Toronto Comfort Zone

Rating: 5 out of 5

Toronto Comfort Zone reviews (275)

  • Review from Jonathan
    Rating: 5 out of 5
    Review left on 14 Jan 2016

    Fireplace Install

    Exceptional service from beginning through the end, I will be working with Sonny and team again.

    Answer from pro:

    Thanks Jonathan for your trust in us to do your fireplaces and we appreciate writing the review for us. We look forward to our next collaboration .

    Reply created 21 Sep 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 Jan 2016

    Supply and installation of a wood burning fireplace, a gas fireplace and a gas fireplace insert into an existing fireplace.

    We were most pleased with the services provided by Toronto Comfort Zone. What we appreciated most was their cooperation in working through a complicated renovation project with 3 fireplaces to be installed at three different times to accommodate the sequence of work. This meant that they had to return three times to do the installations. It also meant that they had to store 2 of the units at their facility until the house was ready for the installations. They never complained about this inconvenience and never once suggested that there would be an increase in cost (unlike some or our trades). We would highly recommend their service. Lloyd Hilgers

    Answer from pro:

    I appreciate your detailed review Lloyd. We are very happy that you trusted us to be part of your renovation project and even happier that we could meet your expectations. Enjoy the warmth of the fireplaces and let us know if there is any questions.

    Reply created 24 Sep 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Dec 2015

    Gas fireplace

    Excellent customer service. Sonny is extremely knowledgable, patient, and thorough. And we are very happy with the outcome.

    Answer from pro:

    Thanks Ray for your kind remarks. We always do what we can to have a satisfied client in the end. Our commitment to a the job properly has always been one of our proudest commitments we keep as a company.

    Reply created 24 Sep 2016
  • Review from Customer of Toronto Comfort Zone
    Rating: 5 out of 5
    Review left on 7 Dec 2015

    Installed Outdoor Fireplace

    I highly recommend this company. I used them to convert an outdoor wood-burning fireplace to gas. Sonny is extremely knowledgeable which made it very easy to select the right gas unit. His crew was top-notch and did an excellent job installing the unit, which was not simple as it was necessary to extend a gas line from the house to the unit and this gas line was concealed under a closed deck. His contractor then filled in large gaps around the unit with tiles which matched the existing ones perfectly. The result looks incredible. It is impossible to tell that this was a conversion from wood-burning to gas. I would definitely use this company again.

    Answer from pro:

    It was great working with you. We strive to uphold professionalism from start to finish in all of our projects. Thank you for noticing, we look forward to working on another project with you in the future,.

    Reply created 24 Sep 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Dec 2015

    Provided guidance on what fireplace to buy & how to make it work

    Sonny and his team provided great service, we needed some guidance on what fireplace to buy and how to make it work and they really helped us out. It was excellent. Thanks again.

    Answer from pro:

    Thanks for the kind words, Stacey!Great working with you . We strive to uphold professionalism from start to finish with all our clients. Thank you for noticing, we look forward to working on another project with you in the future.

    Reply created 30 Sep 2016
  • Review from Customer of Toronto Comfort Zone
    Rating: 5 out of 5
    Review left on 3 Dec 2015

    Installed Gas Fireplace

    I hired Toronto Comfort Zone based on the reviews I read on HomeStars and I am very happy that I went with them. I had them install a new gas fireplace and it is perfect. They were very neat, very professional and very efficient with their work.

    Answer from pro:

    Thank you for the review! We appreciate that you have noticed not only our skills, but our commitment to our clients. It means the world to us & didn't happen overnight! We look forward to working another project with you!

    Reply created 30 Sep 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Dec 2015

    Installed two fireplaces

    Sonny and his team installed two fireplace, one gas and one electric. They were professional and did a great job! It was done quickly and efficiently. I have no complaints! Thanks again!

    Answer from pro:

    Thank you Stefanie for your kind words, it means a lot to all of us here at the company. We always strive to impress our clients with project from start to finish. We are glad you loved the outcome. Sincerely .

    Reply created 30 Sep 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Dec 2015

    Created Custom Fireplace

    Sonny and his team created a custom fireplace, a mantel and supplied the fireplace box. It was very well done, no issues with the quality of craftsmanship. A very reliable team that does great work!

    Answer from pro:

    Thanks for the warm review, We really appreciate your observations of us, we strive to work within our clients expectations and we are happy that you liked the results.Sincerely.

    Reply created 11 Oct 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Dec 2015

    2 New Fireplaces

    Of course Sonny and his team at Toronto Comfort Zone are knowledgeable and have great prices. They had to, just to get my interest. Most importantly, they do what they say they will, show up when they promise and keep the site clean.

    Answer from pro:

    It was great working with you Sandy. We strive to uphold professionalism from start to finish with all our clients. Thank you for noticing, we look forward to working on another project with you in the future.

    Reply created 11 Oct 2016
  • Review from bruce Mann
    Rating: 5 out of 5
    Review left on 3 Sep 2015

    New fireplace project

    We purchased and had installed a lovely modern gas fireplace from Sonny at Toronto Comfort Zone. We found him to be extremely knowledgeable and patient in listening to and understanding what we were looking to accomplish and in explaining the various alternatives. The pricing was very fair, everything arrived and was delivered exactly when promised, and the installation by his partner Reza was exactly as and when planned without a hitch. We'd purchase again from Toronto Comfort Zone with absolutely no hesitation and without looking anywhere else.

    Answer from pro:

    Thank you for the this glowing and detailed review. We have no words to say that can adequately express how much it means to us when our customers give us a heartfelt testimonial like this. We appreciate your business and the trust you put into us.Sincerely

    Reply created 11 Oct 2016
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