Toronto Comfort Zone

Rating: 5 out of 5

Toronto Comfort Zone reviews (275)

  • Review from jeannine Gopaul
    Rating: 5 out of 5
    Review left on 8 Sep 2020

    Fireplace installation

    I can’t say enough great things about this team. They were able to complete the job quicker than I had anticipated. Everything was co-ordinated through Sonny, and we are extremely happy with the end results. Luigi made sure we signed off on every little detail. Sadiq went to 8 different places in search for the perfect slab of marble for us. The whole team gave 110%.

    Answer from pro:

    Thanks Jeannine for your detailed review. Your job was definitely one of the nicest ones, I want to thank you for giving Toronto Comfort Zone the opportunity to do this job for you. I wish the best for you and your lovely family. Sincerely.

    Reply created 8 Oct 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Aug 2020

    Opta-Myst fireplace advice and service

    Toronto Comfort Zone is highly recommended. Sonny is an expert in the field and showed great patience as we explored gas options and eventually settled with an innovative electric model. Sonny was able to work with my constraints and make suggestions to met my needs and save a few $ in the process. Will return.

    Answer from pro:

    Thanks Marcus. I am happy that you like the Opti Myst unit and I am happy that you like our service. Enjoy the fireplace and let us know if there is any questions. Sincerely

    Reply created 8 Oct 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Aug 2020

    Fireplace door

    Testimonial from real person: Great service rating 5/5. Staff knowledgeable and honest, Delivery as promised, Product (fireplace door) better than expected. Installation quick, clean, Covid measures fully compliant. Overall, excellent value for the price. Yes, I recommend Sonny Fireplace, I would use their service again. BD, Toronto, Aug, 2020

    Answer from pro:

    Thank you Bosko for your detailed review and kind remarks. Our team wishes the best for you and your family and I appreciate your trust in us. Sincerely.

    Reply created 8 Oct 2020
  • Review from Customer of Toronto Comfort Zone
    Rating: 5 out of 5
    Review left on 20 Aug 2020

    Fireplace provide and install

    Toronto Comfort Zone has installed two fireplaces for us over the years. They are reliable, prompt, efficient, very clean and professional. I've recommended them to many friends.

    Answer from pro:

    Thank you very much, we are happy that you trust us and always choose Toronto Comfort Zone as your fireplace supplier in Toronto. Sincerely.

    Reply created 8 Oct 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Aug 2020

    Fireplace insert purchase and installation

    Sonny is a complete gentleman and he knows his stuff. He helped my solve a problem when my fireplace was renovated, by suggesting the right gas insert for the Reno and sending over qualified gas fitter technicians to run the line up the chimney, reconnect the gas line and install the new insert. It looks great, was cost effective and we are extremely happy with the entire process. Highly recommended.

    Answer from pro:

    It was nice dealing with you Roger from the beginning and I am happy to see that you like the fireplace and hopefully you can use it for years to come. Sincerely.

    Reply created 20 Aug 2020
  • Review from Gary
    Rating: 5 out of 5
    Review left on 11 Aug 2020

    Gas fireplace insert

    After looking at the great reviews for Toronto Comfort Zone I contacted Sonny about a gas insert in my old wood burning fireplace. Sonny asked me to send him photos and measurements and based on that he provided us with a couple of models that would fit nicely. After we chose one, Sonny came to our house to take exact measurements and within a couple of weeks we had a beautiful update to our fireplace. The team that showed up were on time, polite, and figured the best way to run the gas line from the far side of the house to the fire place with no damage at all to our interior. These people are true masters of their trade. Thanks to Sonny and his team we have a very nice fireplace to enjoy for years to come. That being said I would recommend Toronto Comfort Zone to friends and family.

    Answer from pro:

    It is pleasing to find out that we could meet your expectations Gary. I appreciate your trust in Toronto Comfort Zone as your fireplace supplier in Toronto and I want to thank you for your detailed and kind review as well. Sincerely.

    Reply created 20 Aug 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Jul 2020

    Bought our Electric Fireplace

    We weren't sure about electric fireplaces when we walked in. Sonny took the time to take us through the options and we felt very comfortable making our decision. We're very happy with our purchase and can't wait to install it and start enjoying our time infront of it. Thank you Sonny!

    Answer from pro:

    Thanks Amit for your business and the nice review, enjoy the beautiful fireplace for the years to come and call us anytime with any questions/concerns. Sincerely.

    Reply created 20 Aug 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Jul 2020

    Gas Insert and Custom Built Mantel

    Gas insert installed in existing wood burning fireplace. Custom built mantel. The sales and installation teams were both excellent - project was completed on time with no headaches. Great communication and professional attitude. Thanks Toronto Comfort Zone, we are loving the new fireplace!

    Answer from pro:

    Thanks Vince for your detailed review, I really appreciate your trust in Toronto Comfort Zone as your trusted fireplace store in Toronto and I am happy that we could meet your expectations. Sincerely.

    Reply created 20 Aug 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Jul 2020

    Electric Fireplace

    I recently purchased an electric fireplace from Toronto Comfort Zone. Great selection. Sonny is very knowledgeable and helpful. He arranged to have electricians come and in stall the required plug. His installer trimmed the baseboard for a perfect fit. I highly recommend this company. The price included electricity and installation. Very pleased with the result

    Answer from pro:

    Thanks Laura for your kind review, our team in Toronto Comfort Zone are happy to see you like the final product. I appreciate your business and the review. Sincerely.

    Reply created 20 Aug 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Jul 2020

    So happy!

    Our family is so happy with how the cast stone fireplace mantel turned out! Thank you Hossein for customizing the insert wrap and for making us this beautiful mantel.

    Answer from pro:

    Thanks Sue for choosing Toronto Comfort Zone as the mantel supplier amongst all other stores in Toronto, our team are happy that we could do the job to meet your standards. Sincerely.

    Reply created 11 Jul 2020