aluminum metal railings

    I was looking to replace approximately 60ft of old rusted metal railings located at the front of my house. I was looking for an aluminium option but could only find oversized options that are bolted together (could not adjust well to the changing heights required). I though the only other option available was galvanized metal railings that can be custom welded. Fortunately I found Smith Metal Works that offers a unique forged aluminum railing solution. Smith Metal Works quoted me a very competitive price with a fast delivery. Tarek was excellent explaining the options, and there installers were very professional and did excellent work. I highly recommend this company.

    Answer from pro:

    Thank you very much Conrad for taking the time to write us a great review on your experience with our company's service. We sincerely appreciate your insight because it helps us build a better customer experience. Thanks once more for your time and for your business

    Reply created 11 Dec 2019
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