Master Spas Of Toronto

Rating: 5 out of 5

Master Spas Of Toronto reviews (71)

  • Review from HomeStars User, Mississauga
    Rating: 5 out of 5
    Review left on 4 Apr 2025
  • Review from HomeStars user from Toronto
    Rating: 3 out of 5
    Review left on 31 Mar 2025
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 Sep 2024

    Recommend Master Spas

    Joseph did a great job draining, cleaning and making my tub ready for the reason. Found their price to be resonable amongst the highly rated companies. I recommend them for hot tub servicing.

    Answer from pro:

    Thank you so much for this kind review

    Reply created 20 Nov 2024
  • Review from Danielle Shaw
    Rating: 5 out of 5
    Review left on 10 Apr 2024

    Post winterization purge

    After doing some research on how to purge my swim spa after it was winterized, I had a couple of questions about the process. Alfred confirmed the steps to be taken and added a few more that were essential and would make the process easier and ensure all cleanser would be removed. Their response time was quick. I continue to get exceptional service from them when needed.

    Answer from pro:

    Wonderful to hear. Thank you so much

    Reply created 9 Sep 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 Nov 2023

    Master Spas Twilight Hot Tub

    My Twilight 8.5 hot tub had a faulty control panel that failed 3x and the last time, the Master Spa in Toronto said we were out of luck because it was out of warranty even though it was actually a faulty part they had to stop using. We complained to the head office in Indiana and they apologized and MORE than made it up by sending a free replacement part by courier and a video of how to easily replace it for free. VERY impressed!!! The hot tub itself is brilliant!!

    Answer from pro:

    Great to hear

    Reply created 9 Sep 2024
  • Review from Customer of Master Spas Of Toronto
    Rating: 5 out of 5
    Review left on 26 Aug 2023

    Hot tub

    Best service I could imagine. Always ready to help and assist with any hot tub issues. Extremely reliable. I know them for 10 years and were never disappointed

    Answer from pro:

    Amazing. This helps others know about how we operate

    Reply created 9 Sep 2024
  • Review from Customer of Master Spas Of Toronto
    Rating: 4 out of 5
    Review left on 15 Jul 2023

    Good service

    Got our spa here 5 years ago, Friendly staff and good service. Will recommend them to anyone.

    Answer from pro:

    Thank you so much for taking the time to review

    Reply created 9 Sep 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Jul 2023

    Pump wiring and chemicals

    Excellent customer service and always have great information and details.Amit is always great and helpfull

    Answer from pro:

    This is great to hear

    Reply created 30 Apr 2024
  • Review from Customer of Master Spas Of Toronto
    Rating: 5 out of 5
    Review left on 8 Jul 2023

    Swim soa

    The swim spa is excellent, we are using it every day. The staff at your locations are very knowledgeable, helpful and always take the time to explain

    Answer from pro:

    Great to hear

    Reply created 30 Apr 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Apr 2023

    Great Service

    Griffin is great with customer service. He is very knowledgeable and his communication is excellent. Hes helped us out many times and would refer him to anyone wanting a hot tub.

    Answer from pro:

    Thank you for the kind response

    Reply created 30 Apr 2024