HomeOwner
roof repair
Answer from pro:
Thanks Ross. There have been some tricky leaks in your past but I'm happy we have been able to help you through all of them. Cheers. Greg
Reply created 30 Nov 2020Crucial Roof Services Ltd
Thanks Ross. There have been some tricky leaks in your past but I'm happy we have been able to help you through all of them. Cheers. Greg
Reply created 30 Nov 2020Thanks for this review Jaime. It's crazy how the roof can be fine but then ten more leafs fall in a critical location and you have a leak. Unfortunately, and with your particular roof, the entry points are numerous. Let me know if I can help you through the estimate interpretation process. Thanks again. Greg
Reply created 23 Nov 2020Thanks Mike. We hate when Mother Nature beats us so coming back and finding the tricky leak we thought we got on the first time was just a natural thing to do. And the quicker the better for your satisfaction. Glad you chose us and not the competition. We'll see you in the spring when we can look at preventative maintenance options. Cheers Greg
Reply created 20 Nov 2020Thanks for the great review Dave. Appreciate the effort it took to write it. Let me know if there is ever anything further I can help you with.Cheers. Greg
Reply created 16 Nov 2020Thank you for posting this review Ada. I'm sorry I was the messenger of bad news but it is always my policy that honesty is best. And it's too bad that I no longer do re-roofs, so I won't be able to help you further, and I don't stand to gain anything from telling you that the roof needs to be replaced. I am suspicious of contractors who give "inflated" bad news but then say that they can still help you. If a contractor stands to make a bigger profit off the job then what is to stop them from doing that? I'm happy you trust me and wish you luck with the re-roof project. Let me know if you have any questions through or about the process! Sincerely, Greg
Reply created 5 Oct 2020Thanks Michael. I appreciate the great review. Let's hope no other surprises occur on that roof of yours. Call me in two years for a free reinspection. Greg
Reply created 16 Sep 2020Thank you for posting this review Will. Honesty is always the best policy. Thankfully, the truth saved you money. Best wishes for the future. Greg
Reply created 14 Aug 2020Thanks Terry. We're happy you are satisfied with out service package. You should be good for a couple years and as long as the window cleaners don't break any more tiles, we shouldn't have to do anything in the near future. Feel free to call me every two or three years for a no-charge inspection as well. Thanks again. Greg
Reply created 7 Jul 2020Thanks for the great review Paul. I'm so very happy the addition of more vents improved the airflow in your attic and the resulting temperature reduction was noticeable. It doesn't always happen that way but when it is a noticeable difference, it is especially gratifying for both parties. Hope you get many more years out of the existing roof! Greg
Reply created 24 Apr 2020Thanks for the great review Jennifer. I enjoyed answering all your questions and appreciate the work you did coming to the conclusion to hire Crucial. Your roof is in great shape and now you will benefit from the investment of new Velux skylights. Remember to call me back in 2 years to do a no-charge inspection of your entire roof. Stay healthy and safe! Greg
Reply created 26 Mar 2020