Total Home Windows And Doors

Rating: 5 out of 5

Total Home Windows And Doors reviews (581)

  • Review from John
    Rating: 5 out of 5
    Review left on 8 Jun 2015

    13 Windows, Patio Door, Front Door, Garage Door Replacement

    Had a great experience dealing with Vitali and his install team. Vitali knows his products, made a lot of helpful recommendations towards the final decision. Made the process much simpler. The next day, Dimitri came and took all the measurements as promised. The work was done on Saturday May 30. Dimitri and 2 installers worked all day replacing all the windows and front door. they work fast, know what they are doing and take care to the job well and clean up when they are done. Good job on the volume and neatness of the caulking around all the windows. Good job on the caping of the older wooden window frames. The front door installation was well done, I was concerned about caulking and insulation and there were no issues. At one point it started to rain and I had no front door. The install team built a makeshift shelter with tarpaulins to cover the front door opening. They were sure to clean up along the way having their own shop vac. to clean each room as they finished. A separate contractor did the garage door install, good job there as well. I trusted Vitali and his team and would recommend them and/or call on them again.

    Answer from pro:

    Hello John, thank you very much for the great review you did on us.

    Reply created 12 Jun 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 Jun 2015

    11 Windows and Front Door Replacement

    We selected Total Home Windows and Doors after interviewing salesmen from 4 other companies. Our selection was based on comparing windows quality (based on presentations and search on internet), clarity and reasonableness of answers to our questions, the quote and overall attention to details and punctuality. Total Home was the first company we got and estimate from and after the 4th estimate we knew that there is no point wasting anymore of our time and go with Total Home. The work was scheduled 2 weeks in advance. A few days before the start I was called by Vitaly to confirm the date and time of installation. Installers came on time, with 30 min call before they arrived. It took 1 full day and about 3 hours the next day. They cleaned after themselves and the windows look fantastic. The door had to be installed 2 weeks later because my wife wanted the custom glass that took longer to prepare. However, it was worth the wait - it looks like a million $. We are very happy with choosing Total Home and definitely recommend them.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 May 2015

    Window & front door replace

    Total Home Windows and Doors did an excellent job for us. The entire project went perfect, from an extremely professional quote and project plan through to an efficient and on time delivery. Our homework paid off on this project, we could not have done any better. Our home looks great and the cost was more than competitive vs. other quotes we received. Thanks Vitaly and team.

    Answer from pro:

    Hi Rob, we are greatly appreciate your review on the job we have done recently at your house. We are so glad to hear that your are happy and satisfied. Your review is very important for other people to learn about the company and to make justified decisions. Thank you again, and we continue in the future to serve our customers the best way possible. Total Home Team.

    Reply created 18 May 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 1 May 2015

    Patio Door Replacement

    I just had the patio door replaced by Total Home Windows and Doors that they have done a great job.. The salesperson Anna is an efficient and patient lady and she explain me everything and help to choose pet proof screen for my patio door , Total Home Windows and Doors completed order in less than 3 weeks and installation was very smooth and professional by two installers from the company.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 1 May 2015

    3 Basement Windows Replacement

    We are very pleased with the quality and products of this company. We called Total Home Windows and Doors and Vitaly came to our place to provide options and pricing. The same day, two Techs came and did the measurement for our three windows. After about two weeks these were installed by a very skilful and professional team of two people. We will gladly recommend Total Home Windows and Doors. Silviu Mississauga, ON
  • Review from Judy and John
    Rating: 5 out of 5
    Review left on 28 Apr 2015

    9 Front Windows Replacement

    Hi Judy and John, We appreciate the business of great clients like you! Can you please take 5 minutes and write a review of the work we did for you on a website called HomeStars.com? On HomeStars.com, consumers can read and write reviews on home improvement companies - helping fellow homeowners make important hiring decisions. Total Home Windows and Doors Total Home Windows and Doors TOTAL HOME WINDOWS AND DOORS Thank you Total Home Windows and Doors. From our first meeting of the sales representative to the installation crew, they were professional, on time and provided quality work. Everyone was diligent and a pleasure to deal with. Well done!
  • Review from Nadeem
    Rating: 4 out of 5
    Review left on 25 Apr 2015

    Front Main Door and Garage Door

    I chose this company after doing my due diligence and taking 3 separate quotes. I chose them because of their reviews and their price. Bad idea. After sales service is horrible. Anna had promised a warranty on all items installed. I had an extra large 36" front door put in to replace my current 32" door with a side light. The door installers Eduardo and team were professional and good at what they did. However they managed to short out my doorbell wires and it cost me an extra 200 to hire an electrician to fix this. They would not own up to the mistake even after showing them pictures of a nail through the wires. Also the weather stripping at the bottom of the door is tearing apart already, not even a year after the installation. I have called and asked Anna to fix this and never mined Fixing, she or her team hasn't even come to have a look. The garage door was a complete mess. Total Windows and doors does not do the garage doors themselves. They hire a third party contractor (Steven) to do this. The finishing was totally botched and after many times of the contractor returning the garage door is still a mess. The door was installed crooked, the garage door opener was installed on a slant. the caulking around the capping is horrendous. The door makes a lot of noise when opened and almost sounds as if it is going to fall off. Originally no sensors were installed for safety. After calling and complaining the contractor came back to install them. The contractors work is not professional at all. He left a mess in my garage, with screws and bolts everywhere. Whatever you do, DO NOT get a garage door installed by them. To cap it all off I feel the Front main door was ok other than the fact that there is no after sales support. Make sure to check and test everything before they leave. Don't expect any kind of help after they have received your money. And as said earlier, DO NOT get your garage door from them. I feel I wasted $3000 on these guys, don't be fooled by them. Anna Especially. Update... They did come back and fix the issue. The garage door contractor they use had changed now and they have a new guy doing it. He is much better at what he does. Years later, both doors are still holding up well and the quality is good. I will give them a second chance.

    Answer from pro:

    Dear Nas, We can only imagine how upset you would be over this situation and we are making every attempt we can to resolve this so you will have a fully functioning Garage Door and no issues with the Front Door. This is not standard operating procedure and we are very sorry for the bad experience.

    Reply created 8 May 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 Apr 2015

    15 windows replacement

    Vitaly was very professional and pleasant when he came over to have a discussion and give me a quote on new replacement windows and their installation. He kept his patience and showed no lack of knowledge while answering my questions. The installation crew was amazing, very efficient and effective with each window that they installed, they really put in the extra effort. I would recommend Total Home to anyone who would ask me for a company that replaces and installs windows.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 Mar 2015

    15 windows , patio sliding door and front door replacement,

    We are very happy with the quality of windows, the installers were hardworking, and explained everything. Our custom front door is absolutely stunning and we are very happy!! We would definitely recommend this company to all of our family and friends.

    Answer from pro:

    Hi Juan, thank you very much on good words about our company and our job. This is our goal to satisfy our customers with our service. We are going to continue providing a great service to our customers in the future. Thank You.

    Reply created 31 Mar 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 31 Dec 2014

    15 Windows, 2 Patio Doors, Front Doors Replacement

    Vitali and his team are awesome! They came in - providing a quality product. They were detailed in their measurements and installed exactly the windows and doors that I wanted. They were afforable given everything I asked for (Im rather a specific kind of girl!) and installed with presicion. They are awesome and I would definitely reccomend them to my family and friends. In fact I already have.