Master Spas Of Toronto

Rating: 5 out of 5

Master Spas Of Toronto reviews (71)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Jul 2021

    Hot tub purchase and service

    Amazing service and staff at Masters Spa!! We have had our hot tub for 4 years and enjoy the best service in the business from them!! I Highly recommend using them!!!

    Answer from pro:

    Thank you so much for taking the time to leave a review for Master Spas of Toronto. We are so happy to hear you were pleased with the work we did!

    Reply created 17 Feb 2023
  • Review from Carla Rocha
    Rating: 5 out of 5
    Review left on 22 Jul 2021

    First time hot tub owners - Twilight 8.25

    We did all the the research and had conversations with the usual brands before deciding on purchasing our new TS8.25 from Master Spas of Toronto. The whole experience has been excellent. The pre- and post- sales support from Alfred and the team is top notch. Very responsive to questions and transparent in managing our expectations when the delivery was delayed (due to increased demand due to COVID and the global materials shortages). The quality of the product is fantastic - super powerful jets with lots of customization options to "dial in" the right amount of pressure. By far the two Master Blasters jets and the Neck and Shoulder Seat jets have been the show stoppers. The whole family have been daily users since delivery. On delivery day, the moving team was incredibly efficient and skilled at navigating our just-wide enough walkway to place the hot tub in its final position. We look forward to many years enjoying this hot tub!

    Answer from pro:

    Thank you so much for taking the time to leave a review for Master Spas of Toronto. We are so happy to hear you were pleased with the work we did!

    Reply created 17 Feb 2023
  • Review from Customer of Master Spas Of Toronto
    Rating: 5 out of 5
    Review left on 12 Jul 2021

    Great Tub-Great Service

    Alfred and the team are a breath of Fresh air in the Hot Tub world. They walked me through every step of the purchase to make sure I was comfortable with the product and the pricing. But it’s as important to have support for your tub after the purchase with all the new routines and protocols. This is where Master Spa continues to shine with great service and guidance. We are thrilled with our spa and highly recommend Alfred and the team.

    Answer from pro:

    Thank you so much for taking the time to leave a review for Master Spas of Toronto. We are so happy to hear you were pleased with the work we did!

    Reply created 17 Feb 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Mar 2021

    New Twilight 7.25 Master Spa hot tub

    When my wife and I purchased a hot tub from Master Spas, we dealt with Griff. We were thoroughly impressed with his knowledge and his honesty. I am convinced that he had our best interests at heart as he helped guide us carefully through the sales process. He spoke well of the competition, but helped us to understand the key differences between various tubs, with no sales pressure at all. He listened to our needs and helped us arrive at a decision that we are NOT regretting. I thought that would be the end of our relationship with Griff, but I have come to understand that a great Master Spa dealer does the majority of their work after the sale. Griff and his team have provided fantastic after sales service - they are quick to respond to all my questions when I call or email, they offer free and fast delivery of supplies and their prices are competitive. This is one HELL of a good Master Spa hot tub dealer!

    Answer from pro:

    Thank you so much for taking the time to leave a review for Master Spas of Toronto. We are so happy to hear you were pleased with the work we did!

    Reply created 17 Feb 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 Mar 2021

    Master Spa TS7.2 with Ozone/Circulation Pump

    Picture Perfect Delivery Day! The boys from @HotTubMovers.ca and @MasterSpasofOntario just killed it!!! Precision handling of the tub. Honestly,... best day ever!!! Alfred Tu of Master Spas of Ontario was a pleasure to deal with. He gave us a realistic expectation of delivery time. Answered all my questions over the month prior to delivery. I'm hoping the after care service will be great as well,... knock on wood,... let's hope my tub is super awesome, and there won't be any issues,...

    Answer from pro:

    Thank you so much for taking the time to leave a review for Master Spas of Toronto. We are so happy to hear you were pleased with the work we did!

    Reply created 17 Feb 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Jan 2021

    Best hot tub company !!

    When searching for a hot tub there’s lots of companies and different options, after a long research and review, I choose Master Spas Of Toronto, best decision I ever made, absolutely no regrets, the old saying goes, You get what you pay for. The guys at Master Spas Of Toronto are great to deal with everything went perfectly including delivery and set up.

    Answer from pro:

    Thank you so much for taking the time to leave a review for Master Spas of Toronto. We are so happy to hear you were pleased with the work we did!

    Reply created 17 Feb 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Nov 2020

    Hot tub spa sales service

    Excellent company with knowledgeable staff. Alfred is an honest and personalable manager who clearly knows his stuff and shows care for his customers. Excellent product with quality shown throughout. Pleasure to deal with.

    Answer from pro:

    Thank you so much for taking the time to leave a review for Master Spas of Toronto. We are so happy to hear you were pleased with the work we did!

    Reply created 17 Feb 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Nov 2020

    Master Spa Service

    I've had my spa for about a year now. From day one Griffin and his team were truthful when deciding what spa works best for my needs. When an issue arrises is when you see the integrity of the team which Master spa exceeded my expectations. They are always there if I have a question with their knowledge and friendly team.

    Answer from pro:

    Thank you so much for taking the time to leave a review for Master Spas of Toronto. We are so happy to hear you were pleased with the work we did!

    Reply created 17 Feb 2023
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 Nov 2020

    Hot tab service and sale

    I have always been extremely satisfied with master spas for their professional services of our hot tub. Always quick to respond, friendly and reasonably priced. Most importantly very reliable! thank you! We recently decided to sell our spa and they made it a quick and easy process! We were very thankful and would use them next time and recommend them always!

    Answer from pro:

    Thank you so much for taking the time to leave a review for Master Spas of Toronto. We are so happy to hear you were pleased with the work we did!

    Reply created 17 Feb 2023
  • Review from Kennedy Layla
    Rating: 5 out of 5
    Review left on 2 Oct 2020

    Hot tub service

    We have hired Master Spas Of Toronto. They serviced our hot tub for over a year now. This guys are very professional and knowledgeable. They did really great job for a reasonable price.

    Answer from pro:

    Thank you so much for taking the time to leave a review for Master Spas of Toronto. We are so happy to hear you were pleased with the work we did!

    Reply created 17 Feb 2023
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