Matrix Locksmith reviews (202)

Review from HomeStars user from Toronto
Rating: 5 out of 5
Review left on 21 Feb 2025
Install or repair locks: Repair lock; 1 lock
David was quick, friendly, upfront about pricing, and did a great job. I would happily hire him again.
Answer from pro:
Dear Nathan, Thank you for your 5-star review! We're thrilled to hear that our multi-point expert Locksmith successfully repaired and replaced your multipoint locking system door lock. We appreciate your kind words and are glad to have been able to resolve the issue for you. We're grateful to have served, replaced, and secured your home with our expert locksmith services. Thank you for choosing Matrix Locksmith - Toronto Locksmith. Best regards, Helen, Matrix Locksmith - Toronto Locksmith
Reply created 21 Feb 2025
Review from osnatbrosh
Rating: 5 out of 5
Review left on 14 Jan 2025
Graet Service!
I recently had the pleasure of working with Dani at Matrix Locksmith Services to install a new lock on my back door. Due to an increase in break-ins in my area, I needed to enhance the security of my door. The locksmith was knowledgeable and helpful, and the installation was quick and hassle-free. The new lock is of exceptional quality, and I now feel much more secure. I'm truly impressed with Matrix Locksmith Services' expertise, attention to detail, and fair pricing. They arrived on time, completed the job efficiently, and exceeded my expectations. I highly recommend them for any lock-related needsthey're the best!
Review from Helen .S
Rating: 5 out of 5
Review left on 13 Jan 2025
Honda car key replacement as I lost mine
I'm still in shock after having the most incredible experience with Dani from Matrix Locksmith! I lost my Honda key at the mall and was searching for it outside when I saw the Matrix van driving by. I called them, and Dani turned around and pulled over right in front of me! He made a new Honda key on the spot, and I'm still speechless about how lucky I was to find him at the right time. Dani was professional, friendly, and got the job done quickly. I highly recommend Matrix Locksmith Services for Honda key replacement and any other lock-related needs - Dani is a lifesaver
Review from HomeOwner
Rating: 5 out of 5
Review left on 28 Dec 2024
Replacement Van Key
My van key broke in half and I was referred to Matrix by another locksmith who was unable to solve the issue. It only took Matrix about 20 minutes to cut a new key and program the chip for the ignition - I was amazed by how much he could do from the workshop in his van. I made sure to get his business card!
Answer from pro:
Happy New Year! Thanks for sharing your amazing experience with Matrix Locksmith! We're thrilled to hear that our technician was able to quickly solve your van key issue and impress you with their skills. As a token of appreciation, we'd like to offer you a discount on your next service. Just show this response at your next appointment. Thanks again for your kind words, and we look forward to serving you again in the future!
Reply created 3 Jan 2025
Review from HomeOwner
Rating: 5 out of 5
Review left on 7 Nov 2024
Multipoint locking system replace front door
I have used Matrix Locksmith services in the past, and this is my second time calling them because their customer service is phenomenal! They respond quickly and provide quality locks and installations. I had my multipoint locksmith system replaced, and believe me, I searched around until I remembered Matrix Locksmith. They arrived as scheduled, replaced my malfunctioning multipoint lock, and saved me literally thousands of dollars; otherwise, I would have had to change the door. Thank you so much, Dani!
Review from HomeOwner
Rating: 5 out of 5
Review left on 8 Oct 2024
Reliable and professional
Matrix team arrived on time and got the work done fast and professionally Ill definitely recommend them in the future
Answer from pro:
Dear Dani, We’re delighted to know that our team arrived promptly and delivered quick, professional local locksmith services. We would love to have you as a returning customer and are here to assist you with any future locksmith needs. Thank you once more for choosing Matrix Locksmith Services; we look forward to serving you again soon!
Reply created 9 Oct 2024
Review from Jack Colman
Rating: 5 out of 5
Review left on 26 Jul 2024
Reliable, pleasant, knowledgeable, timely service -- what else could one ask for?
We have used Matrix Locksmiths since Dani, the owner, was just starting out. The last 2 times, David came; he sounds like Dani and his work ethic is the same. Total satisfaction and good advice, all delivered quickly and on time.
Answer from pro:
Dear Jack, Thank you so much for your wonderful review! We truly appreciate your kind words and your continued support of Matrix Locksmiths since our early days. It’s fantastic to hear that you’ve had such positive experiences with David; we take pride in maintaining the same high standards of service and work ethic that we established from the beginning. Your satisfaction is our top priority, and we’re thrilled that we could meet your needs with timely and knowledgeable service. If you ever need assistance in the future, don’t hesitate to reach out. We look forward to serving you again! Best regards, Dani and the Matrix Locksmiths Team
Reply created 29 Jul 2024
Review from HomeOwner
Rating: 5 out of 5
Review left on 7 Nov 2023
Door lock replacement
This is the second tome i use Matrix locksmith services while my frst time was for my office door lock, this time i have used their locksmith services in North York for my house, the locksmith had changed a grip set on my front door was very fordable beautiful send clean work and a very knowledgeable man, thank you for another successful project !
Answer from pro:
Dear Morry, Thank you for choosing Matrix Locksmith Team for your House lock replacement services in North York. We appreciate you taking the time to share your positive experience. We are pleased to hear that our locksmith handled your project efficiently and with care. We sincerely appreciate your 5-star review and we remain committed to delivering exceptional services to all our clients. If you require any further assistance in the future, please do not hesitate to contact us. Best regards, Matrix Locksmith Team
Reply created 8 Nov 2023
Review from HomeOwner
Rating: 5 out of 5
Review left on 11 Jul 2023
Door lock and door frame repair
I had my storage door compromised, after an attempt of a break-in , so the damage was to the door frame and lock as they basted it with a hard kick , I found Matrix Locksmith to help me to repair the frame and upgrade my door lock to a better more secure locking system; the tech was very professional and knowledgeable, also price wise very very reasonable , I really appreciate honest professional especially in a time of need! I highly recommend Matrix Locksmith services to anyone!
Review from HomeOwner
Rating: 5 out of 5
Review left on 23 Feb 2023
UPVC Multipoint door lock repair
So I had my door not lock at all, not latching to the door hole to lock properly, I had called so many locksmith companies that said they don't repair those multi-point door systems but only replace it and of course its cost you a Fortune, until I found Matrix Locksmith, their locksmith arrive the same day of my call diagnosed the problem within minutes and repaired the lock, now is all working perfectly good! I am so glad I could find Matrix Locksmith to come to my house in Toronto and fix my multi-point lock. They have saved me a couple of hundreds of dollars! defiantly recommending them !