Preferred Plumbing Solutions Inc.

Rating: 4.7 out of 5

Preferred Plumbing Solutions Inc. reviews (201)

  • Review from Thomas Leek
    Rating: 5 out of 5
    Review left on 29 Nov 2020

    Punctual and Exceptional Service!

    Raphie and his team arrived on time and quickly identified the source of my leak. They repaired my cracked toilet flanged, replaced my outdated toilet with a modern high-efficiency toilet and removed my bidet which had not been used for quite sometime. Furthermore, Raphie tightened the tank on one of my other toilets as a courtesy. I felt informed throughout the entire process and their work exceeded my expectations. Highly recommended!

    Answer from pro:

    Thank you very much for taking the time to post this detailed and awesome review. We take pride in our commitment to excellence and are very grateful that you enjoyed the experience. We greatly appreciate your business and if you need any plumbing services in the future, please do not hesitate to give us a call!

    Reply created 30 Nov 2020
  • Review from Customer of Preferred Plumbing Solutions Inc.
    Rating: 5 out of 5
    Review left on 19 Nov 2020

    Upgrading our water systems

    Very efficient service. Our system is running very well. I would say that the up grading of our system was a good decision.

    Answer from pro:

    Thank you very much for taking the time to post this review. We take pride in our commitment to excellence and are very grateful that you enjoyed the experience. We greatly appreciate your business!

    Reply created 19 Nov 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Nov 2020

    Garburator Installation and Valve Repair

    Although I was wary about having service people in our home during Covid, I trusted that PPS would go above and beyond as they always do. Mario and Dominic, did a wonderful job in every way. They arrived masked and gloved, had disinfectant spray with them and cleaned everything up immaculately before they left. On our part, we made sure that they would be as safe as possible also. We put plastic on the counters, had wipes, garbage bags, paper towels (all of which they had) ready for them on the counter and communicated via phone while they were here. And of course, they did an excellent plumbing job. We send a big thank you to Mario and Dominic and to the whole PPS team!

    Answer from pro:

    Thank you very much for taking the time to post this awesome review. We take pride in our commitment to excellence and are very grateful that you enjoyed the experience. We greatly appreciate your business!

    Reply created 19 Nov 2020
  • Review from Customer of Preferred Plumbing Solutions Inc.
    Rating: 5 out of 5
    Review left on 10 Nov 2020

    Bathroom plumbing repair

    Had an ongoing issue with noise from a toilet and sink and temperature control issues. Problem was diagnosed almost immediately and three separate options for repair were presented in writing. Problem was explained clearly and in plain language as a bigger underlying issue that had caused multiple other problems over the years. Able to fix the whole issue on the same day. Courteous and respectful employees, no pressure tactics, problem is completely solved, and work is guaranteed. Highly highly recommend.

    Answer from pro:

    Thank you very much for taking the time to post this amazing review. We take pride in our commitment to excellence and are very grateful that you enjoyed the experience. We greatly appreciate your business!

    Reply created 11 Nov 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Nov 2020

    Basement plumbing

    The 2 young men were thorough, competent, efficient, and conscientious. I would use their services again.

    Answer from pro:

    Thank you very much for taking the time to post this review. We take pride in our commitment to excellence and are very grateful that you enjoyed the experience. We greatly appreciate your business!

    Reply created 9 Nov 2020
  • Review from Customer of Preferred Plumbing Solutions Inc.
    Rating: 5 out of 5
    Review left on 31 Oct 2020

    Leaky shower

    We had water marks on our ceiling. Raffi and team found the problem in a professional assessment. Their work is tidy and thorough.

    Answer from pro:

    Thank you very much for taking the time to post this review. We take pride in our commitment to excellence and are very grateful that you enjoyed the experience. We greatly appreciate your business!

    Reply created 9 Nov 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Oct 2020

    New Toilets

    After using Preferred Plumbing in the past, called them to have 1 toilet installed and 1 repaired. They arrived on time and fully explained options for repair or replace. They answered all questions and explained the work they would do. We chose to replace 2. We supplied 1 and they supplied the second from their well-stocked truck. The work was completed in a few hours. They cleaned up their work areas, made sure everything was working properly and then rechecked their work before leaving. They disposed of the old toilets which was also appreciated. Would definitely recommend them and use them again in the future.

    Answer from pro:

    Thank you very much Clay for taking the time to post this awesome review. We take pride in our commitment to excellence and are very grateful that you enjoyed the experience. We greatly appreciate your business!

    Reply created 16 Oct 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Oct 2020

    Various plumbing repairs

    Preferred Plumbing did a great job, the representative explained everything to me about the work that needed to be done and what the cost would be. They were very efficient. I have recommended them to several people

    Answer from pro:

    Thank you very much Steven for taking the time to post this awesome review as well as recommending us to several people. We take pride in our commitment to excellence and are very grateful that you enjoyed the experience. We greatly appreciate your business!

    Reply created 16 Oct 2020
  • Review from Customer of Preferred Plumbing Solutions Inc.
    Rating: 5 out of 5
    Review left on 15 Oct 2020

    Main shut off replaced

    Great job. The men that came were very knowledgeable and experienced. They identified potential future problem and I had these repaired along with the main shut off. They were clean, prompt and trustworthy.

    Answer from pro:

    Thank you very much for taking the time to post this awesome review. We take pride in our commitment to excellence and are very grateful that you enjoyed the experience. We greatly appreciate your business!

    Reply created 15 Oct 2020
  • Review from Customer of Preferred Plumbing Solutions Inc.
    Rating: 5 out of 5
    Review left on 14 Oct 2020

    Toilet replacement and sink reinforcement

    Rafi came to fix my sunken sink and leaking toilet-he provided expert service and recommended a proactive approach to prevent my other sinks from dropping. He is a pleasure to deal with-did the work right away, providing me with different options and even discounts. I recommend him to everyone I know as I have used him many times and he is consistently honest and hardworking, and excellent at his work. He always tries to sAve me money where possible.

    Answer from pro:

    Thank you very much for taking the time to post this awesome review. We take pride in our commitment to excellence and are very grateful that you enjoyed the experience. We greatly appreciate your business!

    Reply created 15 Oct 2020
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