Doctor Rooter reviews (290)

We choose Doctor Rooter in part of recommendation and after reviewing them online. They installed a backwater valve for us, the cost was almost covered by the City, we basically paid only for the labor. The work was completed as promised, we already passed the inspection, and they also helped us with the paper work for the rebate from the City. It is a great company to deal with!

There was a heavy blockage in the main drain. I considered that snaking would help, so we searched for a drain company in Toronto. Sergei and Oleg from doctor rooter came the next day, they tried it and unfortunately didn't get it, though camera inspection showed a clog of dirt, wastes that were building up there for a years. After the inspection we decided to go with them, the price was reasonable, and they were very clear about the size of the issue and upcoming job. The work was postponed due to weather conditions and few days ago we had it completed. Guys who worked on the site were quick and well organized, they finished within two days and left our front yard nice and clean.

We had nasty clog in our drain, I called Dr. Rooter and Bill came to the rescues. He was very professional and gave me a reasonable estimate, I paid him in advance (Usually I do not do that) as I had to leave and he promised to complete the Job. Due to unforeseen circumstances the Job was not completed immediately and Bill told us that he will come back the next day. I was worried that he will never show up again, but to my pleasant surprise he came back first thing in the morning and finished the Job in timely manner. Definitely I will recommend Dr. Rooter to all my friends. And I they will be the first to call if I ever have another plumbing problem.

Bill came promptly and quickly analyzed the back-up of my basement drain. He quoted the price for scoping and rooting the drain, and outlined what the steps might be from there if the rooting didn't clear the clog. It turned out that roots were the main culprit, and he showed me what was blocking the pipe as well as the camera feed showing the cleared pipe on the monitor. Pleasant, professional, efficient, and clean! What more could one ask for? Thanks for doing the job quickly and well!

Oleg was at my house within an incredible 15 mins from my call - very fast, efficient and professional. He fixed the problem in minutes and I would highly recommend him to friends and family. Thank you.

I had to replace my bath faucet and shower head. Without having an idea how to do it myself i called several plumbing companies. Doctor Rooter was the first who answered my call. Sergey and his partner came within an hour. They explained to me all my options and gave me advice on how i can save my money and get a quality products for my bath. They did their job fast, clean and professional. I would definitely call them again. Thanks guys!

I found Doctor Rooter here on Homestars, and was impressed by the 10/10 rating, and great reviews. Water was coming in my basement at the front of the house. Oleg and Bill were very fast to respond to my call. They diagnosed the source of the water that day, put in a temporary measure to hold back the source, and then returned the next day to begin the waterproofing work. The rest of the house was done at previous time, and it seems the water was held at bay there, but found its way to the unprotected part. I was happy to see they used Delta Brand waterproof membrane, since my research showed this to be the most reliable. The workers were polite, and clean for the most part (as far as piles of dirt can be clean) I am happy to recommend Doctor Rooter, and will definitely call them for future plumbing and other work. (We are thinking of lowering the basement floor. Is there anything these guys don’t do?)

During the renovation works we cut and installed two additional windows in the basement but we were not aware of possible issues. After first thaws, water started entering beneath the window frame. As a result, we needed to solve it asap, otherwise it would destroy basement interior. We were upset about upcoming expenses on additional renovations. We’ve got several quotes from different companies and hired Doctor Rooter to work with. The price was not too high or too low, and the sale representative was not pushy. They installed two window wells with a proper drainage system. It took 3 days to complete as promised, plus another day they come to pick their staff. They swept the site, and clean the driveway. Great job, now our basement warm and dry.

Excellent work by Oleg. He and his partner arrived promptly and worked efficiently. They were friendly, polite, and professional. I recommend them, and I'll certainly use them again. Well done.

Oleg and his team were very professional. They came right away when we called and started work the next day. We were very happy with their work and would call upon them again in future. We have also since recommended them to friends and neighbours who have been happy with their work.